Willow & Hall Reviews

Name: Willow & Hall
Rating: 4.69

4.7 Rating 2,696 Reviews

94 %

of reviewers recommend Willow & Hall

Company Reviews

Questions

Metrics

4.7

Based on 2,696 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	Greater than 53%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

89393800

Email:

sarah.massouh@willowandhall.co.uk

Location:

Regal House, 70 London Road, Twickenham
TW1 3QS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely quality headboard. Great service and communication throughout except when the delivery men took the headboard upstairs with very muddy shoes!! They should arrive in properties with the expectation to remove footwear (without having to be prompted) or wear bags on feet.”

Helpful Report

Posted 5 years ago

“The sofa bed was easy to order allowing extras as required.Delivered within the promised time. Lovely quality, comfortable sleep. Didn't feel that this was overpriced plus there was an option for interest free which was very flexible. Couldn't be happier. Thank you.”

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Posted 5 years ago

“Excellent service and very helpful staff. Everything was delivered and assembled on time and quality wonderful.”

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Posted 5 years ago

“Lovely sofa. Delivered right on time.”

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Posted 5 years ago

“Very helpful reception in the showroom, easy ordering and delivery prompt and organised, setting up the sofa bed and removing all packaging. So delighted with my new sofa!!”

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Posted 5 years ago

“Great service, nice price and a lovely sofabed at the end of it all, what more could you want?”

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Posted 5 years ago

“From sales to delivery to the quality of the sofa bed we have been delighted.”

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Posted 5 years ago

“Excellent experience all round from placing the order to delivery. My elderly parents have slept on the bed for a week and woke up every morning!”

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Posted 5 years ago

“Excellent personal attention in the showroom. Clear information on website regarding dimensions. Straightforward ordering, delivery and removal of old furniture. Very happy with new sofas.”

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Posted 5 years ago

“Arrived on time and as expected.”

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Posted 5 years ago

“Very happy with our sofa bed, and the people who delivered it were really lovely people.”

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Posted 5 years ago

“Bought Appley sofa bed online. Excellent quality, customer service and so comfortable as a sofa and bed. Recommend getting swatches first.”

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Posted 5 years ago

“Brilliant being able to select fabric samples that arrive the next day beautifully put together in a little presentation pack. Equally simple to place your order.”

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Posted 5 years ago

“Fast delivery of swatches, phone calls to confirm choices and measurements when ordered online. Great delivery service and a very well made end product.”

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Posted 5 years ago

“Sample pack very quickly dispatched, good communication via email with Willow and Hall, samples lovely.”

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Posted 5 years ago

“Good size and quality samples. Very pleased.”

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Posted 5 years ago

“Excellent. Thank you.”

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Posted 5 years ago

“Great samples sent very quickly”

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Posted 5 years ago

“Lovely fabrics and quick delivery ????”

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Posted 5 years ago

“Brillient samples, just what i needed x”

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Posted 5 years ago

Willow & Hall is rated 4.7 based on 2,696 reviews