PreciousLittleOne Reviews

4.0 Rating 1,592 Reviews
75 %
of reviewers recommend PreciousLittleOne
4.0
Based on 1,592 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
2.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Anonymous
Anonymous  // 01/01/2019
Delivery was slow, costumer service response is also slow
Helpful Report
Posted 3 years ago
Don't ever deal with this company,they have let me down twice.They don't answer emails,their phone number is incorrect,no way of getting in touch,I hope I get my money back,but doubt it! Major rip off,I can't describe how angry I am with them,so upset ,never again! Their delivery co Yodel can't register the tracking no,so try that says it all.
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Posted 3 years ago
Purchased a travel cot and high chair from this company, received the travel cot within the promised time frame however the high chair was considerably delayed, once finally received started to put the item together only to notice that instead of a right and left arm I had two of the same side, so the high chair can not be used. I tried to contact the company via email and am still waiting to hear back and conveniently their phone lines are now down. I feel really let down and am still without a high chair nearly a month after ordering despite being promised 2-4 working day dispatch. Completely dissatisfied!
Helpful Report
Posted 3 years ago
Terrible customer service. I ordered a car seat that they advertised as suitable from 4 months. When I received it and set it up its actually from 4 years (instruction manual also states from 4 months) they have updated their website to advertise it with weight and not age and are not exchanging it. Terrible company.
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Posted 3 years ago
I ordered a trike on May 29th thinking it would arrive by August 6th for my granddaughters birthday I sent email looking for it beginning of July to be told it wouldn't arrive til August 31st I looked around to see if anyone else was selling but I would have to wait being a new customer I have complained to be told it is to do with Corona Virus I hope against hope that it will arrive by August 31st but will not hold my breath
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Posted 3 years ago
I bought a set of tummi bambini set for over £800 about 6 months ago. The changing chest drawer has dents in it and looked second hand and damaged. When I raised this initially with Precious Little One they asked me to contact Tummi Bambini directly. Tummi Bambini sent me a part but it was the wrong part and didn’t resolve the problems. The drawers are not aligned properly, the quality of the wood and the way it assenbled together was very cheap. Thw customer service has been so poor. For the last 6 months I have been trying to get a refund and return these items but I have not been successful. I keep getting passed on from one person to the other. My baby has now arrived and I have had to buy another set for him but I still have this product sitting there unused. Precious Little One has now offered me 50% refund AND they want to come and collect the items so they expect me to loose around £400 for nothing when it has been their fault all along that I haven’t been able to use these items. I would not recommend Precious little one at all or Tutti Bambini at all. When something goes wrong they are not interested at all. Stay away from them
Helpful Report
Posted 3 years ago
I bought a set of tummi bambini set for over £800 about 6 months ago. The changing chest drawer has dents in it and looked second hand and damaged. When I raised this initially with Precious Little One they asked me to contact Tummi Bambini directly. Tummi Bambini sent me a part but it was the wrong part and didn’t resolve the problems. The drawers are not aligned properly, the quality of the wood and the way it assenbled together was very cheap. Thw customer service has been so poor. For the last 6 months I have been trying to get a refund and return these items but I have not been successful. I keep getting passed on from one person to the other. My baby has now arrived and I have had to buy another set for him but I still have this product sitting there unused. Precious Little One has now offered me 50% refund AND they want to come and collect the items so they expect me to loose around £400 for nothing when it has been their fault all along that I haven’t been able to use these items. I would not recommend Precious little one at all or Tutti Bambini at all. When something goes wrong they are not interested at all. Stay away from them
Helpful Report
Posted 3 years ago
Bought car seat cover,like the item but far to big for car seat,will fit buggie,really disappointed .
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Posted 3 years ago
Absolutely terrible. They say a 5-7 day turnaround for items being dispatched. I purchased a stroller for £200 on the 5th August. And I keep chexking and it hasn't even been dispatched yet! I emailed and thent hey sent an automated.ated reply which is they aim to reply in 6 working days... i just want what I paid for. And I cant even ring them.
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Posted 3 years ago
This is the first time I have used this company, and I was impressed. It was easy to order, and arrived a few days later. It was safely packaged, and so was in perfect condition when it arrived. Price was O.K. In fact, a bit cheaper than other companies. I would definitely use again. Well done!
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Posted 3 years ago
Fast delivery and brilliant price
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Posted 3 years ago
Delivery was ok but when got travel cot opened it it was wrong colour purple and grey we ordered black and green so wernt happy couldn't change were away for weekend so had to take for hotel
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Posted 3 years ago
Arrived on time
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Posted 3 years ago
Very pleased with item, great price & fast delivery
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Posted 3 years ago
Fab, quick delivery, great products, great deals. Very happy with the service
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Posted 3 years ago
Quality is really good and fast delivery highly recommend
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Posted 3 years ago
Excellent delivery and very happy with Trike couldn’t fault service
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Posted 3 years ago
prompt delivery of the item I ordered and it was less expensive than other sites I looked on. Will definitely order again. Highly recommend.
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Posted 3 years ago
Ordered Friday came on Tuesday fast delivery kept update all the time love the product highly recommend
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Posted 3 years ago
I had no problem Lovely wee bath and great deal No problem with delivery it came so quick Thank you .
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Posted 3 years ago
PreciousLittleOne is rated 4.0 based on 1,592 reviews