Superdrug Reviews

“ I was in Superdrug in kilmarnock today being the 26 September 2019. There was a lovely assistant there by the name of sarah. She helped me with my products I bought. Sarah pointed out the perfume and aftershave that were on special. I bought an aftershave for my hubby at a great price. She was very very pleasant and is a credit to the kilmarnock store. So thank you very much. ”

“ While in Superdrug on Sunday 26.05.19 I couldn’t see body cream on asking employee who was working hard tidying display shelves where I would find it she took me to shelf spoke knowledgeably about the products and then pointed I could buy 2nd for half price Outstanding service from polite staff will buy all my requirements at Superdrug Morpeth Northumberland from now ”

“ Everything arrived early and nothing broken. Nice products for a fair price. ”

“ Ordered and paid for Gillette /Braun beard trimmer from Superdrug next dy delivery at store in abbeycenter shop my order no 10040081238 Went three times no product available Asked to contact staff online did so terrible response from staff in a store on. ”

“ #Superdrugthemostappaulingcustomerserviceeverwhenyoubuyonlinecanonlyrespondviachatsnorealpeoplenotverydisabilityresponsive# Between Evri and Superdrug a present didn’t get delivered saying customer refused delivery(no asked for a redirection) 5 days of messaging! Item now out of stock.. supposedly refunding!! Back to the floor required for directors put yourselves in your customers shoes!! ”

“ The delivery company delivered it to the wrong place, and the parcel was lost. ”

“ Ordered and paid for Gillette /Braun beard trimmer from Superdrug next dy delivery at store in abbeycenter shop my order no 10040081238 Went three times no product available Asked to contact staff online did so terrible response from staff in a store on. Headset in London still no product told to go to store to complain Went to store told to complain online ASKED FOR REFUND TOLD NO WAY Emailed customer service no help from generic reply These guys re the worst Ihave ever experienced so busy ignoring the customer and blaming it on warehouse etc Still no product ,no refund , no answers PLEASE DONT ORDER FROM THIS COMPANY ”

“ I didn’t receive my refund, despite receiving emails stating orders have been cancelled. Orders are showing as refunded on their system but nothing has come through to my bank account. I forwarded my bank statement showing money going out to Superdrug but no refunds showing. Order No: 10032174344 Order No: 10028929427 Order No: 101406335 Order No: 201988366 ”

“ No refund given for online order returned as good were faulty they told me they didn't recognise the tracking number on the label downloaded from their website. List £26. Several emails sent, they clearly don't care. ”

“ Today I received fantastic service fro Abbie at Superdrug at Drakes Shopping Centre, Plymouth. Abbie was very helpful and very polite . I was buying some things from your store and I noticed that there was only one item on the shelf . Abbie immediately collected some more of these for me. Thankyou very much . ”

“ Had my nails and eyebrows done at the Poole branch by Hayley,great customer service and very good at what she does. 5 ⭐️ all the way ”

“ Hi we were in Super drug Warrington and got amazing customer service from Kerry , she went out of her way to help myself and my daughter so please give her a big Thank you 😊 ”