Sofology Reviews

1.2 Rating 1,630 Reviews
5 %
of reviewers recommend Sofology
Based on 1,630 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 26%
Accurate And Undamaged Orders
Greater than 54%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Returns Process
Could Be Better
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About Sofology:

Sofology - Leather & fabric sofas, sofa beds, corner suites in hundreds of exclusive designs at low prices Feel at home on a sofa you love with UK

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How do I contact Sofology?
(6 months ago)
You can contact Sofology by Live Chat, Email and Telephone.
(6 months ago)
Industry Average
Very bad customer service at head office as you have to do the chasing .
- Anonymous
It's now into week 6 and I'm only finding out that it isnt even in the destination country contrary to a phone call I made less than 2 hours of writing this review where a customer service representative confirmed that it was on the truck and out for delivery in my area.
- Anonymous
Bad customer service and very rude.
- Anonymous