Sofology Reviews

1.2 Rating 1,630 Reviews

5 %

of reviewers recommend Sofology

1.2

Based on 1,630 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 26%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Delivery

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Customer Service

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About Sofology:

Sofology - Leather & fabric sofas, sofa beds, corner suites in hundreds of exclusive designs at low prices Feel at home on a sofa you love with UK

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How do I contact Sofology?

Helpful Report

(6 months ago)

You can contact Sofology by Live Chat, Email and Telephone.

Helpful Report

(6 months ago)

54.95%

Industry Average

“ Very bad customer service at head office as you have to do the chasing . ”

- Anonymous

“ It's now into week 6 and I'm only finding out that it isnt even in the destination country contrary to a phone call I made less than 2 hours of writing this review where a customer service representative confirmed that it was on the truck and out for delivery in my area. ”

- Anonymous

“ Bad customer service and very rude. ”

- Anonymous

Sofology Reviews

Customer Service - Average