Woolworths SA Reviews

1.5 Rating 600 Reviews

11 %

of reviewers recommend Woolworths SA

Company Reviews

Questions

Metrics

1.5

Based on 600 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

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Customer Service

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How does Woolworths SA deliver?

Helpful Report

(3 days ago)

Woolworths SA delivers items by Courier and Own Driver.

Helpful Report

(3 days ago)

58.56%

Industry Average

“ Woolies dash should be discontinued, they are completely useless. Once again a message to inform me my delivery was going to be 1:30 mins late. Why call it Woolies dash when it’s never dash?? ”

- Anonymous

“ Hell, Sixty60 even let's you reschedule your delivery time in-app. ”

- Lauren

“ Not impressed with Woolworths online. I placed and order and accidentally chose the wrong address for delivery. However I called immediately and gave the right address. They STILL deliver to the wrong address. Every time I follow up they tell me 24-48 working hours. So that's 24-48 working hours on top of 24-48 working hours. ”

- Lesego

Woolworths SA Reviews

Delivery - Average