Online Insulation Ltd Reviews

Name: Online Insulation Ltd
Rating: 4.73

4.7 Rating 1,506 Reviews

94 %

of reviewers recommend Online Insulation Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,506 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Online Insulation Ltd:

Online Insulation is the fastest growing, UK based, independent online insulation and drylining retailer. We have over 20 years experience in the specification, manufacturing and supply of insulation and drylining materials in to specialist contractors, house builders and domestic, end users. We are one of few suppliers that can offer a wealth of knowledge along with competitive prices and efficient delivery services.

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Phone:

01509649065

Email:

info@onlineinsulation-sales.com

Online Insulation Ltd 5 star review on 16th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, Great prices, delivered in time frame specified by helpful driver”

Helpful Report

Posted 1 month ago

Hi Nikita, Thank you for your fantastic 5-star review! We’re delighted to hear that you enjoyed our service and appreciated the great prices. It’s great to know our driver was helpful and that your delivery was on time! We look forward to serving you again soon. Best wishes, Team Online Insulation Ltd

Posted 1 month ago

“Prompt service and good value for money. Supplier took good account of access limitations and planned delivery accordingly. Will use again!”

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Posted 1 month ago

Hi Vic, Thank you for your fantastic 5-star review! We're delighted to hear that you appreciated our prompt service and found good value in what we offer. It’s great to know that we could accommodate your access limitations and plan the delivery effectively. We look forward to serving you again in the future! Best wishes, Team Online Insulation Ltd

Posted 1 month ago

“Excellent! Speedy delivery, helpful delivery folk. Perfect thanks”

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Posted 1 month ago

Hi there, Thank you so much for your wonderful 5-star review! We're thrilled to hear you had an excellent experience with our speedy delivery and found our team helpful. Your satisfaction is our top priority, and it's fantastic to know we delivered just what you needed. Warm regards, Team Online Insulation Ltd

Posted 1 month ago

“Excellent product at a fair price. Very smooth and efficient service I am pleased to say.”

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Posted 1 month ago

Hi Eugene, Thank you for your amazing 5-star review! We're thrilled to hear that you found our product excellent and our service smooth and efficient. Your satisfaction is what drives us, and it’s wonderful to know we met your expectations! Warm regards, Team Online Insulation Ltd

Posted 1 month ago

“Highly recommend company to deal with. Competitive pricing, easy to order and great delivery”

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Posted 1 month ago

Hi Brett, Thank you for your fantastic 5-star review! We're so pleased to hear that you found our pricing competitive and the ordering process easy. It’s great to know that our delivery met your expectations as well! Your recommendation means a lot to us. Best wishes, Team Online Insulation Ltd

Posted 1 month ago

“Good pricing, good quality products, fast delivery, smooth transaction.”

Helpful Report

Posted 1 month ago

Hi Stephen, Thank you for your fantastic 5-star review! We're delighted to hear that you found our pricing good and the quality of our products to your satisfaction. It's also great to know that you had a smooth transaction and enjoyed fast delivery. Your support is greatly appreciated! Best wishes, Team Online Insulation Ltd

Posted 1 month ago

“Great prices and exceptional service. I dont write many reviews but this company is well worth using. Deliveries are despatched promptly and arrive when they are meant too. Credit where its due, well done”

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Posted 1 month ago

Hi John, Thank you for your amazing 5-star review! We're thrilled to hear that you found our prices great and our service exceptional. Your acknowledgment of our prompt deliveries means a lot to us. We strive for excellence, and it's wonderful to know we hit the mark! Best wishes, Team Online Insulation Ltd

Posted 1 month ago

“Delivered on time driver very helpful”

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Posted 1 month ago

Hi Terry, Thank you for your great 4-star review! We're glad to hear that your delivery was on time and that our driver was helpful. Your feedback is valuable to us and we appreciate you taking the time to share your experience! Warm regards, Team Online Insulation Ltd

Posted 1 month ago

“Great service and very fast delivery”

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Posted 1 month ago

Hi Shane, Thank you for your wonderful 5-star review! We’re delighted to hear that you appreciated our fast delivery and great service. Your feedback truly motivates our team to keep delivering excellent experiences! Warm regards, Team Online Insulation Ltd

Posted 1 month ago

“Great service”

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Posted 1 month ago

Hi Christopher, Thank you for your fantastic 5-star review! We’re so pleased to hear you had a great experience with our service. Your satisfaction is our priority, and it’s wonderful to know we met your expectations! Warm wishes, Team Online Insulation Ltd

Posted 1 month ago

“Excellent service and half the price of any builders merchents”

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Posted 1 month ago

Hi James, Thank you for your incredible 5-star review! We're delighted to hear that you found our service excellent and our prices competitive. Your satisfaction is our priority, and we’re thrilled we could provide you with such great value! Best wishes, Team Online Insulation Ltd

Posted 1 month ago

“Not that quick delivery, boards were from CEF, delivered in a van and not in the best condition, some could be taken as seconds wiith the foil not making the edge of the board by 10mm.”

Helpful Report

Posted 1 month ago

Hi Derek, Thank you for your 3-star review! We appreciate your feedback regarding the delivery and condition of the boards. We delivered on 20.08.25 and haven’t heard from you since then to let us know if any issues that we would be more than happy to resolve for you. We're always striving to ensure our products meet high standards and your comments will help us drive improvements in our quality checks and delivery process. We hope to provide you with a better experience in the future. Best wishes, Team Online Insulation Ltd

Posted 1 month ago

“As a trusted plastering company for over 45 years It is essential to have materials turn up when instructed. My experience with Online Insulation has been fantastic. I will use you again.”

Helpful Report

Posted 1 month ago

Hi David, Thank you for your outstanding 5-star review! We're thrilled to hear that your experience with Online Insulation was fantastic and that our timely deliveries lived up to your expectations. Your continued trust means everything to us, and we look forward to serving you again! Warm regards, Team Online Insulation Ltd

Posted 1 month ago

“My order missed the delivery day but when I phone they were straight on it, and I had delivery by lunchtime, I have bought from them before and would use them again”

Helpful Report

Posted 1 month ago

Hi Mark, Thank you for your great 4-star review! We're glad to hear that our team was quick to resolve the delivery issue and that you received your order by lunchtime. Your past support means a lot to us, and we're thrilled to know you'll choose us again in the future. Best wishes, Team Online Insulation Ltd

Posted 1 month ago

“Decent prices on decent products. Would use again as let down previously by other companies”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your fantastic 5-star review! We're so pleased to hear that you found decent prices on our products and that we could restore your trust after your previous experiences with other suppliers. Your support means a lot to us, and we can’t wait to assist you again in the future! Warm regards, Team Online Insulation Ltd

Posted 2 months ago

“Excellent service, gotacallin advance of arrival, Came on a sensible sized flatbed and the driver helped unload.”

Helpful Report

Posted 2 months ago

Hi Kevin, Thank you for your wonderful 5-star review! We're delighted to hear that you appreciated the advance call and the helpfulness of our driver during the unloading process. Your feedback truly brightens our day, and we look forward to serving you again in the future! Best regards, Team Online Insulation Ltd

Posted 2 months ago

“Excellent speedy service. Kept informed right up to delivery”

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Posted 2 months ago

Hi Peter, Thank you for your excellent 5-star review! We're delighted to hear that you experienced speedy service and that we kept you informed throughout the delivery process. Your satisfaction is our top priority, and we truly appreciate your feedback. Looking forward to assisting you again soon! Warm wishes, Team Online Insulation Ltd

Posted 2 months ago

“The driver went above and beyond and delivered the palate to the top of my drive excellent service very friendly Guy”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your amazing 5-star review! We're thrilled to hear that our driver provided excellent service and went above and beyond to deliver to the top of your drive. Your kind words about his friendly demeanor are greatly appreciated. We look forward to serving you again soon! Warm regards, Team Online Insulation Ltd

Posted 2 months ago

“Only company I use for insulation and plasterboard Always on time, with competitive pricing”

Helpful Report

Posted 2 months ago

Hi James, Thank you for your fantastic 5-star review! We're so glad to hear that you consistently choose us for your insulation and plasterboard needs. Timeliness and competitive pricing are key priorities for us, and it's great to know we're hitting the mark. We look forward to working with you again soon! Best wishes, Team Online Insulation Ltd

Posted 2 months ago

“Fantastic service!”

Helpful Report

Posted 2 months ago

Hi Patrick, Thank you for your fantastic 5-star review! We're thrilled to hear that you received fantastic service from us. Your positive feedback means the world to our team, and we’re always here to help. We look forward to serving you again in the future! Warm regards, Team Online Insulation Ltd

Posted 2 months ago

Online Insulation Ltd is rated 4.7 based on 1,506 reviews