Shoe Zone Reviews

“ I visited your Worcester store in half term. Whilst trying on shoes for my elder granddaughter, her little sister went missing. We couldn't find her anywhere. I asked your staff for help to no avail just being told she wasn't in store. Thankfully a customer at the till helped us to find her, she was hiding and thought it was a game she is only 3. Your staff couldn't care less. We asked for a shoe measurer for our granddaughter it was like we were asking for the moon, everything was too much trouble for them. This isn't the first time I have noticed the indifference from Shoezonee staff but when little children are involved I expected more support. Frankly a little more customer service training wouldn't go amiss! If the customer who helped us is reading this thanku once again for your help, the staff could learn a lot from you! ”

“ Awful customer service too. ”

“ Customer service refused a refund saying it was wear & tear. ”