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Robert Dyas Reviews

2.3 Rating 699 Reviews
32 %
of reviewers recommend Robert Dyas
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How quickly does Robert Dyas resolve customer queries?
(1 month ago)
Greater than 63% of reviewers feedback is Robert Dyas takes over a week to resolve customer queries.
(1 month ago)
47.52%
Industry Average
Since then ( over 3 weeks now) we have sent - at their request- 22 photos of every aspect of the freezer and its packaging, emailed customer service ( this is a joke) many times, had about 4 increasingly angry phone calls.
- Carolyn Jones
Unbelievable bad service!!! I waiting from August for refund or new oven and nobody has been doing anything with our order. This is the worst customer service ever!!!
- Katarzyna
Told I can't return a useless heated airer. Told has to be within 14 days. It is. Then told "You may not cancel orders for the following types of products: Electrical/Technical products which have been unsealed,' Literally any excuse not to refund. Customer service non existent. Products useless.
- Anonymous