Willow & Hall Reviews

Name: Willow & Hall
Rating: 4.69

4.7 Rating 2,696 Reviews

94 %

of reviewers recommend Willow & Hall

Company Reviews

Questions

Metrics

4.7

Based on 2,696 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	Greater than 53%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

89393800

Email:

sarah.massouh@willowandhall.co.uk

Location:

Regal House, 70 London Road, Twickenham
TW1 3QS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received the samples very quickly and ordered the sofa soon after .”

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Posted 5 years ago

“Excellent service Samples suplied promptly which enabled me to pick the correct colour to match with my room”

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Posted 5 years ago

“Lovely samples, well packaged. Thank you”

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Posted 5 years ago

“Really lovely sample pack- resulted in us buying a sofa and sofabed! They are amazing quality -would definitely recommend.”

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Posted 5 years ago

“Good selection of fabrics available to chose from, which I selected from. Arrived very quickly in an extremely neat presentation box. My excellent quality fabric samples were followed up by an email asking how the member of staff could help, (how often does that happen) I didnít follow it up. Why not sure???? maybe because I was just looking for a bedroom chair.”

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Posted 5 years ago

“I love the fact that they put a teabag in there. A simple gesture but so lovely. The samples are good quality and a perfect size to give you the best idea of the material you're looking for. 5 * all day, everyday. Leaflets inside are handy too and the box is perfect to keep the material at its best whilst being delivered. Fast delivery too so you're not waiting forever.”

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Posted 5 years ago

“They are beautiful samples, thanks.”

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Posted 5 years ago

“Great choices, excellent.”

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Posted 5 years ago

“Couldnít believe how quickly I received these samples, great product. Hoping to visit the showroom very soon.”

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Posted 5 years ago

“Quick delivery and lovely samples of fabric”

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Posted 5 years ago

“Fantastic customer service”

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Posted 5 years ago

“Brilliant samples and prompt”

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Posted 5 years ago

“Beautiful fabrics”

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Posted 5 years ago

“Received the sample pack very quickly and were impressed enough to make a visit to the showroom. Super range of sofas and had a quote on the sofa and the fabric of our choice. We were promised an email with the written quote but unfortunately this never arrived.”

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Posted 5 years ago

“A really easy online shopping experience backed up with fabric swatches which arrived very promptly and friendly customer service. All in all we are very pleased with the suite.”

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Posted 5 years ago

“The samples pack was of excellent quality and arrived within days of request.”

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Posted 5 years ago

“Excellent service, excellent product. Thank you.”

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Posted 5 years ago

“Great product and service”

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Posted 5 years ago

“The sample pack was good. I want to order a new Sofa Bed from your company. Trouble is getting it through the front door. I is about a centimetre too small. Wonderful if you can help. Ted phillips.”

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Posted 5 years ago

“Very surprised to see all the samples I had requested had arrived within a couple of days. Beautifully presented and good quality. Very good first impressions of the company.”

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Posted 5 years ago

Willow & Hall is rated 4.7 based on 2,696 reviews