Robert Dyas Reviews

2.4 Rating 627 Reviews
34 %
of reviewers recommend Robert Dyas
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How quickly does Robert Dyas resolve customer queries?
(1 week ago)
Greater than 65% of reviewers feedback is Robert Dyas takes over a week to resolve customer queries.
(1 week ago)
D
52.54%
Industry Average
Absolutely terrible customer service we bought a ride on motorbike after one use the battery went flat and would not charge after 2 weeks of trying to get this sorted I get the same email reply saying sorry your item has gone faulty we have referred this to manufacturer give us 24-48 hours to reply if they don’t hear from manufacturer they will issue a refund guess what no refund and when I email I get the same reply.
- Dale
Appalling ordered a shed over a week ago it arrived on the said day but only half arrived I’ve called twice followed requests to send what’s missing . ( the whole shed practically ) still awaiting customer service rude did not do there job properly the first time I called still waiting .
- Anonymous
They are “chasing it up” but I’m not holding out much hope… Poor poor service.
- Anthony