White Stuff Reviews

Name: White Stuff
Rating: 4.25

4.3 Rating 119 Reviews

82 %

of reviewers recommend White Stuff

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4.3

Based on 119 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Email, Live Chat

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White Stuff 1 star review on 25th April 2022

Satish Pakki

White Stuff 1 star review on 20th March 2022

Kevin Errington

White Stuff 5 star review on 14th March 2022

Thereasa O'Keeffe

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff member today was very chatty and welcoming..not always so!! Looking forward to wearing fairisle ballet slippers and pink velvet scarf.”

Helpful Report

Posted 1 year ago

“Went to my local store in Bromley and purchased a dress .Staff were very friendly in there The dress I brought was the Kara eco Vero jersey dress in grey/ multi .I am between a size 10 and 12 so brought a 10 and it had plenty of room to allow for when my stomach swells .It's very comfortable and I love the side pockets .”

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Posted 2 years ago

“I bought the denim jumpsuit with the frill on top of sleeves. It’s absolutely gorgeous on! So I bought two lol x”

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Posted 2 years ago

“I was a little bit concerned after I red the reviews but all sorted. I made on order wich has been dellayed because it was out off stock but in one week they send it. Customer service great they answered in 24 hours. Only thing it would be nice if you are out of stock, you should emailthe customers that you try to send the goods in 3 weeks. The dresses very nice. Love them ♡”

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Posted 2 years ago

“I should like to commend Juliet, a retail assistant at your Buxton store. She is invariably helpful and friendly and her experience means she is both knowledgeable and efficient.”

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Posted 2 years ago

“I've just received my Cara stripe cashmere jumper size 12 Its Beautiful really soft & fits a treat. I'd give it 5 stars Thank you.”

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Posted 3 years ago

“I am delighted with the two purchases I have made of dresses from White Stuff. I chose the Stripe Jersey Dress in rich navy and the Sea Lily Jersey dress in tomato red. They both have a flattering scooped neckline, short sleeves and handy pockets. I have never bought online before and took a chance, based on some of the positive reviews I read. The sizing was accurate. Customers had said the dresses come out big so I chose the small size and it was just right. I am a size 14 and 5' 2" and the length was perfect for me. The dress is not fitted but nevertheless flatters the figure. No zips or fastenings - it just pops over the head, making it very easy to wear. The online ordering process was straightforward and both dresses arrived very quickly. Delivery is free so that was another plus. What's more, I was pleased to be kept informed of the delivery all the steps of the way. I should point out I bought only one dress at first. Finding I was happy with it I then bought the same dress in another colour. I will certainly buy from White Stuff again. Thank you!”

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Posted 3 years ago

“Very different styles from similar stores. Try to buy in sales - then it’s really good value!”

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Posted 4 years ago

“I am very pleased with my visit to Totnes Shop today. I couldn't find the type of top I had in mind but the assistant, name Ish, was extremely helpful and bought several options (which I probably would not have picked out myself) to the changing room and I bought three of them. Thank you, Ish, for your help today.”

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Posted 4 years ago

“Your sales team LEVI in the Exeter store was kind and attended as l was in a hurry , there was a lady also very helpful I am afraid I didn’t get her name . So congratulations to your Exeter store .”

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Posted 4 years ago

“Very easy to use website - good delivery options and returns policy.”

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Posted 4 years ago

“Following a trip to the White Stuff Outlet Store at Clarks village where I saw a lovely dress but alas not in my size, I visited the Exeter store looking for this purple dress. I had previously looked on the website but couldn't find it. A helpful staff member thought about it for a moment and said if you bare with me I think I know which dress it is, so went out of her way and found it online in the sale items which was from last summer. They had the dress in my size too, I was elated. A few days later when I received an email to inform me it was awaiting collection. The staff member was so good I was really impressed and have now been into the store and purchased more items. This Exeter Store should be an example to more stores as to what good customer service should be like. Congratulations.”

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Posted 4 years ago

“Swift efficient service no problems ordering or returning goods if needed”

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Posted 5 years ago

“Delivery quick & love the items have recently purchased.”

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Posted 5 years ago

“Delivered my order correctly and swiftly”

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Posted 5 years ago

“Very welcoming ,they were lovely with our puppy !! Helpful but not pushy,we are very inclined to go out of our way to shop there”

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Posted 5 years ago

“good service”

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Posted 5 years ago

“Very quick to process order and very friendly customer service.”

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Posted 5 years ago

“Spoke to customer service re an item purchased in sale two months I hadn’t worn it and on closer inspection today found a pull and pen mark. They didn’t hesitate in sending out a form to return the item as faulty. Excellent customer service as always.”

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Posted 5 years ago

“The customer service in this shop is brilliant. The ladies could have not been more helpful (Taunton). We had our little 9month old and the ladies kept him entertained whilst mommy shopped. I also found an item in the sale which wasn't my size & they were so accomodating attempting to find another and even got it delivered to my address, which arrived the very next day. Thank you White Stuff you really choose the right staff!”

Helpful Report

Posted 5 years ago

White Stuff is rated 4.3 based on 119 reviews