Swytch Bike Reviews

4.1 Rating 1,659 Reviews

86 %

of reviewers recommend Swytch Bike

4.1

Based on 1,659 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Delivery

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Customer Service

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How quickly does Swytch Bike resolve customer queries?

Helpful Report

(1 month ago)

Greater than 40% of reviewers feedback is Swytch Bike takes over a week to resolve customer queries.

Helpful Report

(1 month ago)

89.36%

Industry Average

“ Good and instant support, no problems with communication and service. ”

- Christian

“ Overall, a good product, priced about right but Swytch Bike MUST improve customer service after order and improve communication with the customer. ”

- Keith Roberts

“ A good price, Customer Service needs improving, they don't always answer the question you've asked. ”

- Lin Gavins

Swytch Bike Reviews

Customer Service - Good