ArdMoor Ltd Reviews

Name: ArdMoor Ltd
Address: The Granary, Kingston, North Berwick, East Lothian
Rating: 4.84

4.8 Rating 2,257 Reviews

96 %

of reviewers recommend ArdMoor Ltd

4.8

Based on 2,257 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01620 671 480

Email:

anthony@ardmoor.co.uk

Location:

The Granary,
Kingston,
North Berwick
East Lothian
EH39 5LT

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant quality and great service.”

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Posted 3 weeks ago

“I have never used this company before. After reading all the reviews I decided to buy from them. Years of waterproof coats not lasting I have purchased a Deerhunter all weather coat. Tried it out yesterday on a very wet and windy day on the beach walking my dog. It kept me warm and dry. Love this coat it's soft to touch and doesn't make a rustling noise when walking. The placing the order was easy to do. The coat arrived on time. I will buy more products from them 🥰”

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Posted 3 weeks ago

“I used the exchange process which was very straightforward and easy to use and the replacement product was sent out so quickly! Very happy with my boots and the service provided, thank you”

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Posted 3 weeks ago

“Had an issue with a pair of Wellingtons, Kathryn from Ardmoor was incredible, fantastic customer service, thank you.”

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Posted 3 weeks ago

“Delivery took longer than expected but I was kept in the loop and the customer service was first rate and the shirt was great too 👍”

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Posted 3 weeks ago

“I returned this item to you for a refund,still waiting for a conclusion.would be unfair to comment at the moment”

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Posted 4 weeks ago

Dear Mr Jefferson, Thank you for your feedback regarding your return and for taking a few minutes to speak with me earlier today. We understand that waiting for a resolution can be frustrating, and we're here to help in any way we can. I can see you posted your return back at 14:17 on Monday 16th June. I have checked the tracking for your return and can see it reached us a little earlier today (Wednesday 18th June). Our warehouse team are working through our returns as I type so you should receive notification of your refund before the end of the day today. If you have any further questions or need assistance, please feel free to reach out. Kathryn Kind regards, Team ArdMoor Ltd

Posted 4 weeks ago

“Very helpful when I had an issue with an item of clothing i had purchased some months before.. Nothing that was their fault but they responded instantly after receiving my email and resolved the issue within 24 hours, most impressed with their aftercare service.”

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Posted 4 weeks ago

“Easy order process, quick delivery, and first class product”

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Posted 1 month ago

“It would be nice if all shopping on the Internet went as smoothly as this did. Thank you Ardmoor”

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Posted 1 month ago

“Great value and excellent customer service. One very content customer.”

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Posted 1 month ago

“I have always received an excellent service from ArdMoor, both in quality of clothing and times of delivery. I live in Chile, far,far away .”

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Posted 1 month ago

“Excellent service and quality products.”

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Posted 1 month ago

“After a shaky start and the product not arriving due to Royal Mail, Kathryn brought the whole experience back from the brink and organised a replacement pair to be sent out. I they arrived in the nic of time and Kathryn saved the day. Great boots too”

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Posted 1 month ago

“Exellent produts and exellent service will use again”

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Posted 1 month ago

“After a minor delay from the suppliers, not ArdMoor's fault, my shorts arrived. Thank you to Katherine for keeping me up to speed with events and her excellent customer support. I'm delighted, they are better quality than I expected and they look smarter than I anticipated, too. 😃”

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Posted 1 month ago

“A great company to do business with everything is first class well made and hard wearing nothing is too much trouble if you have a problem you get in touch with them and they sort it for you straight away. Many thanks D Coxon”

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Posted 1 month ago

“Super fast delivery, unfortunately the Deerhunter jacket I ordered was too big but so easy to do the free exchange process & again fast delivery! Really happy with the jacket now & fits lovely. Would highly recommend, thank you.”

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Posted 1 month ago

“Brilliant 👏 👏”

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Posted 1 month ago

“We recently had to return two items as the sizie ordered proved to be too small. To our great relief we found the Ardmoor Returns process to be extremely easy and effective to use. Indeed they not only confirmed arrival of the returned goods but we receievd the correct size items FOUR working days after the orginal delivery. A VERY impressive service. Well done.”

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Posted 1 month ago

“Extreemly helpful staff and a particular mention to Georgina. I had mad an error in my ordering and there was no problem sorting everythin out for me. The WoolPower socks are fantastic!”

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Posted 1 month ago

ArdMoor Ltd is rated 4.8 based on 2,257 reviews