Primrose Reviews

Name: Primrose
Rating: 1.29

1.3 Rating 656 Reviews

6 %

of reviewers recommend Primrose

Company Reviews

Questions

Metrics

1.3

Based on 656 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 11%
Accurate And Undamaged Orders	Greater than 46%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Primrose 5 star review on 26th June 2020

Gillian

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The ordering was easy and the plant was packaged very carefully. Delivery was on time too. Good user friendly website. Will be a returning customer and I will recommend to friends too!”

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Posted 8 years ago

“purchased a rambling rose from this company and it was delivered very quickly and well packaged.”

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Posted 8 years ago

“I ordered a garden mirror which arrived broken. Without any reservations Primrose replaced it without any hassle with proof of damage with photos and they did not want the broken mirror returned. Well all I can say is great for customer service. Strongly recommend this company”

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Posted 8 years ago

“Great water feature with led lights , quick delivery”

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Posted 8 years ago

“Prompt delivery item will packed very pleased”

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Posted 8 years ago

“Very prompt delivery.”

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Posted 8 years ago

“Fantastic site easy to use average prices delivered quickly excellent communication”

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Posted 9 years ago

“Item purchased was very good value for money, very quick delivery and easy to use site.”

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Posted 9 years ago

“Quick prompt service, very pleased with purchase.”

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Posted 8 years ago

“Excellent and interesting website - bought some grass edging - excellent product and quick delivery - what more can you ask!?”

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Posted 8 years ago

“This company was very efficient in processing an order, which was dispatched within a day. Although postage £4.95 goods arrived safely and in good condition”

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Posted 9 years ago

“Primrose is a great place to buy big planters from because they have an excellent selection of sturdy but light and good-looking composites, like fibrecotta. I purchased four 45cm round planters from them as a bulk buy and the price was very good for the quality. The pots arrived really quickly and in perfect condition.”

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Posted 9 years ago

“Great offers on household goods, garden accessories etc”

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Posted 9 years ago

“Ordered rolled 'brush' for our fence... great quality and very easy to use. Size is exactly as described and colour is very even. Easy product to use and looks great.”

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Posted 9 years ago

“Delivery excellent - goods well packed- product superb”

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Posted 9 years ago

“Quick delivery. Great value. Brilliant service.”

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Posted 9 years ago

Primrose is rated 1.3 based on 656 reviews