Photobox Reviews

2.0 Rating 176 Reviews

23 %

of reviewers recommend Photobox

Company Reviews

Questions

Metrics

2.0

Based on 176 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week

Popular Questions:

Delivery

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How does Photobox deliver?

Helpful Report

(1 month ago)

Photobox delivers items by Postal Service and Courier.

Helpful Report

(1 month ago)

33.33%

Industry Average

“ The use Amazon for delivery. ”

- John

“ Paid for express delivery for an 18th birthday. Currently 3 days later than the date promised and it's still not dispatched. Asked for a refund on the express delivery and was told quite rudely that the date is an estimate not a promise. Do not use! ”

- Anonymous

“ Product not arrived as promised. Paid for express delivery. Notified the night before that it wouldn’t arrive on time. Customer service unable to give any assistance with a new ETA. This was supposed to be a birthday gift that I was taking to Italy in two days time. After twelve years as a loyal customer I will never use this company again. ”

- Tracey Kenyon

Photobox Reviews

Delivery - Slow