Premier Inn Reviews

2.8 Rating 77 Reviews
44 %
of reviewers recommend Premier Inn
2.8
Based on 77 reviews
Customer Service
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We’ll done ,specially thanks to Vicky from Bishopdown north Salisbury, Her help was fantastic, 10 out of 10 thanks you premier inn,
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Posted 1 month ago
I am starting at the premium in Abu Dhabi airport the staff are great Dillon who works for house keeping did a brilliant job
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Posted 4 months ago
the room is verry bib and spotless the bed is bigger than a double ..it was easy to log into hotel wifi plenty of room on table fort my lap top and still lots of space .....i previously did premier inn a disservice and stated that the meals were not worth the money but have looked at the booklet in my coom concerning meals and the meal deal brekkie 2 course dinner and a drink 24-99 seems very good value
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Posted 5 months ago
Stayed at Premier inn Sandown isle of wight, The staff are amazing made booking in easy and when having breakfast the staff worked so well keeping every section fully stocked. All staff are friendly and helpful. Rooms are clean and beds are comfortable. great value for money.
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Posted 6 months ago
We recently stayed at the worthing Premier inn. We had an excellent time. The room was spotless, food was delicious and the staff were so helpful and welcoming. I would like to especially thank Destiny for the attention to detail and thoughtfulness that made our stay so lovely. Thank you.
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Posted 8 months ago
Premier room was lovely ..arrived to be upgraded thank you.. Premier inn gate newcastle jackie turbett. Thinking of elderly patrons..could the baths be replaced with a wet area with a seat..it not easy getting in or out of the bath.
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Posted 10 months ago
I would like to say a "Really Big Thank You" to RICARDO at premier inn reservations for helping out this morning. I messed up big time and spoke to ricardo such a special individual who listened to me and helped me out. This young man deserves the best his customer skills is AMAZING any manager in any premier inn is lucky to have this man. Ive booked with premier inn for years and will continue (forever in my thoughts thank you lovely man)
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Posted 1 year ago
I would like to say a big thank you to Denise (receptionist) and her manager at Rochester Premier Inn. Unfortunately we was not able to travel to the Premier Inn today due to my wife not feeling well due to her leukaemia. Both staff we're very helpful and helped us rebook for another day
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Posted 1 year ago
It is a place to stay if your require is comfort a very reasonable price.
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Posted 1 year ago
Went above and beyond to wish me a Happy 30th Birthday!
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Posted 2 years ago
They were really good about refunding money for trips that couldn’t happen due to Covid (unlike most other travel companies). Premier inn refunded in full straight away.
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Posted 3 years ago
We had 4 separate bookings all paid in advance on non flexible rates, during the time when we could not travel. We have received a full refund for all the bookings. Very happy and will certainly use them again when we can travel safely.
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Posted 3 years ago
Good value for money Clean Friendly staff
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Posted 4 years ago
first class overnight stay food excellent and first class service from the staff at cramlington in Northumberland
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Posted 5 years ago
Basically they do what it says on the tin, they don't pretend to be the Hilton or charge Hilton prices but everything is good value, the rooms are comfortable, the food is fresh and well prepared, the staff are pleasant and helpful and you do get a good sleep.
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Posted 5 years ago
It is always a little daunting leaving ones own comfortable surroundings but my recent stay at the Premier Inn in Goole in Yorkshire was very reasonably priced and very comfortable and very clean. The staff were very helpful as we arrived on a Saturday evening when they were very busy in the restaurant. We were a party of eight but they managed to fit us in. The food was very good.
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Posted 5 years ago
Really good hotel , I m say "yes"
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Posted 5 years ago
Nothing was too much trouble for the staff
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Posted 6 years ago
Premier inn newbridge Edinburgh, great service, very close to Edinburgh Airport. I left my iPad in the room when I left, and it was returned to me, great staff too.
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Posted 6 years ago
easy to use website. Price was good and the rooms are always comfortable.
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Posted 6 years ago
Premier Inn is rated 2.8 based on 77 reviews