Yours Clothing Reviews

2.3 Rating 251 Reviews

30 %

of reviewers recommend Yours Clothing

Company Reviews

Questions

Metrics

2.3

Based on 251 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 55%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does Yours Clothing resolve customer queries?

Helpful Report

(1 month ago)

Greater than 48% of reviewers feedback is Yours Clothing takes over a week to resolve customer queries.

Helpful Report

(1 month ago)

61.11%

Industry Average

“ I ordered some last minute items for a holiday in Thailand....confident that I would be able to collect from my local store in two days time and return via Asda return service portal. The clothing was ,as usual good quality and accurate in size. ”

- Mrs Martina Bray

“ Excellent customer service, fast cheap delivery! Super happy ”

- Gemma

“ Excellent customer service, nice clothes for real people!! ”

- Ms Cameron

Yours Clothing Reviews

Customer Service - Average