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Photobox Reviews

2.0 Rating 178 Reviews
23 %
of reviewers recommend Photobox
2.0
Based on 178 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Live Chat

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How do I contact Photobox?
(1 month ago)
You can contact Photobox by Live Chat.
(1 month ago)
45.45%
Industry Average
Honestly one star is too much, you’ve let me down big time. My order didn’t arrive and I paid extra for delivery, what is the point ? Just be honest about your service, customers just want to be clear what to expect. If you can’t deliver by a date just say, don’t charge extra for something you have no intention of honouring. Very disappointed and quite honestly the book is no longer needed as it’s too late.
- Anonymous
Product not arrived as promised. Paid for express delivery. Notified the night before that it wouldn’t arrive on time. Customer service unable to give any assistance with a new ETA. This was supposed to be a birthday gift that I was taking to Italy in two days time. After twelve years as a loyal customer I will never use this company again.
- Tracey Kenyon
Regular customer in the part never had issue before till June 2024.Did not know aluminium wall art now came without a hook to hang ( never happened before ) Tried to contact customer service they would not sell hook separately and did nothing to resolve the issue . Feel embarrassed as it was a present for a grieving friend and it’s useless without it !
- Sabeen Sharif