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Premier Inn Reviews

2.9 Rating 84 Reviews
45 %
of reviewers recommend Premier Inn
2.9
Based on 84 reviews
Customer Service
Avg Email Response Time
-1 hours

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Premier Inn 2 star review on 24th April 2025
Anonymous
Premier Inn 2 star review on 24th April 2025
Anonymous
Premier Inn 1 star review on 11th October 2022
REALLY BAD! TECHNICALLY THEFT
Anonymous
Anonymous  // 01/01/2019
We stayed in a Premier Inn on the south coast. It was farely small, quiet so good night's sleep, lovely staff, excellent location, great food in the adjacent pub.
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Posted 10 months ago
Premier Inn Coventry central is conveniently located for bars, shows, cathedral etc The standard room was comfortable but the floor carpets were not cleaned right up to the skirting board or under the bed or in the corners. I've been to more welcoming Premier Inns.
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Posted 1 year ago
Everything about our overnight stay was almost perfect apart from the fact that we decided to cut our night shirt to go back to the hotel bar, after googling that Premier in bars are open until 1am Friday and Saturday night only to find when we returned around about 1145 that we were told that the bar was closed for some reason.
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Posted 1 year ago
Overall good experience. Neat hotel with covid precautions in place. Check in - gentleman who checked us in could do with some additional training on dealing with people in wheelchairs Room - accessible and tidy. However, no cleaning was done after the first night - no tea/coffee replenished or beds made. Room untouched which we found strange. Bathroom - very well designed for disabled guests - only suggestion would be an adjustable spray shower head - and to check the water pressure as it was very weak. Night staff were friendly and helpful Restaurant/bar located onsite - easily accessible and convenient
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Posted 3 years ago
We spent a few days here and we was very well looked after.
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Posted 3 years ago
Very good location, friendly and helpful staff. Lovely options at breakfast. They could improve by having more than one coffee machine at breakfast and separate from the juices. Even when the service was quiet, there was a queue and when it was busy, the queue was very long - taking longer to get a cup of coffee than the cooked breakfast!
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Posted 7 years ago
Premier Inn is rated 2.9 based on 84 reviews