QVC UK Reviews

2.6 Rating 173 Reviews

36 %

of reviewers recommend QVC UK

Company Reviews

Questions

Metrics

2.6

Based on 173 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Popular Questions:

Delivery

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Customer Service

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How quickly does QVC UK resolve customer queries?

Helpful Report

(1 month ago)

Greater than 46% of reviewers feedback is QVC UK resolves customer queries within an hour.

Helpful Report

(1 month ago)

80.00%

Industry Average

“ I have bought so many items from QVC and always always had the best service receiving goods and also returning and refunds. Been a customer now for over 15 years WELL DONE QVC ”

- Janice Bertram

“ Customer service were patronising and blaming me for not checking. ”

- sue cruse

“ I've had excellent customer service from QVC in the past and I know times are tough for everybody just now, but they really need to address their packaging. ”

- E. McKinley

QVC UK Reviews

Customer Service - Good