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Shoe Zone Reviews

2.2 Rating 177 Reviews
28 %
of reviewers recommend Shoe Zone
2.2
Based on 177 reviews
Customer Service
Communication Channels
Live Chat

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How do I contact Shoe Zone?
(1 week ago)
You can contact Shoe Zone by Live Chat.
(1 week ago)
D
50.00%
Industry Average
“ Don't buy online iys a fraud i bought my sons school shoes they said approv bank details soon as I did sho zone page disappear and they too miney from my bank when I ring customer service they too bank card details my bank statement and told me we will refund you in 5 days but it's been 20 days they keep ignoring me never gonna buy online ”
- Nargis ashfaq
“ I visited your Worcester store in half term. Whilst trying on shoes for my elder granddaughter, her little sister went missing. We couldn't find her anywhere. I asked your staff for help to no avail just being told she wasn't in store. Thankfully a customer at the till helped us to find her, she was hiding and thought it was a game she is only 3. Your staff couldn't care less. We asked for a shoe measurer for our granddaughter it was like we were asking for the moon, everything was too much trouble for them. This isn't the first time I have noticed the indifference from Shoezonee staff but when little children are involved I expected more support. Frankly a little more customer service training wouldn't go amiss! If the customer who helped us is reading this thanku once again for your help, the staff could learn a lot from you! ”
- Anonymous
“ Awful customer service too. ”
- Anonymous