Wish Reviews

1.2 Rating 3,671 Reviews

5 %

of reviewers recommend Wish

Company Reviews

Questions

Metrics

1.2

Based on 3,671 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Wish deliver? How long does Wish take to deliver? Does Wish deliver on time? How is accuracy and good condition of items delivered by Wish?

Returns

How is Wish returns process?

Customer Service

How can I contact Wish? How quickly does Wish resolve customer queries?

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How does Wish deliver?

Helpful Report

(4 years ago)

Wish delivers items by Postal Service.

Helpful Report

(4 years ago)

70.54%

Industry Average

“ He said only buy there (at half the normal price or lower), - IF you prepared to wait about 3 months for delivery. ”

- Talbot

“ Hardly ever had a problem. I've gotten a lot of great deals on items for my home - kitchen glass containers, bedside organizers, earrings for my wife. The delivery times are long (3-4 weeks) but sometimes the items come early. If the quality is not up to the mark (which happened in very few cases), I was given a refund by the cs team. Would recommend to anyone looking to find good deals. ”

- Adam

“ I was charged for 2 items totalling £80/45p but I then received an Email saying these items were not available at the price advertised I could have a refund or credit I chose the refund direct to my bank account ,unfortunately this still has not happened , but I have been charged again for one item £48 , I ordered at least 10 items but have not received any of them !!! Plus I am about £200 out of pocket !!! What is happening , I for one will not be using Wish in the future ,I would not recommend them to anyone looking for reliability of prompt service or delivery David I Halls ”

- David I Halls

Wish Reviews

Delivery - Fast