ArdMoor Ltd Reviews

Name: ArdMoor Ltd
Address: The Granary, Kingston, North Berwick, East Lothian
Rating: 4.84

4.8 Rating 2,376 Reviews

96 %

of reviewers recommend ArdMoor Ltd

4.8

Based on 2,376 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01620 671 480

Email:

anthony@ardmoor.co.uk

Location:

The Granary,
Kingston,
North Berwick
East Lothian
EH39 5LT

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I loved shopping with Ardmore online. I’d made an error with the item I ordered and their correspondence was excellent and it was sorted straight away. The product is for winter but it looks great and was a good buy in their sale. I was kept informed of the delivery date. Recommended.”

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Posted 4 months ago

“Ordered two items in Ardmoor's sale providing good value and free delivery too. Website is easy to navigate and information is clear. Products arrived well packaged and on a 24hr tracked service. Excellent service.”

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Posted 4 months ago

“Haven’t received my boots yet”

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Posted 4 months ago

Dear Richard, Thank you for your feedback, and we're sorry to hear you're disappointed with your recent experience. As discussed with you on Monday 4th August via email, the shipping address you provided at checkout was not up to date, which has resulted in the parcel being returned to us by Royal Mail. We completely understand how frustrating this delay must be and assure you that we’re doing everything we can to resolve this quickly. As soon as the parcel reaches us, we’ll ensure it is shipped to the correct address you have now provided. We appreciate your patience while we wait for the return to be completed. If you have any further questions or need help in the meantime, please don’t hesitate to get in touch — we're here to help. Kind regards, Kathryn ArdMoor Customer Service

Posted 4 months ago

“Great company, quick delivery and very helpful, highly recommend”

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Posted 4 months ago

“Great Quality at really good prices.”

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Posted 4 months ago

“Hassle free return of a garment and replacement arrived a few days later - Top service”

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Posted 4 months ago

“Prompt delivery”

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Posted 4 months ago

“Excellent Service,Could not be better,100% Top Notch”

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Posted 4 months ago

“good quility service thank you......”

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Posted 4 months ago

“The website is pretty good, though more pictures of the clothing would help make more informed choices Sizes can vary sometimes, so a size sixteen can be more like a fourteen, so a rating on true to size would be useful Items are always a good quality and I have bought on numerous occasions and not returned on quality but on size. The returns system is so easy to use, so recently bought two coats for my wife, in the hope of keeping both( a lagoon type and a winter lined coat) but one was a small sixteen, so returned it, and received a refund quickly. Delivery via Royal Mail was fast and tracked, and worked well. I would recommend Ardmore as a trusted retailer, with high quality and service standards.”

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Posted 4 months ago

“Great products - however delivery seems to be slow”

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Posted 4 months ago

“Excellent, quick and top quality boot. Jack Pyke Tundra boot.”

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Posted 4 months ago

“the order was taken, despatched and delivered in a very timely manner”

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Posted 4 months ago

“Great service for my click and collect order”

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Posted 4 months ago

“Excellent customer service.”

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Posted 4 months ago

“Fantastic service. Ordered goods on the Sunday and arrived on the Tuesday all the way to highlands.”

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Posted 4 months ago

“There was a short delay from ordering to delivery but I was kept informed at all times. I recommend the company”

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Posted 4 months ago

“Quality leather sole brogues. Comfortable, even if you have a wider foot. Great price. Arrived when stated. Recommend if your thinking about the purchase.”

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Posted 4 months ago

“Very happy with your service and wlii recommend it to my family and friends,”

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Posted 4 months ago

“I ordered a pair of hoggs walking boots in blue the paper work and the box said blue but the boots were green not a problem I have worn them and very comfortable”

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Posted 4 months ago

Dear Alan, Thank you for your review and for sharing your experience with your Hoggs of Fife walking boots. We're delighted to hear that you find them comfortable, but we are sorry to see you received the wrong colour. As discussed when we spoke this morning, the green boots have in fact been inside a box for the blue boots in error, so they have scanned through our systems as French Blue. We do sincerely apologise for this error and are happy to exchange them for the blue pair if you would prefer those. If you have any questions or need further assistance, feel free to get in touch. Best wishes, Kathryn ArdMoor Customer Services

Posted 4 months ago

ArdMoor Ltd is rated 4.8 based on 2,376 reviews