Swytch Bike Reviews

Name: Swytch Bike
Rating: 4.11

4.1 Rating 1,667 Reviews

86 %

of reviewers recommend Swytch Bike

4.1

Based on 1,667 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Swytch Bike 5 star review on 29th April 2025

Ruedi Kühne, Sevelen, Switzerland

699

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The first generation kit has served me well; it's fitted on my Sun recumbent. Micah Toll actually messaged me directly to give a thumbs up to Swytch as I impatiently awaited delivery. Referred a friend who then purchased the new version. Get good exercise with my old school kit. Would like a bit more power (350w?) for climbing hills and general transport (my bike is heavy and I'm getting older). I won't purchase the lighter battery until the two I have expire. Don't improve the concept. Improve the engineering and quality of equipment. Better bms, battery life, displays, etc. Lighter, longer lasting. Better customer service needed, apparently. The super ebikes on the road now are a problem (overengineered) because they are basically mopeds- good for deliverers, but being raced around recklessly by affluent kids. (Swytch should develop a rear mount, box crate kit for small front wheel drive autos. Electric transaxle, 20kwh battery for a basic hybrid. Too simple; probably too smart.) Hope Swytch is surviving the glut of ebike competition. Good niche. peace m james in Albany CA”

Helpful Report

Posted 1 year ago

“I really like the wheel and ease of setup. All is good...except they quit making the battery I have and so couldn't buy backup battery, so have used backup power batteries to extend my miles by plugging in my charger as I ride. I did break down and buy the new big battery that hangs from from frame and just switch the plugs when one battery runs out...”

Helpful Report

Posted 1 year ago

“Battery capacity and riding range very good. The only problem is with compatibility of the 27 x 1.25 tire on the rare 650 rim which I got from Swytch. It is difficult to get a good quality, durable tire for such rim. To improve comfort of riding, I need a softer and wider (29" ) high performance tire, for which I will have to replace and rework the rim.”

Helpful Report

Posted 1 year ago

“Great kit to electrify my favorite bike. However, after two years the battery isn’t lasting as long. I have it charging all winter, too.”

Helpful Report

Posted 1 year ago

“Customer service was very good when a problem arose”

Helpful Report

Posted 1 year ago

“This makes biking infinitely more fun and easier. I really love this and even got the bigger battery. I bike more now than I ever did. It’s totally worth it. However, it’s not perfect. The batter display and the actual lights on the battery vary greatly in how much battery life is left, which I find really confusing. The battery itself shows lots of range but the display says it’s almost empty and it’ll die, but the battery says there’s still lots of life… I also found that the battery (15km range one) is starting to die before 15km and I’ve only really used it for one season. My display also died just after 1 year, like weeks after, and I had to pay for a new one.”

Helpful Report

Posted 1 year ago

“I have the first version. There were problems with the battery pack (the motor only worked intermittently, which is not nice in a hilly area) but customer support was very rapid and helpful and eventually sent me a new pack. After that I was a happy user for years. But now it doesn't work any more, first because folding and unfolding my Brompton led to damage to the cables and just recently my bike got flooded so the motor stopped working altogether. But I think I'll just order a new kit.”

Helpful Report

Posted 1 year ago

“It's a great little do it your self kit for someone that likes putting it on their bike of choice. Only criticism is battery only lasted a tad over a year and was not honored for warranty replacement. Got a battery with twice the power for half the cost on Amazon.”

Helpful Report

Posted 1 year ago

“I am a first generation adopter (2020) and the system is generally wonderful. Ive upgraded to the Max Battery system. I love my touring bike and I can remove the battery if I want a 'normal' light-weight ride. I also have an off-road bike fitted with the same system. For my daughter's bike I arranged for a mounting clip on the down tube for the battery to keep the centre of gravity lower. She says this has worked well. The customer support was not good in the early days but I think that has gradually improved over time. I'd say steer clear of the Air Battery. it may be suitable for carrying on an aircraft but otherwise pretty useless. I also hated the enhanced switcher since rather than switching up and down through the power ranges, it was cylclic ie you have to go up to level 5 before you can get back to level 1. Stupid Design. I gave mine back to the shop!”

Helpful Report

Posted 1 year ago

“I have the original kit. All went well for over two years until I had some issues that customer support fixed after a couple of replacement parts sent. It was just out of warranty so very impressed with the service. However it’s now cutting out on me every ride after a mile or so. I suspect it’s the battery pack which, though a few years old, hasn’t done many miles as it’s my ‘pub bike’. I’d like to just replace it with a newer pack and controller but every time I look I can’t work out what I need to order as there are a number of options now. Mainly laziness on my part I’ll admit. Loved the product for the first few years though.”

Helpful Report

Posted 1 year ago

“My wife and I stopped cycling for 20 years. We resumed riding during the pandemic for fitness until I developed a tear in my meniscus. Adding the Swytch kit to both of our bikes enabled us to resume cycling again. It was easy to add the kit and maintain it. So much less expensive that buying an electric bike outright. We've been happy with them since.”

Helpful Report

Posted 1 year ago

“Easy install and set up. A little pricier than others elec bikes BUT it’s quality materials, easy to modify (throttle or pedal assist) and you modify your existing bike (saving bikes from the rubbish).”

Helpful Report

Posted 1 year ago

“Effort less peddling , was pleasantly surprised”

Helpful Report

Posted 1 year ago

“The bike is powerful even on P1. Fitting was a bit fiddly and have done 1 star less than 5 as the sensor for the pedal is a glue on and cable ties as had to cut off the loops to fit so feels not a solid lasting system but can see the new version this has been overcome on the design but overall feels good.”

Helpful Report

Posted 1 year ago

“After my initial problems with handlebar battery connectors, I have been very pleased with the entire kit on all three of my bicycles. The batteries have out performed the distances indicated and the speeds are as specified. My only critique is that you have not informed me as to how I can transition from my old batteries to the new batteries as the old begins to lose their efficiency, i.e. on shorter rides use the old and longer rides use the new. Can you please advise me of how to manage this transition. I have attached photos of one of my current applications. Thank you.”

Helpful Report

Posted 1 year ago

“Like the simple design and performance. Customer service is inconsistent. Great and poor. Too many shipment errors: Wrong item sent or missing parts.”

Helpful Report

Posted 1 year ago

“We’ve had our Swytch kits for 4 years now. The one issue we had after a couple of years was promptly resolved by the Swytch Team. We like our light weight bicycles as opposed to a heavy e-bike and were happy to be able to convert them! The peddle assist allows us to go further and a bit faster while still allowing us to get the exercise we desire. We are very happy with our choice to go with Swytch!”

Helpful Report

Posted 1 year ago

“I am loving the bike with switch but am frustrated how quickly my battery is beginning to fade…I think I got mine over a year ago… What are my options? Thanks Hugo”

Helpful Report

Posted 1 year ago

“Added this to my Trek 400 hybrid and it does what is needed for my wife who really didn't like hills. Even at the lowest power, it works great for those gradual, but long uphill inclines. The only downside is that the battery weight on the handlebars does make the handling a lot different, plus the added weight is never a plus. Still like it a lot and far less costly than a new electric bike.”

Helpful Report

Posted 1 year ago

“Solid product well designed solution which has proven 97% reliable over the past session of around 1000 km. Ordering times for accessories etc could still be improved as this is one of the more premium & costly electric bicycle conversion kits on the market.”

Helpful Report

Posted 1 year ago

Swytch Bike is rated 4.1 based on 1,667 reviews