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Online Insulation Ltd Reviews

4.7 Rating 1,300 Reviews

94 %

of reviewers recommend Online Insulation Ltd

Company Reviews

4.7

Based on 1,300 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Online Insulation Ltd:

Online Insulation is the fastest growing, UK based, independent online insulation and drylining retailer. We have over 20 years experience in the specification, manufacturing and supply of insulation and drylining materials in to specialist contractors, house builders and domestic, end users. We are one of few suppliers that can offer a wealth of knowledge along with competitive prices and efficient delivery services.

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Phone:

01509649065

Email:

info@onlineinsulation-sales.com

Online Insulation Ltd 5 star review on 29th September 2023

Phillip Heather

Online Insulation Ltd 5 star review on 29th September 2023

Phillip Heather

Online Insulation Ltd 5 star review on 29th August 2023

Online Insulation Ltd 5 star review on 5th May 2023

Online Insulation Ltd 5 star review on 19th October 2022

Online Insulation Ltd 5 star review on 19th October 2022

Online Insulation Ltd 5 star review on 19th October 2022

1

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very impressed with Superfoil so easy to lay in my loft clean product 100% better than fibreglass or rockwool but it can be used in combination to cover over these products which I have done. I will be ordering more as i definitely can feel a big improvement in the warmth of my home This product is not the cheapest to buy but you only get what you pay for , so it is most cost effective. Extremely pleased with this product”

Posted 5 months ago

Thank you so much for your 5-star rating of Online Insulation Ltd! We are glad that you are impressed with Superfoil and its easy installation in your loft. We also appreciate your insight that the product is worth the cost and is a cost-effective way to make your home more comfortable. We are delighted that you are pleased with the product and that you will be ordering more!

Posted 5 months ago

“Great price, delivered on the exact day I needed it, no fuss and cheaper than the local builder’s merchant 👍”

Posted 5 months ago

Thank you, Paul, for the five star rating of Online Insulation Ltd. We are grateful that our great price, no fuss delivery, and affordability compared to a local builder's merchant made your experience a positive one!

Posted 5 months ago

“Very good service great price”

Posted 5 months ago

Thank you so much for your 5 star rating of Online Insulation Ltd. We are so glad we were able to meet your insulation needs.

Posted 5 months ago

“Even if I forgot 1 thing and later I changed my mind, they were really flexible and they delivered everything. I am really satisfied with them.”

Posted 5 months ago

Thank you so much for the 5 star rating for Online Insulation Ltd. We are so pleased to hear that our flexibility enabled you to make the changes you needed and that you were very satisfied with the end result. We really appreciate your positive feedback. Thank you for choosing us!

Posted 5 months ago

“Quality products,arrived on time , undamaged , excellent price. Easy to contact , no call centre.”

Posted 5 months ago

Thank you so much for your 5 star rating of Online Insulation Ltd. We’re so glad to hear that you were satisfied with our quality products, efficient delivery, and great price. It’s also wonderful to know that you found it easy to contact us without the need to go through a call center. Thank you for your kind review!

Posted 5 months ago

“Everything perfect. Quick delivery !”

Posted 5 months ago

Thank you so much for your amazing 5 star rating of Online Insulation Ltd! We really appreciate you taking the time to share your feedback with us. We're so glad that you experienced a quick delivery and were so pleased with everything you received. Your kind words mean a lot to us!

Posted 5 months ago

“Competitive prices and very prompt service!”

Posted 5 months ago

Thank you, Mick, for your 5 star rating of Online Insulation Ltd! We really appreciate your feedback and are delighted you found our competitive prices and very prompt service as well!

Posted 5 months ago

“Online Insulation had in stock the product I was seeking at a decent price compared to others who had no stock. The website was easy to use as was making the payment. The whole transaction was easy and straightforward. The tiles came on the day I had asked for although there was a short delivery of 2 tiles. This didn't affect the project I was working on as I had to buy a few more tiles than I needed. Online Insulation responded to my e-mail the same day and organised a refund for the short-delivered tiles. I would definitely use them again.”

Posted 5 months ago

Thank you so much Jonathan for your 5 star rating! We were delighted to hear that we had in stock the product you were seeking at a good price compared to other competitors. We are also pleased to hear that you were satisfied with our website, making the payment and the process of the transaction in general. We apologise for the 2 tiles that were short-delivered and are glad that we were able to help with the refund for these tiles as soon as possible. We are so delighted that you would use us again and look forward to seeing you return.

Posted 5 months ago

“Fantastic service, easy to use, brilliant prices and speedy delivery, many thanks”

Posted 5 months ago

Thank you so much Claire for your wonderful 5 star rating of Online Insulation Ltd. We are extremely pleased to have been able to provide you with fantastic service, an easy to use website, brilliant prices and speedy delivery. We truly appreciate your kind words and support. Many thanks.

Posted 5 months ago

“Easy to order, delivered quickly no issues with the products :-)”

Posted 6 months ago

Thank you for your five star rating of Online Insulation Ltd! It's great to hear that our insulation products were easy for you to order, were delivered quickly, and had no issues. We really appreciate your support and look forward to continuing to bring you quality insulation.

Posted 6 months ago

“very good price and super fast delivers”

Posted 6 months ago

Thank you so much Barrie-John for rating us 5 stars! We are thrilled to hear that you think we provided very good pricing and super fast delivery. We here at Online Insulation Ltd strive to ensure our customers experience the best service possible, so hearing your appreciation really means a lot to us!

Posted 6 months ago

“Grate price and same grate service.”

Posted 6 months ago

Thank you so much, Viktor, for your 5-star rating of Online Insulation Ltd. We truly appreciate your loyalty as a customer, and we're delighted that you found our prices and service to be excellent. We look forward to continuing to provide you with the same great service!

Posted 6 months ago

“Excellent service and price will always recommend”

Posted 6 months ago

Thank you so much for your 5 star rating, Saj! We are so pleased to hear that you were very satisfied with our excellent service and price. We greatly appreciate your recommendation and look forward to assisting you again in the future!

Posted 6 months ago

“perfect delivery on time pleasant driver good product will use again in futere thank you online insulation”

Posted 6 months ago

Thank you for your fantastic 5-star review, Pamela. We are delighted that our delivery was perfect and on time, the driver was pleasant, and you are happy with the product. We look forward to serving you again in the future! Thank you for choosing Online Insulation Ltd.

Posted 6 months ago

“Competitive price. Efficient delivery.”

Posted 6 months ago

Thank you so much for your glowing review of Online Insulation Ltd. We appreciate you taking the time to express your satisfaction with our competitive price and efficient delivery. Your 5 star rating means a lot to us!

Posted 6 months ago

“Would highly recommend, there knowledge and service was excellent.”

Posted 6 months ago

Thank you, Susan, for your fantastic 5 star rating of Online Insulation Ltd. We really appreciate you taking the time to leave a review and your kind words about our knowledge and excellent service. We are glad that you would highly recommend us!

Posted 6 months ago

“Great service thank you 🙏”

Posted 6 months ago

Thank you Ruth for your 5 star rating of Online Insulation Ltd! We're glad that you found our services to be so great - we really appreciate it.

Posted 6 months ago

“Easy to order, short delivery time and a very helpful delivery driver. Thanks”

Posted 6 months ago

Thank you so much for your 5 star rating for Online Insulation Ltd. We are thrilled to hear that your experience was easy to order, with a short delivery time and a helpful driver - thank you for taking the time to share this! We value your feedback and hope to be able to serve you again very soon!

Posted 6 months ago

“Reasonable price, delivered on time”

Posted 6 months ago

Thank you very much for your wonderful 5-star rating! We are so glad that you found our reasonable price and timely delivery to your satisfaction. Your kind review is much appreciated!

Posted 6 months ago

“Came when they said it would. Delivery man very helpful and Went the extra mile. Great!”

Posted 6 months ago

Thanks so much for the amazing 5 star rating of Online Insulation Ltd, James! We are very pleased to hear that the delivery came when we said it would and that the delivery man was helpful and went the extra mile. Great! We really appreciate it.

Posted 6 months ago

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Online Insulation Ltd is rated 4.7 based on 1,300 reviews