Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Online Insulation Ltd Reviews

4.7 Rating 1,306 Reviews

94 %

of reviewers recommend Online Insulation Ltd

Company Reviews

4.7

Based on 1,306 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Online Insulation Ltd:

Online Insulation is the fastest growing, UK based, independent online insulation and drylining retailer. We have over 20 years experience in the specification, manufacturing and supply of insulation and drylining materials in to specialist contractors, house builders and domestic, end users. We are one of few suppliers that can offer a wealth of knowledge along with competitive prices and efficient delivery services.

Visit Website

Phone:

01509649065

Email:

info@onlineinsulation-sales.com

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price, great delivery timescales, with the ability to choose the delivery date, which fits in with good Project Management to get the materials deliveries planned in in advance. Boards arrived well wrapped in pairs with good handling by the delivery driver meant no damage, unlike some others who deliver insulation with bigs lumps knocked out it. Will definitely use this firm again & recommend to others.”

Posted 8 months ago

Thank you so much for your 5 star rating, Paul! We are delighted to hear that you found our prices, delivery timescales and delivery date options great, which helped you with your Project Management. We are also glad that our delivery driver handled the boards with due care and there no damage was done. It's so nice to receive your positive feedback. We hope to serve you again in the future!

Posted 8 months ago

“Excellent driver very helpful polite and on time A*”

Posted 8 months ago

Thank you so much for your 5 star rating of Online Insulation Ltd, Lawrence. We're so glad that you had an excellent experience with our driver - it's always our goal to ensure courteous, helpful service for every customer, and it's nice to hear that your driver hit the mark. Thanks again!

Posted 8 months ago

“My order turned up as stated on time and I liked the fact that you could track the driver . You had the lorry registration and their name.”

Posted 8 months ago

“Straightforward ordering. Prompt delivery. Delivery driver was excellent as got pallet right to the door for us.”

Posted 8 months ago

Thank you so much for your 5-star rating of Online Insulation Ltd, Jill! We are very pleased to hear that you had a great experience with our straight-forward ordering, prompt delivery, and delivery driver getting your pallet right to the door! We appreciate your kind words and support.

Posted 8 months ago

“Great Sales Team. Products and Service first class”

Posted 8 months ago

Thank you so much for your 5 star rating of Online Insulation Ltd. We appreciate your excellent feedback and are thrilled to hear that our great sales team, products and service were all first class!

Posted 8 months ago

“Great service & pricing. Swift delivery and young delivery guy was fantastic and helped unload the insulation onto the drive. A*****”

Posted 8 months ago

Thank you, Andy, for your 5-star rating of Online Insulation Ltd! We are thrilled to hear that you were pleased with our great service and pricing, swift delivery, and helpful delivery guy. We are very grateful for your kind words!

Posted 8 months ago

“Great value. Easy to order and delivered on time.”

Posted 8 months ago

Thank you for giving us a 5 star rating! We are delighted to hear that you have achieved great value with our products and had an easy experience ordering with us. We especially appreciate the fact that your order was delivered on time. Thank you for your positive feedback.

Posted 8 months ago

“Great Price, very reliable delivery, and it was very easy to order online.”

Posted 8 months ago

Thank you Trevor for your 5 star rating of Online Insulation Ltd. We are glad to hear that you think we offer great prices, reliable delivery, and it was easy to order online. We truly appreciate your positive feedback!

Posted 8 months ago

“Items arrived safely first thing in the morning. Driver was very helpful putting it just where it is needed.”

Posted 8 months ago

Thank you for your 5 star rating of Online Insulation Ltd! We are glad to hear that the items arrived safely and that the driver was helpful. We appreciate your kind words and are glad that you are satisfied with our service!

Posted 8 months ago

“Excellent choice, good price and very easy to navigate the website. Very intuitive. Prompt delivery on the day promised and very polite and professional driver who made extra effort to drop the plasterboards in one corner of the drive. Thank you!!”

Posted 8 months ago

Thank you Rajesh for the great review! We're so happy to hear you had a pleasant experience with Online Insulation Ltd, from an excellent choice, good price and easy to navigate website, to prompt delivery from a polite and professional driver. We really appreciate taking the time to share your experience with us, and the 5 star rating!

Posted 8 months ago

“Good online ordering system, cheapest price I could find and free delivery. Relatively quick delivery, product was not in stock and still delivered in 2 working days. You should expect 3 working days normally. My delivery was on their own transport from Peterborough. In the time window I was given by a very pleasant guy. Great service, recommended.”

Posted 8 months ago

Thank you so much for your 5-star rating of Online Insulation Ltd! We appreciate you taking the time to leave us such positive feedback about your experience with us. We are so pleased to hear that our online ordering system was easy to use, that our prices were the most competitive, and that we were able to deliver the product in just two working days despite it being out of stock. We hope you can continue to enjoy fast and reliable service when you shop with us in the future. Thanks again for your kind words - we really appreciate it!

Posted 8 months ago

“Had what I wanted and delivered quickly.”

Posted 8 months ago

Thank you, Matthew, for giving Online Insulation Ltd a 5-star rating! We appreciate you taking the time to provide such a glowing review. We are delighted that you had what you wanted and that your order was delivered quickly. Thank you for choosing us!

Posted 8 months ago

“minor mistake with delivery but driver handled it well .. good service”

Posted 8 months ago

Thank you so much for your 5 star rating, Michael! We are glad to hear that even though there was a minor mistake with the delivery, the driver was able to handle it promptly and provided good service. Thank you again for your positive review!

Posted 8 months ago

“Very simple and helpful and on time”

Online Insulation Ltd 5 star review on 29th September 2023

Online Insulation Ltd 5 star review on 29th September 2023

Posted 8 months ago

Thank you so much, Phillip, for your 5 star rating of Online Insulation Ltd! We really appreciate that you found us to be very simple and helpful, and that we were on time. Thank you for your kind words and the pictures too.

Posted 8 months ago

“Very good service and helpful with a problem”

Posted 8 months ago

Thanks so much for your 5 star rating of Online Insulation Ltd, Rick! We are glad to hear that we were able to provide you with very good service and help you with a problem. We value your feedback and appreciate your kind words.

Posted 8 months ago

“Excellent company. Good customer care. Order delivered on agreed day. No issues with this company”

Posted 8 months ago

Thank you so much Ian for your glowing 5 star review of Online Insulation Ltd! We are thrilled to hear that you had an excellent experience with us, and that our customer care exceeded your expectations. Delivering your order on the agreed day and with no issues is something we strive for with each customer, so thank you for demonstrating your satisfaction with our company. We hope to work with you again soon!

Posted 8 months ago

“Good price, good communication, delivered on time. Will definitely use this company again.”

Posted 8 months ago

Thank you so much, Chantelle, for your wonderful 5-star rating of Online Insulation Ltd! We really appreciate hearing about your positive experience with our company. Your kind words of "Good price, good communication, delivered on time. Will definitely use this company again" make us so proud. We appreciate your continued support!

Posted 8 months ago

“Competitive prices with very quick delivery”

Posted 8 months ago

Thank you so much Tony for your 5 star rating of Online Insulation Ltd! We are delighted to hear that you enjoyed competitive prices with very quick delivery and appreciate your loyalty towards our company.

Posted 8 months ago

“Placed order and chose delivery date. Items arrived on the requested date and I was kept informed about the delivery time. Slight issue with one item and this was resolved in less than 1/2 hour. I would recommend Online insulation and use tagain.”

Posted 8 months ago

Thank you so much for your 5 star rating of Online Insulation Ltd! We really appreciate your positive review and that you had a good experience with us. We are pleased to hear that you were able to choose your delivery date, the items arrived exactly when you asked, and that you were kept updated about the delivery time. We're happy that we could quickly resolve any issues you had with one of your items. We are delighted that you would recommend us and it would be a pleasure to serve you again.

Posted 8 months ago

“Efficient and economical.”

Posted 8 months ago

Thank you very much for the 5 star rating, David! We are delighted to hear that you found our services to be both efficient and economical. We greatly appreciate your feedback!

Posted 8 months ago

«
1
2
...
4
5
6
7
8
»

Online Insulation Ltd is rated 4.7 based on 1,306 reviews