Sofology Reviews

1.2 Rating 1,630 Reviews

5 %

of reviewers recommend Sofology

1.2

Based on 1,630 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 26%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Delivery

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Returns

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Customer Service

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About Sofology:

Sofology - Leather & fabric sofas, sofa beds, corner suites in hundreds of exclusive designs at low prices Feel at home on a sofa you love with UK

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How long does Sofology take to deliver?

Helpful Report

(6 months ago)

Sofology normally delivers over a month.

Helpful Report

(6 months ago)

63.86%

Industry Average

“ Bought 2x2 seater leather recliners from the Brody range. Got delivered 3weeks ago. No complaints so far. I did have nightmares on the days leading up to the delivery after reading all the negative reviews. But everything went ok for me. Only moan I have is the 11wk wait. ”

- Anonymous

“ Every step of buying this was handled so well from the nice young people in the Enfield store that handled our order, it was ready for delivery well before expected then there were e mails about booking a delivery date what will happen on the day so you know what to expect and then finally a super team to deliver and they made the whole thing really nice. ”

- Anonymous

“ The delivery men were friendly and helpful. ”

- Steve and Sraboni Gardner

Sofology Reviews

Delivery - Average