Swytch Bike Reviews

4.1 Rating 1,659 Reviews

86 %

of reviewers recommend Swytch Bike

4.1

Based on 1,659 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Swytch Bike deliver? How long does Swytch Bike take to deliver? Does Swytch Bike deliver on time? How is accuracy and good condition of items delivered by Swytch Bike?

Returns

How is Swytch Bike returns process?

Customer Service

How can I contact Swytch Bike? How quickly does Swytch Bike resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Swytch Bike.

Visit Website

How do I contact Swytch Bike?

Helpful Report

(1 month ago)

You can contact Swytch Bike by Live Chat, Telephone and Email.

Helpful Report

(1 month ago)

89.36%

Industry Average

“ Customer service was great at first but every time i opened another ticket they kept closing it with helping. ”

- Anonymous

“ Great kit, easy to fit but customer service on line was not great, so would advise a help line for customer service would be the way to go, or improve the online process. Wanted a price for a black wheel and could not get a straight answer. Order was delayed twice, not ideal. ”

- Anonymous

“ The customer service was usually very good, especially with us being thousands of miles apart! Swytch did end up replacing the power unit after having me try several different things. ”

- David

Swytch Bike Reviews

Customer Service - Good