ArdMoor Ltd Reviews

Name: ArdMoor Ltd
Address: The Granary, Kingston, North Berwick, East Lothian
Rating: 4.84

4.8 Rating 2,304 Reviews

96 %

of reviewers recommend ArdMoor Ltd

4.8

Based on 2,304 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01620 671 480

Email:

anthony@ardmoor.co.uk

Location:

The Granary,
Kingston,
North Berwick
East Lothian
EH39 5LT

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased whith item i orderd as well as very fast delivery,i will be a regular costumer from now on😀👍”

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Posted 2 months ago

“Great products, prices & lightning service and much better than your competitors, well done!”

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Posted 2 months ago

“Purchased a pair of binoculars at a great price with an excellent delivery service within 48hrs of my order. I would highly recommend this company.”

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Posted 2 months ago

“Good product good price and fast delivery”

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Posted 2 months ago

“I tried to order for a birthday, items showing as in stock and then emailed to say out of stock so to chose another item that is in stock from a list sent over. On the list was an item that was out of stock but I wasn’t informed until they changed the order meaning one of my items didn’t come until after the birthday.”

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Posted 2 months ago

Dear Reviewer, Thank you for your feedback regarding your recent order experience. We sincerely apologise for the confusion around stock availability and the delay in receiving your items. We strive to provide accurate information, and it's disappointing to hear we fell short in this instance. We appreciate your patience during this time, and we are actively reviewing our processes to prevent similar occurrences in the future. Your concerns are important to us, and we are committed to improving our service. I have emailed you directly to offer a resolution and apology for the delay with your order. If you need any further assistance or have additional comments, please feel free to reach out to us. Kind regards, Kathryn ArdMoor Customer Services

Posted 2 months ago

“Very good service and prompt delivery. Thank you”

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Posted 2 months ago

“Order arrived within 24 hours”

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Posted 2 months ago

“Prompt and efficient service. Supplying quality items.”

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Posted 2 months ago

“Excellent service from Ardmoor”

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Posted 2 months ago

“Great service and lovely product. I am very pleased with my purchase and will buy from you again.”

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Posted 2 months ago

“Brilliant quality and great service.”

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Posted 2 months ago

“I have never used this company before. After reading all the reviews I decided to buy from them. Years of waterproof coats not lasting I have purchased a Deerhunter all weather coat. Tried it out yesterday on a very wet and windy day on the beach walking my dog. It kept me warm and dry. Love this coat it's soft to touch and doesn't make a rustling noise when walking. The placing the order was easy to do. The coat arrived on time. I will buy more products from them 🥰”

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Posted 2 months ago

“I used the exchange process which was very straightforward and easy to use and the replacement product was sent out so quickly! Very happy with my boots and the service provided, thank you”

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Posted 2 months ago

“Had an issue with a pair of Wellingtons, Kathryn from Ardmoor was incredible, fantastic customer service, thank you.”

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Posted 2 months ago

“Delivery took longer than expected but I was kept in the loop and the customer service was first rate and the shirt was great too 👍”

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Posted 2 months ago

“I returned this item to you for a refund,still waiting for a conclusion.would be unfair to comment at the moment”

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Posted 2 months ago

Dear Mr Jefferson, Thank you for your feedback regarding your return and for taking a few minutes to speak with me earlier today. We understand that waiting for a resolution can be frustrating, and we're here to help in any way we can. I can see you posted your return back at 14:17 on Monday 16th June. I have checked the tracking for your return and can see it reached us a little earlier today (Wednesday 18th June). Our warehouse team are working through our returns as I type so you should receive notification of your refund before the end of the day today. If you have any further questions or need assistance, please feel free to reach out. Kathryn Kind regards, Team ArdMoor Ltd

Posted 2 months ago

“Very helpful when I had an issue with an item of clothing i had purchased some months before.. Nothing that was their fault but they responded instantly after receiving my email and resolved the issue within 24 hours, most impressed with their aftercare service.”

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Posted 2 months ago

“Easy order process, quick delivery, and first class product”

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Posted 2 months ago

“It would be nice if all shopping on the Internet went as smoothly as this did. Thank you Ardmoor”

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Posted 2 months ago

“Great value and excellent customer service. One very content customer.”

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Posted 2 months ago

ArdMoor Ltd is rated 4.8 based on 2,304 reviews