Online Insulation Ltd Reviews

Name: Online Insulation Ltd
Rating: 4.73

4.7 Rating 1,506 Reviews

94 %

of reviewers recommend Online Insulation Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,506 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Online Insulation Ltd:

Online Insulation is the fastest growing, UK based, independent online insulation and drylining retailer. We have over 20 years experience in the specification, manufacturing and supply of insulation and drylining materials in to specialist contractors, house builders and domestic, end users. We are one of few suppliers that can offer a wealth of knowledge along with competitive prices and efficient delivery services.

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Phone:

01509649065

Email:

info@onlineinsulation-sales.com

Online Insulation Ltd 5 star review on 16th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy-to-use website when placing the order. The delivery was very efficient on the requested delivery date.”

Helpful Report

Posted 1 day ago

Hi Colin, Thank you so much for your fantastic 5-star review! We're delighted to hear that you found our website easy to use and that your delivery went smoothly on the requested date. Your satisfaction is our priority, and we appreciate your feedback! Warm regards, Team Online Insulation Ltd

Posted 1 day ago

“After trawling on line, for the best deal, this company outshone them all, no hidden costs, no extortionate delivery, no shortchanging on quantity, (customer thinking theyre getting it cheap, when ya only relieving half) fantastic, delivery super efficient, driver lovely and very helpful, will definitely buy from again - thank you”

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Posted 2 days ago

Hi Sue, Thank you so much for your amazing 5-star review! We're thrilled to hear that you found the best deal with us and appreciated our transparent pricing and efficient delivery service. Your kind words about our driver will definitely be shared with the team! We look forward to serving you again in the future. Warm regards, Team Online Insulation Ltd

Posted 1 day ago

“Very helpful people to deal with, thanks!”

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Posted 2 days ago

Hi Clive, Thank you for your fantastic 5-star review! We're thrilled to hear that you found our team helpful. Your kind words truly motivate us to continue providing the best service possible. Warm regards, Team Online Insulation Ltd

Posted 1 day ago

“Very professional service and reasonable price.”

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Posted 2 days ago

Hi Jimmy, Thank you for your wonderful 5-star review! We're so glad to hear that you found our service professional and our prices reasonable. Your feedback means a lot to us and encourages our team to keep up the great work. Warm regards, Team Online Insulation Ltd

Posted 1 day ago

“Quick turnaround, delivery driver was extremely polite and helpful. Good service and product.”

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Posted 5 days ago

“good product and service.”

Helpful Report

Posted 1 week ago

Hi there, Thank you for your fantastic 5-star review! We're delighted to hear that you were pleased with both our product and service. Your satisfaction is our top priority, and your feedback motivates us to keep delivering the best experience possible. Warm regards, Team Online Insulation Ltd

Posted 1 week ago

“Delivery tracking visibility little lacking however received the order.”

Helpful Report

Posted 1 week ago

Hi Sheridan, as far as we can see your order was delivered on 30.09.25 as agreed with yourself. We haven’t heard anything from you since then to let us know about any issues with your order.

Posted 1 week ago

“Great deal very professional”

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Posted 1 week ago

“Very helpful with scheduled delivery”

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Posted 1 week ago

Hi Brian, Thank you for your awesome 5-star review! We're thrilled to hear that you found our delivery scheduling helpful. Your positive feedback truly makes our day, and we appreciate your support. We look forward to serving you again in the future! Best wishes, Team Online Insulation Ltd

Posted 1 week ago

“Really great service and very good price really helpful delivery driver on the whole would highly recommend.”

Helpful Report

Posted 1 week ago

Hi Ian, Thank you for your amazing 5-star review! We’re so glad to hear that you had a great experience with our service and that our delivery driver was helpful. Your recommendation means a lot to us! We look forward to assisting you again in the future. Warm regards, Team Online Insulation Ltd

Posted 1 week ago

“Delivered perfectly, on time. The delivery driver communicated well, and really went the extra mile. Will hapilly order again!”

Helpful Report

Posted 2 weeks ago

Hi Adam, Thank you for your wonderful 5-star review! We're so pleased to hear that your delivery was timely and that our driver made a positive impression. Your kind words motivate us to keep going the extra mile for our customers. We can't wait to assist you again! Warm regards, Team Online Insulation Ltd

Posted 2 weeks ago

“Delivery on time exellent price compared to other suppliers”

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Posted 2 weeks ago

Hi Gus, Thank you for your fantastic 5-star review! We're delighted to hear that you were pleased with our timely delivery and competitive pricing. Your satisfaction is our top priority, and we truly appreciate your support. We look forward to serving you again soon! Warm regards, Team Online Insulation Ltd

Posted 2 weeks ago

“Good price ,quick delivery not hassle with driver”

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Posted 2 weeks ago

Hi Dariusz, Thank you for your excellent 5-star review! We're thrilled to hear you found our pricing to be great and that the delivery was quick and hassle-free. Your satisfaction means the world to us, and we look forward to serving you again in the future! Warm regards, Team Online Insulation Ltd

Posted 2 weeks ago

“good selection, good price, not all items ordered in stock. delivered promptly”

Helpful Report

Posted 2 weeks ago

Hi Ian, Thank you for your great 4-star review! We’re glad to hear you found our selection and prices to your satisfaction. We apologise for any items that weren't in stock and appreciate your understanding. Your feedback is invaluable, and we look forward to serving you again soon! Best wishes, Team Online Insulation Ltd

Posted 2 weeks ago

“Very helpful service and arrived on time I will use this company again”

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Posted 3 weeks ago

Hi Lisa, Thank you for your amazing 5-star review! We're so pleased to hear that our service was helpful and that we arrived on time. Your loyalty means a lot to us, and we can't wait to assist you again in the future! Warm regards, Team Online Insulation Ltd

Posted 3 weeks ago

“Very simple to use web site. The prices are very competitive and cheap delivery. I will definitely use again.”

Helpful Report

Posted 3 weeks ago

Hi Craig, Thank you for your fantastic 5-star review! We’re delighted to hear that you found our website easy to use and our prices competitive. It's wonderful to know that our delivery met your expectations. We can’t wait to serve you again soon! Best wishes, Team Online Insulation Ltd

Posted 3 weeks ago

“Good service”

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Posted 3 weeks ago

Hi Behram, Thank you for your excellent 5-star review! We’re so happy to hear you had a good experience with our service. Your feedback encourages us to continue striving for excellence. We appreciate your support and look forward to serving you again in the future! Warm regards, Team Online Insulation Ltd

Posted 3 weeks ago

“Good value, fast delivery”

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Posted 3 weeks ago

Hi Garry, Thank you for your wonderful 5-star review! We’re thrilled to hear that you found great value with us and that our delivery was fast. Your satisfaction means a lot, and we can't wait to serve you again in the future! Warm regards, Team Online Insulation Ltd

Posted 3 weeks ago

“we are small building firm and run with small spaces and tight sceldue , i cannot fault the fast prompt delivery,worked well with this project had two differantdeliveries, both delievries text me before , price was good and will return as a customer again”

Helpful Report

Posted 1 month ago

Hi Peter, Thank you for your amazing 5-star review! We're thrilled to hear that our fast and prompt delivery worked well for your project, and it's great that our team kept you informed with text notifications. We’re glad you found our prices competitive, and we look forward to welcoming you back as a valued customer! Best wishes, Team Online Insulation Ltd

Posted 4 weeks ago

“did not have product (that was ordered and paid for), waste of time.”

Helpful Report

Posted 1 month ago

Hi Philip, we’re really sorry to hear about your experience and the frustration it caused. We understand how disappointing it is when an order doesn’t go as planned. We’re actively working to improve our stock management so that we can better meet our customers' needs. Unfortunately sometimes we are unable to offer a full range of products in very rural areas. If there’s anything else you’d like to discuss, please feel free to reach out to us. Best wishes, Team Online Insulation Ltd

Posted 1 month ago

Online Insulation Ltd is rated 4.7 based on 1,506 reviews