Swytch Bike Reviews

Name: Swytch Bike
Rating: 4.11

4.1 Rating 1,659 Reviews

86 %

of reviewers recommend Swytch Bike

4.1

Based on 1,659 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Swytch Bike 5 star review on 29th April 2025

Ruedi Kühne, Sevelen, Switzerland

699

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having a Swytch bike kit allows bikers of different ability levels to enjoy riding together at a comfortable speed for both. Well made and designed.”

Swytch Bike 5 star review on 1st September 2019

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Posted 6 years ago

“Great E Bike”

Swytch Bike 5 star review on 31st August 2019

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Posted 6 years ago

“i have the 50 mile swytch kit fitted to a vodoo marasa the fitting took a couple of hours, only because i took my time to fit it properly, it is an excellent bit of kit and pulls my weight up big hills no problem. swytchbike as a company has come on leaps and bounds since i ordered the kit there were a few teething problems as with any start-up company but i would highly recommend them”

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Posted 6 years ago

“Since converting my folding Dahon bike with the Swytch kit I’ve found myself going further and choosing to ride more often; in the last I’d find that I might choose to take the bus over cycling when my destination was a certain distance - that radius has expanded a lot now. Once the new smaller control/battery units comes in I’m sure I’ll be choosing to cycle even more (as I’ll have more spare rucksack space for shopping etc). Their support is first rate and I LOVE show easy to use it is - everyone that’s tried it has felt the same.”

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Posted 6 years ago

“A very professional but approachable company and customer service. All my interactions have been both positive and productive. Would definitely recommend Swytch as both a company and a product.”

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Posted 6 years ago

“I'm so glad Swytch is bringing out a much improve and extended milage battery pack.Now I can cover my 20 miles round trip to work every day much faster. At work I park my bike outside the building, remove the battery pack and store it on top of my locker. At home I park my bike in the back garden take off the battery pack and charge for next days use. Its as simple as that every day.”

Swytch Bike 5 star review on 30th August 2019

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Posted 6 years ago

“I first heard about the Swytch start-up in 2017 and finally decided to take the risk on Indigogo in January 2018, then just over a year later my “50 mile” kit arrived. I have to confess that several missed promised delivery dates gave me some doubts. But the wait was worthwhile, this is brilliant. I fitted the kit to my steel-framed touring bike (Edward Warner, Reynolds 531 frame for those who love details). I had bought this bike second hand in the early 80s, when I was a student in London, but had not been using it much recently. Fitting the Swytch kit did need a little bit of work, but not much. The Swytch 700C wheel is a tiny bit smaller than the ‘vintage’ 27 ¼ it replaced, fortunately the brakes had enough adjustment to allow for this, and a new tyre and tube was needed. The quick release forks had to be filed to get the wheel to fit, I had to swap the torque washer on the lead side, and put a spacer in for the pedal sensor, all very easy once I had decided it was possible. It all fits and works. I was very pleased with my first test ride, despite the cold wind. No need to get off and push up hills. I was a bit disappointed at how slow 15mph is when the assistance cuts out (but I have since found that this is easy to override). I had drop handlebars and the extra weight of the battery pack made it feel a bit top-heavy and unstable. I put flat bars on and this cured things (or I got used to it). First longer ride was 14 miles each way, a 407 ft rise and 719 ft drop (and of course the other way round on the way back) there was still juice left but the meter suggested not much. I have not tried a longer run, I’m sure I’d get further on flatter land. The bike has been great, I use it to get into the nearby town and out into the local countryside for the sheer pleasure. The kit only let me down once, at the bottom of a long hill when it switched off and wouldn’t go back on. I did have the Hall by-pass lead with me, but had forgotten that this was what could happen. After I fitted the lead it works perfectly again, although I wonder if it is as smooth and if the range might be cut. I would suggest fitting it in the first place, as I'm not holding my breath for the firmware update. Anyway I now have a superb ebike that has transformed my well-loved old bike, and it has cost a great deal less than buying new (and I probably would never have done that). I live about 2 miles from a town, and I use the bike now instead of being lazy and driving. The long hill on the way back is now easily conquered. I am very pleased with it and highly recommend the Swytch kit, especially if you want to keep a bike you have. Well done Swytch!”

Swytch Bike 5 star review on 28th August 2019

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Posted 6 years ago

“Service and support from Swytch Bike are second to none. Other service and product providers could learn a lot from the attention given to ensuring satisfactory functioning of the kit.”

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Posted 6 years ago

“I ordered my Swytch kit as one of the original Indiegogo backers and it was fascinating to watch the company overcome some of the hurdles to get the project - about which they were obviously passionate - off the ground. It was worth the wait!”

Swytch Bike 5 star review on 23rd August 2019

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Posted 6 years ago

“Well worth waiting for my Swytch Bike Kit, very clear instruction manual & videos,I got so much pleasure in installing my kit,I’m 68 year of age ,it was so much fun and still is riding my bike with help from the electric motor ,it’s definitely going to prolong my cycle rides until I’m at least 90 ,looking forward to taking my Switch bike up to Scotland to do some rides I went on 25 years ago.”

Swytch Bike 5 star review on 22nd August 2019

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Posted 6 years ago

“My experience with Swytch has been positive. Communication has been good. The Facebook pages have been helpful.”

Swytch Bike 5 star review on 24th July 2019

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Posted 6 years ago

“The kits arrived, on time to our French address. They were very easy to fit to our vintage Marin San Rafael bikes. Just a small adjustment was made to the pedal sensor, and attached using sugary glue. Then the test...they performed brilliantly in the Millevache region of France, with steep climbs. We are so pleased with the kits. They are absolutely brilliant. When the power kicks in, it feels as if someone is pushing you from behind. We would recommend without hesitation the conversion!”

Swytch Bike 5 star review on 19th July 2019

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Posted 6 years ago

“Converted two Bromptons so we can use the bikes on hills etc. Amazing for both mine and my partners, changed our rides into a fun pleasure day out. The team at Swytch are also very helpfull for assistance if required.”

Swytch Bike 5 star review on 18th July 2019

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Posted 6 years ago

“It works We wanted a kit that was simple to install and did not add too much permanent weight to the bike, to make it easier to transport it in the car, and we did not want to spend a ton of money. We installed it in a hybrid Btwin 900 from decathlon very easily, without having to file the forks. The only issue was the hydraulic brake sensor, which we had to attach to the front of the brakes where there wasn´t a nicely flat surface. We solved that with some glue and sugru, and it took some adjustment to get it in the right position (basically the magnet has to touch the sensor when not braking). After that the kit worked really well. We have the 50 mile battery and we can get at least 60 km on hilly terrain and middle assistance. My wife can keep up on long excursions or go shopping on our hilly town without too much effort. The settings are very customizable and the thumb throttle is really convenient when starting from a ramp. We have also been out in heavy rain with no issue, as well as in forest roads. In our 31.8 handlebar the arms of the bracket don´t touch when closed. We tightened it too much and it broke. Swytch sent us a new one for free. Also we had a very long upright stem and the weight of the battery made the bike twitchy, but we changed that to a horizontal 70 mm stem and it is much nicer. When we decided to change the bottom bracket from square tapered to SRAM GXP we had to file the PAS sensor. I got it wrong the first time and they sent us a new one for free. I am very happy with the customer service.”

Swytch Bike 5 star review on 13th July 2019

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Posted 6 years ago

“Excellent alternative for the people who already have a Brompton or want to buy a second hand one and can't afford to buy the new e-Brompton. The best part ? You can switch back to a classic Brompton at anytime.”

Swytch Bike 5 star review on 1st July 2019

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Posted 6 years ago

“Love, love, love it! At 75, I can go farther and feel better at the end of the ride thanks to the assist of my Swytch. Here is my lady's 7 speed cruiser on the Eastern Trail overpass over the Maine Turnpike near Kennebunk, Maine. What a beauty!”

Swytch Bike 5 star review on 29th June 2019

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Posted 6 years ago

“My cycle commute has been reduced by 20 minutes as a result of my Swytch bike. I have a 25 mile road journey to work which I am undertaking twice a week. Swytch nulifies the hills and keeps me motoring along at a constant pace, to the extent I arrive at my office feeling great, not knackered! I should also add that I have had excellent customer service from Swytch via their on line chat and e mail support. Thank you Swytch - I wish you the best of luck with a great idea and a product.”

Swytch Bike 5 star review on 6th June 2019

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Posted 6 years ago

“very pleased with its performance ..much better than i had hoped it would be...thought i would find the 250w underpowered but no such thing...quick n easy to assemble ..so all in all satisfied...regards bill wood”

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Posted 6 years ago

“Excellent! Works as advertised. The "silent" hub motor isn't completely silent though, at least not on full power. Not a real issue though. Highly recommended!”

Swytch Bike 5 star review on 19th May 2019

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Posted 6 years ago

“Easy to install. Instructions from YouTube are very helpful. The LCD controller could be much improved, especially the time/distance fonts.”

Swytch Bike 5 star review on 11th May 2019

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Posted 6 years ago

Swytch Bike is rated 4.1 based on 1,659 reviews