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Sofology Reviews

1.2 Rating 1,637 Reviews
5 %
of reviewers recommend Sofology
1.2
Based on 1,637 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 26%
Accurate And Undamaged Orders
Greater than 54%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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About Sofology:

Sofology - Leather & fabric sofas, sofa beds, corner suites in hundreds of exclusive designs at low prices Feel at home on a sofa you love with UK

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How long does Sofology take to deliver?
(11 months ago)
Sofology normally delivers over a month.
(11 months ago)
C

Delivery - Average

63.86%
Industry Average
Bought 2x2 seater leather recliners from the Brody range. Got delivered 3weeks ago. No complaints so far. I did have nightmares on the days leading up to the delivery after reading all the negative reviews. But everything went ok for me. Only moan I have is the 11wk wait.
- Anonymous
Every step of buying this was handled so well from the nice young people in the Enfield store that handled our order, it was ready for delivery well before expected then there were e mails about booking a delivery date what will happen on the day so you know what to expect and then finally a super team to deliver and they made the whole thing really nice.
- Anonymous
The delivery men were friendly and helpful.
- Steve and Sraboni Gardner