Travis Perkins Plc Reviews

Name: Travis Perkins Plc
Rating: 2.57

2.6 Rating 114 Reviews

39 %

of reviewers recommend Travis Perkins Plc

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Metrics

2.6

Based on 114 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Travis Perkins Plc 1 star review on 5th March 2022

Anonymous

Travis Perkins Plc 1 star review on 21st February 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placed an order with them - was given an estimated delivery date .. On their communication it clearly stated they would be in contact - They were not in contact And that this contact would be to arrange the time and date of the delivery - They simply changed the delivery date to a day when no one was going to be in - and as mentioned were not in contact leaving us to contact them ad find all this out.. Amateur hour .. suggested they would leave all the items out on the road .. brilliant - not going to be in any ones way or liable to be taken there At the moment seems likely the order will need cancelling - its not that the date changed it the lack of basics, like contacting people and agreeing a different date .. not just deciding on a different date for themselves”

Helpful Report

Posted 5 years ago

“Everything, could not spell anything with the new click an collect system. Takes ages for them to be your item, builders want to go in look what they want then buy not type it into a iPad then they get it for you, was waiting 30 mins in the stains Tp because of this new set up. It’s not tool station or screw fix it’s for proper builders not diy! Not happy with it new set up”

Helpful Report

Posted 6 years ago

“Very rude delivery driver, delivered on kerb but would not deliver to drive 2 ft away no response to ringing branch, contacting via Facebook or twitter ... just don’t bother with them absolutely rubbish and rude”

Helpful Report

Posted 6 years ago

Travis Perkins Plc is rated 2.6 based on 114 reviews