Wish Reviews

1.2 Rating 3,671 Reviews

5 %

of reviewers recommend Wish

Company Reviews

Questions

Metrics

1.2

Based on 3,671 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Wish deliver? How long does Wish take to deliver? Does Wish deliver on time? How is accuracy and good condition of items delivered by Wish?

Returns

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Customer Service

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How do I contact Wish?

8 Helpful Report

(4 years ago)

You can contact Wish by Live Chat, Email and Telephone.

8 Helpful Report

(4 years ago)

64.27%

Industry Average

“ I have bought a good bit of stuff from Wish, but recently they really have been failing in their efficiency, now I'm not sure if its the vendors or the Wish platform itself, but since the pandemic ensued the service has seriously deteriorated. ”

- chris

“ Not happy. Way too long to receive items. Terrible customer service. No way to ask a question. Merchandise is mostly ok that’s why a 3. I don’t plan to order again ”

- Anonymous

“ This is the WORST COMPANY !!!!!! I ordered Items two months ago and was told they would be in 4-7 and they were not. Every time I inquire about my orders arrival date they change it to another week and you cant get a customer service rep. to cancel and ask for a refund. BUT.... I get endless adds from them on my phone wanting me to spend more!!!!! SEND ME WHAT I'VE ALREADY PAID FOR FIRST OR REFUND MY MONEY! BUYER BE WARE!!!!!! ”

- Chris

Wish Reviews

Customer Service - Average