ArdMoor Ltd Reviews

Name: ArdMoor Ltd
Address: The Granary, Kingston, North Berwick, East Lothian
Rating: 4.84

4.8 Rating 2,378 Reviews

96 %

of reviewers recommend ArdMoor Ltd

4.8

Based on 2,378 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01620 671 480

Email:

anthony@ardmoor.co.uk

Location:

The Granary,
Kingston,
North Berwick
East Lothian
EH39 5LT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a size to big, I contacted ardmoor shop and requested an exchange, the staff was very helpful and I received my order next day.”

Helpful Report

Posted 1 year ago

“I haven’t got my parcel yet. Your website states that your delivery service does not require a signature. The couriers have not delivered it because i have not been at home to sign for it. I specifically bought from you for this reason (as i am not at home during the daytime).”

Helpful Report

Posted 1 year ago

Hi Mr Thompson Many thanks for taking the time to leave us some feedback following your order with ArdMoor, we are sorry to hear there was confusion with the parcel being delivered. There is an option at our checkout page to give informtaion about where to leave the parcel if you are not going to be home, Royal Mail can then leave the parcel in confidence it will be safe. On the whole, parcels do not require a signature, this may sometimes dioffer for each regional delivery office. As a way of apology for the confusion, we have refunded the shipping cost for you on this occassion. If you would like to discuss further, please contact our customer services team on 01620 671 480 Kind regards Annabel ArdMoor Customer Services

Posted 1 year ago

“A good range of outdoor wear and Brands. Prices are competitive and goods easy to order. Thanks”

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Posted 1 year ago

“Excellent selection, quality and value for money. Fast efficient dispatch.”

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Posted 1 year ago

“Ordered my coat on the Wednesday and it had arrived by Saturday. Excellent service. Coat looks amazing and was a great price”

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Posted 1 year ago

“Very good service, there was going to be a delay in delivery and they kept me up today, order arrived as quoted & all good Thanks 5*”

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Posted 1 year ago

“Best service, product.”

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Posted 1 year ago

“Quick and responsive to deal with. Very happy with my jacket and service.”

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Posted 1 year ago

“Beautiful comfortable boots and easy to order thank you so much.”

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Posted 1 year ago

“I ordered my jacket from Connecticut on Wednesday and received it from GB on Friday. Can't get better service than that.”

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Posted 1 year ago

“A pleasant experience,no problems, easy to use. Recommended”

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Posted 1 year ago

“Not what I was expecting, late post, not the quality That i was expecting with ridgeline quality, so I have returned itvro you.”

Helpful Report

Posted 1 year ago

Hi Mr Barrow Many thanks for taking the time to leave us some feedback on your recent order, we are sorry to hear you have not been satisfied with your experience with ArdMoor. We have now received your return and fully refunded you for the order. Unfortunately, there was a delay with your order which we emailed to inform you about but we appreciate that it was later than expected. This is a new item in the Ridgeline range and we always gather customer feedback so we can inform the supplier to ensure they continue to provide high quality and affordable items for the customer. If you would like to discuss further at all, please contact our customer service team on 01620 671 480 and we hope to hear from you again for any future orders. Kind regards Annabel ArdMoor Customer Services

Posted 1 year ago

“Fast delivery”

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Posted 1 year ago

“Excellent service and speedy delivery. A good range of products at good prices. Recommended”

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Posted 1 year ago

“bought a pair of Aigle boots. great price and quick delivery”

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Posted 1 year ago

“Easy to order. Arrived within 3 days. Trousers fit as per instructions”

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Posted 1 year ago

“What a pleasure to deal with Ardmoor! Great products and fantastic service!”

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Posted 1 year ago

“Quick delivery, competitive pricing. Excellent!”

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Posted 1 year ago

“Great customer service. They measured jacket before I purchased. Great quality jacket. Very happy. Thank you x”

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Posted 1 year ago

“As usual delivered the clothes as ordered and they fit well. And my error in the initial order was corrected immediately. Delivery by post within a week. Good customer communication throughout well done!”

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Posted 1 year ago

ArdMoor Ltd is rated 4.8 based on 2,378 reviews