Online Insulation Ltd Reviews

Name: Online Insulation Ltd
Rating: 4.73

4.7 Rating 1,507 Reviews

94 %

of reviewers recommend Online Insulation Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,507 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Online Insulation Ltd:

Online Insulation is the fastest growing, UK based, independent online insulation and drylining retailer. We have over 20 years experience in the specification, manufacturing and supply of insulation and drylining materials in to specialist contractors, house builders and domestic, end users. We are one of few suppliers that can offer a wealth of knowledge along with competitive prices and efficient delivery services.

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Phone:

01509649065

Email:

info@onlineinsulation-sales.com

Online Insulation Ltd 5 star review on 16th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent!! Competitve pricing and timely delivery from local depot team who were only too keen to help and carry to where required. Thoroughly recommended!!”

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Posted 5 months ago

Hi Steven, Thank you for your fantastic 5-star review! We're delighted to hear that our competitive pricing and timely delivery met your expectations. It’s wonderful to know our local team was able to assist you and make the process easier. Your recommendation means a lot to us, and we look forward to serving you again in the future! Thanks for choosing Online Insulation Ltd!

Posted 4 months ago

“Professional and fast service. Delivery was on time too. Will use again.”

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Posted 5 months ago

Hi Lee, Thank you so much for your wonderful 5-star review! We're delighted to hear that you experienced our professional and fast service, and that the delivery was right on time. Your satisfaction is our priority, and we can't wait to assist you again in the future! Thanks for choosing Online Insulation Ltd!

Posted 5 months ago

“Good service, fast delivery”

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Posted 5 months ago

Hi there, Thank you for your fantastic 5-star review! We're so pleased to hear you had a great experience with our service and fast delivery. Your support is greatly appreciated, and we can't wait to help you again in the future! Thanks for choosing Online Insulation Ltd!

Posted 5 months ago

“Non trade purchase of 23 sheets of celotex 50mm 8x4 for garage lining. Easy ordering, best price and reasonable " free delivery" baseline. Came 2 working days after order processed. Delivery was great putting them where my wife asked right up the drive.”

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Posted 5 months ago

Hi Paul, Thank you so much for your fantastic 5-star review! We’re thrilled you found the ordering process easy and that our pricing and delivery met your expectations. It's great to hear that the delivery went smoothly and was placed just where you wanted it. Your support and feedback mean a lot to us, and we look forward to serving you again in the future! Thanks for choosing Online Insulation Ltd!

Posted 5 months ago

“Internet ordering service is easy and simple to use,prices were the cheapest i found for what i needed,the delivery was here on the day they said ot would arrive .This is the second time ive use them and definitely use again”

Helpful Report

Posted 5 months ago

Hi Mark, Thank you for your wonderful 5-star review! We're thrilled to hear that you found our internet ordering service easy and that you got the best prices with timely delivery. Your repeat business means the world to us, and we can't wait to help you again in the future! Thanks for choosing Online Insulation Ltd!

Posted 5 months ago

“Great value especially as I am over 200 miles away. It worked out a better deal to order from these than ordering locally.”

Helpful Report

Posted 5 months ago

Hi Tony, Thank you for your fantastic 5-star review! We're delighted to hear that you found great value with us, especially from such a distance. It's wonderful to know we could provide a better deal for you. Your feedback encourages us to keep providing excellent service, and we look forward to assisting you again in the future! Thanks for choosing Online Insulation Ltd!

Posted 5 months ago

“Quick and easy”

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Posted 5 months ago

Hi Robert, Thank you so much for your fantastic 5-star review! We’re delighted to hear that you found the process quick and easy. Simplifying your experience is our priority, and your feedback truly motivates us to keep it up. We're grateful for your support and look forward to serving you again soon! Thanks for choosing Online Insulation Ltd!

Posted 5 months ago

“One of the best online companies I deal with Always del on or before expected del time Never any issues with product”

Helpful Report

Posted 6 months ago

Hi James, Thank you for your amazing 5-star review! We're so glad to hear that you've had such a positive experience with us. Timely delivery and product quality are top priorities for us, and it’s fantastic to know we’re hitting the mark. Your support means a lot to our team, and we’re excited to continue providing you with great service in the future! Thanks for choosing Online Insulation Ltd!

Posted 6 months ago

“Excellent and prompt service at a great price”

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Posted 6 months ago

Hi Alexander, Thank you so much for your wonderful 5-star review! We’re thrilled to hear you had an excellent experience with our service and found our prices to your liking. Your kind words motivate us to continue delivering prompt and reliable service. We appreciate your support and can't wait to assist you again in the future! Thanks for choosing Online Insulation Ltd!

Posted 6 months ago

“I purchased online at a good price and had them delivered to me within the scheduled delivery time, I also had a curtious call from the driver on the morning. Very good.”

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Posted 6 months ago

Hi Gavin, Thank you for your fantastic 5-star review! We're thrilled to hear that you had a smooth online purchasing experience and that your order arrived on time. It's great to know our driver could add a personal touch with a courteous call. Your feedback is incredibly valuable to us and encourages us to keep delivering excellent service. We appreciate your support and look forward to helping you again in the future! Thanks for choosing Online Insulation Ltd!

Posted 6 months ago

“Ordering was easy, price was good and delivery was prompt.”

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Posted 6 months ago

Hi Colin, Thank you for the fantastic 5-star review! We're delighted that you found ordering easy and our prices competitive, as well as prompt delivery. Your feedback means a lot to us and drives us to keep providing great service. We appreciate your support and look forward to helping you again in the future! Thanks for choosing Online Insulation Ltd!

Posted 6 months ago

“Very easy to deal with and a great online site with lots of options. They offered a very fast delivery. I messed up and ordered twice but sent an email over the weekend and this was sorted out very quickly and without any more input from me. Great service!!”

Helpful Report

Posted 6 months ago

Hi Gary, Thank you for your amazing 5-star review! We're so glad to hear that you found our online site easy to navigate and our delivery fast. It’s great to know that we could assist you quickly with your order issue over the weekend. Your satisfaction is our top priority, and your feedback inspires us to keep up the good work. We truly appreciate your support and look forward to helping you again in the future! Thanks for choosing Online Insulation Ltd!

Posted 6 months ago

“Job done just as it should be, Excellent service”

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Posted 6 months ago

Hi Geoff, Thank you so much for the excellent 5-star review! We're delighted to hear that the job was completed just as you expected and that you received our service with satisfaction. Your positive feedback inspires us to maintain our commitment to great service. We truly appreciate your trust in us and look forward to helping you again in the future! Thanks for choosing Online Insulation Ltd!

Posted 6 months ago

“The items were well presented on the site and accurately described. The ordering process was very straightforward and completed quickly. My order arrived fairly promptly by an extremely helpful and pleasant driver. Should I need any other insulation products, I would go to Online Insulation first!”

Helpful Report

Posted 6 months ago

Hi Nick, Thank you for the wonderful 5-star review! We’re thrilled to hear that you found our site informative and the ordering process quick and easy. It’s great to know that your delivery was handled with care by our friendly driver. We truly appreciate your kind words and your trust in us for any future insulation needs. Looking forward to serving you again soon! Thanks for choosing Online Insulation Ltd!

Posted 6 months ago

“Easy ordering, great and fast delivery.”

Helpful Report

Posted 6 months ago

Hi Robert, Thank you for the fantastic 5-star review! We're thrilled to hear that you found our ordering process easy and enjoyed our fast delivery. Your kind words motivate us to keep delivering great service. We truly appreciate your support and look forward to assisting you again soon! Thanks for choosing Online Insulation Ltd!

Posted 6 months ago

“Easy ordering good communication free delivery with a big order delivered first thing on the requested day and everything in great condition no damage to insulation or plasterboards”

Helpful Report

Posted 6 months ago

Hi Dave, Thank you for the amazing 5-star review! We’re so glad to hear that the ordering process was easy and that our communication and delivery met your expectations. It’s great to know everything arrived in perfect condition. Your feedback encourages us to keep providing excellent service. We appreciate your support and can’t wait to assist you again in the future! Thanks for choosing Online Insulation Ltd!

Posted 6 months ago

“Online Insulation were on budget/on time/and a pleasure to deal with. Highly recommended. It makes a change!”

Helpful Report

Posted 6 months ago

Hi Derek, Thank you so much for your fantastic 5-star review! We're delighted to hear that we met your expectations with our budget, timing, and customer service. Your recommendation means a lot to us and reinforces our commitment to delivering a positive experience. We truly appreciate your support and look forward to assisting you again in the future! Thanks for choosing Online Insulation Ltd!

Posted 6 months ago

“Good price . Prompt delivery”

Helpful Report

Posted 7 months ago

Hi Ian, Thank you for your wonderful 5-star review! We're thrilled to hear that you found our prices to be good and appreciated the prompt delivery. Your satisfaction is important to us, and we're grateful for your support. Looking forward to serving you again soon! Thanks for choosing Online Insulation Ltd!

Posted 7 months ago

“Great insolation thanks”

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Posted 7 months ago

Hi there, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you’re pleased with the insulation. Your satisfaction means the world to us, and we truly appreciate your support. Looking forward to serving you again soon! Thanks for choosing Online Insulation Ltd!

Posted 7 months ago

“Good price and service but an approx time window for delivery (4 hours) advised the day before would be useful.”

Helpful Report

Posted 7 months ago

Hi Paul, Thank you for your excellent 5-star review! We appreciate your feedback regarding the delivery time window and will certainly take it into account for future improvements. We're glad to hear you were happy with our pricing and service. Your input is invaluable to us, and we look forward to serving you again soon! Thanks for choosing Online Insulation Ltd!

Posted 7 months ago

Online Insulation Ltd is rated 4.7 based on 1,507 reviews