QVC UK Reviews

2.6 Rating 153 Reviews

36 %

of reviewers recommend QVC UK

Company Reviews

Questions

Metrics

2.6

Based on 153 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Popular Questions:

Delivery

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Customer Service

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How quickly does QVC UK resolve customer queries?

Helpful Report

(1 month ago)

Greater than 45% of reviewers feedback is QVC UK takes over a week to resolve customer queries.

Helpful Report

(1 month ago)

55.56%

Industry Average

“ really bad after sales service, never get back in contact , dont care about issues. delivery costs are stupid, also most things can be found cheaper elswhere ”

- ian thompson

“ Poor customer service and communication. Expensive postage charge with very poor delivery service through Hermes. ”

- Licy

“ Its not the amount but where is their principle? Horrible customer service. ”

- Anonymous

QVC UK Reviews

Customer Service - Average