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Swytch Bike Reviews

4.1 Rating 1,667 Reviews
86 %
of reviewers recommend Swytch Bike
4.1
Based on 1,667 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 44%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Swytch Bike 5 star review on 29th April 2025
Jayne
Swytch Bike 4 star review on 29th April 2025
GC
Swytch Bike 4 star review on 29th April 2025
Anonymous
Swytch Bike 4 star review on 29th April 2025
Happy Of Sussex Uk
Swytch Bike 4 star review on 28th April 2025
Anonymous
Swytch Bike 4 star review on 25th February 2025
Barthélémy ANTOINE
Swytch Bike 4 star review on 25th February 2025
Ruedi Kühne, Sevelen, Switzerland
699
Anonymous
Anonymous  // 01/01/2019
I have had no problems with my Swytch 28 " 50 miler throttle only. I am now over 1500 miles and still going strong. My 14 mile commute is great! I recharge after each leg. I have only had to spray the contacts (using MAP sensor cleaner) when I noticed engagement of the motor when stopped. I temporarily fixed this by whapping the right side of battery with my hand. Yesterday I rode 18.5 miles out (59 min) and back (69 min) to donate platelets. I charged the battery while donating (about 2 hours). The battery gave out less than 2 miles short.
Swytch Bike 5 star review on 2nd September 2019
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Posted 6 years ago
I bought the Swytch Brompton kit to extend the range of my Brompton bike, which I mostly use when flying a helicopter. When I land somewhere out of the airport, I use the bike to get to nearest town to get decent lunch and return soon enough to wait for my passengers to return. With Swytch kit I can head out 10+ miles without the fear of returning late or exhausted. Swytch kit turned my Brompton to a very meaningful extension mean of transport on my helicopter trips. It is also lightweight enough not to compromise the payload of the helicopter itself. I know that this is quite special case but both Brompton and Swytch are quite special products so it goes well together with special use cases. I would recommend this combination to any pilot who needs to solve his transportation needs out of home airport.
Swytch Bike 5 star review on 2nd September 2019
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Posted 6 years ago
I ride an Electra beach cruiser and have a huge hill as part of my commute. I didn't want to have to change my bike but pushing it up the hill every day was getting annoying. Then along came Swytch! The motor is powerful enough to get me up the hill, and the battery bag is subtle enough that it just looks like a regular bag on the handlebars. Nothing is taken away from the style of the bike, and nobody realises that it is an e-bike until I breeze past them on the hill!
Swytch Bike 4 star review on 2nd September 2019
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Posted 6 years ago
As a part time Deliveroo rider, I've put this thing through the mill and it has never let me down. It's helped my girlfriend enjoy cycling more and given her more confidence on the road.
Swytch Bike 5 star review on 2nd September 2019
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Posted 6 years ago
The kit is great and was easy to install. I have had a few issues along the way but the guys from Switch have been a great support.
Swytch Bike 5 star review on 2nd September 2019 Swytch Bike 5 star review on 2nd September 2019
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Posted 6 years ago
Very very good!
Swytch Bike 5 star review on 1st September 2019
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Posted 6 years ago
Hi Lenny, The email came up with the same format as an answer to a request for support, with a list of links and solutions to problems. No problem...here is our review for the Swytch super backer status! Swytch 700c 50 mile kit We have had our Marin San Rafael hybrid bikes for about six years at our house in France. However, due to the pretty difficult hills around there, we had hardly used them. The conversion kit appeared to provide a really good solution, to using existing good bikes, with little wear and tear, without going down the ‘another new bike’ scenario! We had read a few reviews and seen some information on the net regarding the kits...but in the end we took a chance when we bought the two conversion kits. However, we have not been disappointed in any way at all! Great things 1. The kits arrived post free to our house in France. 2. Customer service re. a change of delivery address was good. 3. We took our time fitting the kits, and in all it took about 1.5 hours for both bikes. I had seen some reviews that suggested using sugru as an adhesive for the sensor, and had bought some in anticipation. That was a good thing, as it was needed for our conversion. The adhesive has been excellent. Adapting the sensor was easy. The whole conversion was without problems. 4. The power is easily adjusted, and in conjunction with gear changes, optimises the power available. 5. When we did have a minor problem, we had good support, and the issue was resolved very quickly. 6. We have cycled quite a bit since converting our bikes, and the power is delivered efficiently when you need it. This has included category 4 climbs. 7. The bikes don’t look like they are running on electric power! 8. The overall weight of the bike is considerably less than a pure electric bike. 9. Easy to fit. 10. Magic carpet experience. We would recommend it to anyone who wants Ann exsisting bike electrified
Swytch Bike 5 star review on 1st September 2019
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Posted 6 years ago
Hi Lenny, The email came up with the same format as an answer to a request for support, with a list of links and solutions to problems. No problem...here is our review for the Swytch super backer status! Swytch 700c 50 mile kit We have had our Marin San Rafael hybrid bikes for about six years at our house in France. However, due to the pretty difficult hills around there, we had hardly used them. The conversion kit appeared to provide a really good solution, to using existing good bikes, with little wear and tear, without going down the ‘another new bike’ scenario! We had read a few reviews and seen some information on the net regarding the kits...but in the end we took a chance when we bought the two conversion kits. However, we have not been disappointed in any way at all! Great things 1. The kits arrived post free to our house in France. 2. Customer service re. a change of delivery address was good. 3. We took our time fitting the kits, and in all it took about 1.5 hours for both bikes. I had seen some reviews that suggested using sugru as an adhesive for the sensor, and had bought some in anticipation. That was a good thing, as it was needed for our conversion. The adhesive has been excellent. Adapting the sensor was easy. The whole conversion was without problems. 4. The power is easily adjusted, and in conjunction with gear changes, optimises the power available. 5. When we did have a minor problem, we had good support, and the issue was resolved very quickly. 6. We have cycled quite a bit since converting our bikes, and the power is delivered efficiently when you need it. This has included category 4 climbs. 7. The bikes don’t look like they are running on electric power! 8. The overall weight of the bike is considerably less than a pure electric bike. 9. Easy to fit. 10. Magic carpet experience. We would recommend it to anyone who wants Ann exsisting bike electrified 😀 Peter Norton And Julie Roberts
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Posted 6 years ago
Thanks Peter - the bike looks awesome and we're glad we resolved the original issues for you!
Posted 6 years ago
Having a Swytch bike kit allows bikers of different ability levels to enjoy riding together at a comfortable speed for both. Well made and designed.
Swytch Bike 5 star review on 1st September 2019
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Posted 6 years ago
Helps you get further.
Swytch Bike 5 star review on 1st September 2019
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Posted 6 years ago
Y'know, there was a time when my Brompton spent most of its life sitting by the door looking miserable and gathering dust. Then I Swytch'd it on... It now forms a crucial part of my daily journey to work. It's only ten miles a day, there and back again, with a fifteen mile public transport link in the middle each way, but it's quicker, more reliable and more fun than either the local bus service or a car share. The Swytch kit was easy to fit. It arrived at three in the afternoon and I had it running just after four (and that included ten minutes looking for a nut to replace one I'd lost then, as often happens, subsequently found once I'd located a replacement!) It runs well. I've only done a couple of hundred miles or so on it so far but I'm quite impressed. It irons out the hills and those are something we have in plentiful supply in Scotland. The close gearing on my Brompton means I still have to do some leg work to extract every last bit of assistance out of the controller but I can happily coast uphill at 12mph rather than being out of the saddle and mashing the pedals. It seems to cope well with wet weather, another thing I can guarantee subjecting it to...still to find out how the power pack likes the cold! Gripes? Just a couple. I bought the inline brake cutout switches but didn't fit them. I don't think they're necessary, although I might see if I can use them to add brake light functionality to my rear light. The strap on the battery pack is too short to use over the shoulder. The light on the controller/battery pack is not particularly effective and it might have been better to have some functionality on the pack such as a Go-pro/Garmin/etc mount given that it takes up so much valuable handlebar space. I'm really glad I made the Swytch and I'm already thinking about Swytching another bike so I can make my full commute on two wheels...
Swytch Bike 5 star review on 31st August 2019
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Posted 6 years ago
Wow, this kit has everything you need to convert a regular pedal bike, in my case a 26" wheel mountain bike, into smooth, powerful workout/commuting machine! It's very well thought out and was very easy to assemble, assuming you have experience taking wheels off, adjusting brakes, etc. What I really appreciate is I can remove the battery and swap the front wheel out in less than 5 mins and have my lightweight mountain bike back whenever I chose to. The workout potential of this bike is huge, with my kit installed I can power this bike on road at speeds of 25 mph and cover vast distances simultaneously, it's very inspiring. I can't wait to try out the new lighter battery, the original one is a little heavy, but still a great performer. -thanks, SwytchBike, Mark Gilbert, FL, USA.
Swytch Bike 5 star review on 31st August 2019
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Posted 6 years ago
The Swytch Bike Kit is Fantastic, Hooked it up in no time. I was riding the same day. The power is Awesome. and the ease of operating is Amazing. Thanks Swytch Annette
Swytch Bike 5 star review on 31st August 2019
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Posted 6 years ago
Great E Bike
Swytch Bike 5 star review on 31st August 2019
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Posted 6 years ago
I love my Swytch Brompton kit. I use it in a Decathlon BTwin folding bike and works perfectly. It's very helpful because I have a lot of climbs and with Swytch is easier to make them. Batery pack is a little heavy but with new kit that problem will be solve.
Swytch Bike 4 star review on 31st August 2019
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Posted 6 years ago
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Swytch Bike 5 star review on 31st August 2019
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Posted 6 years ago
i have the 50 mile swytch kit fitted to a vodoo marasa the fitting took a couple of hours, only because i took my time to fit it properly, it is an excellent bit of kit and pulls my weight up big hills no problem. swytchbike as a company has come on leaps and bounds since i ordered the kit there were a few teething problems as with any start-up company but i would highly recommend them
Swytch Bike 5 star review on 31st August 2019
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Posted 6 years ago
Since converting my folding Dahon bike with the Swytch kit I’ve found myself going further and choosing to ride more often; in the last I’d find that I might choose to take the bus over cycling when my destination was a certain distance - that radius has expanded a lot now. Once the new smaller control/battery units comes in I’m sure I’ll be choosing to cycle even more (as I’ll have more spare rucksack space for shopping etc). Their support is first rate and I LOVE show easy to use it is - everyone that’s tried it has felt the same.
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Posted 6 years ago
A very professional but approachable company and customer service. All my interactions have been both positive and productive. Would definitely recommend Swytch as both a company and a product.
Swytch Bike 5 star review on 31st August 2019
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Posted 6 years ago
I'm so glad Swytch is bringing out a much improve and extended milage battery pack.Now I can cover my 20 miles round trip to work every day much faster. At work I park my bike outside the building, remove the battery pack and store it on top of my locker. At home I park my bike in the back garden take off the battery pack and charge for next days use. Its as simple as that every day.
Swytch Bike 5 star review on 30th August 2019
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Posted 6 years ago
Swytch Bike is rated 4.1 based on 1,667 reviews