Yours Clothing Reviews

2.3 Rating 245 Reviews

30 %

of reviewers recommend Yours Clothing

Company Reviews

Questions

Metrics

2.3

Based on 245 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How is Yours Clothing returns process?

Helpful Report

(1 week ago)

Greater than 82% of reviewers feedback is Yours Clothing returns process could be better.

Helpful Report

(1 week ago)

8.33%

Industry Average

“ Complete rip off on returns, so basically the customers are paying the wages of the quality control team!!!! I have emailed them and complained that this is a total rip off but same reply from the customer service team the cost from the quality control team blah blah. Never buying from them again. ”

- Rachel

“ Returns are a rip off. ”

- Irene Spinks

“ Returns are terrible to sort. I'm worried I'm not going to get my money back after reading these reviews. Shall definitely not be ordering from here again or recommending this site ”

- ""

Yours Clothing Reviews

Returns - Difficult