Woolworths SA Reviews

1.5 Rating 357 Reviews

11 %

of reviewers recommend Woolworths SA

Company Reviews

Questions

Metrics

1.5

Based on 357 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 39%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

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How does Woolworths SA deliver?

Helpful Report

(2 days ago)

Woolworths SA delivers items by Courier and Own Driver.

Helpful Report

(2 days ago)

58.75%

Industry Average

“ Woolworths dash drivers wont bring parcels up to your door. You can leave special delivery instruction saying that they should come up to the door and leave the parcels there, but instead they call and argue with you. ”

- Sam

“ Online shopping with woolworths is terrible. I order by them and pay the item. Still waiting 2 weeks later when put a inquiery. They said there were many attemps to deliver but no one called me for delivery... now the item is out off stock ”

- René Azevedo

“ I bought groceries worth R950 on the 25th of February 2024 using dash delivery but the driver canceled. ”

- Anonymous

Woolworths SA Reviews

Delivery - Average