ArdMoor Ltd Reviews

Name: ArdMoor Ltd
Address: The Granary, Kingston, North Berwick, East Lothian
Rating: 4.84

4.8 Rating 2,376 Reviews

96 %

of reviewers recommend ArdMoor Ltd

4.8

Based on 2,376 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01620 671 480

Email:

anthony@ardmoor.co.uk

Location:

The Granary,
Kingston,
North Berwick
East Lothian
EH39 5LT

Write Your review

Tell us how ArdMoor Ltd made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service , fantastic communication”

Helpful Report

Posted 10 months ago

“I wanted a Harkilla Clim 8 heated jacket, but need a short delivery time. Looked around on-line and found one in stock at ArdMoor. Price as expected. Shipped promptly and arrived next day. Exactly what i was hoping for.”

Helpful Report

Posted 10 months ago

“Excellent selection of clothes, footwear, and accessories. Best prices overall, including product, shipping, etc. I ordered the Helly Hansen Bifrost Winter Tall BOA S7S HT Boots, and they performed as promised. They are suitable for extreme cold winters as well as cool Fall and Spring days. Speedy delivery, especially for international orders outside of the EU. Customer service can work with you if you have any issues with your order.”

Helpful Report

Posted 10 months ago

“Good service, once again”

Helpful Report

Posted 10 months ago

“Boots arrived quickly and we're exactly as described.”

Helpful Report

Posted 10 months ago

“First class communication. And prompt service and delivery.”

Helpful Report

Posted 10 months ago

“This is the second time I have dealt with Ardmoor. I have found them to be very responsive in satisfying both orders & refunds and are extremely competitive in their pricing. Not surprisingly I will definitely use them again!!!”

Helpful Report

Posted 10 months ago

“This is the first time I've used this company. Excellent choice of goods and fast service. I was kept informed of the progress of my item. I'll will be using them again”

Helpful Report

Posted 10 months ago

“Super swift delivery by Royal Mail. Ardmoor kept me up to date on progress of my order.”

Helpful Report

Posted 10 months ago

“I did order an XL jacket. However you sent a L. Obviously it didn’t fit properly. I sent it back and was contacted by yourselves regarding the refund which was paid almost immediately. Quite impressed. I do have a pair of men’s wellington boots , Gateway 1. These were purchased February 2024. They were not used until the beginning of pheasant shooting season (October). To be honest, they’re not wearing at all well. If there’s anything that you can do regarding these wellingtons, please let me know. Many thanks, Dave Arnold”

Helpful Report

Posted 10 months ago

Dear David, Thanks for taking the time to leave us a review and for taking my call earlier today. I have checked your most recent order and can see it was in fact the size L you ordered. As we discussed, the XL has been sold out for a few weeks now. We have emailed you directly regarding the warranty claim for your Gateway wellingtons and hope to get this matter resolved ASAP for you. Kind regards, Kathryn ArdMoor Customer Service

Posted 10 months ago

“Good quality products from ArdMoor Ltd. My products arrived on time and am very pleased with the product as well. ArdMoor kept me up to date with Postage. Jason Hamilton.”

Helpful Report

Posted 10 months ago

“Third time buying a Ridgeline jacket from ArdMoor. Always a pleasure. Easy to use, great efficient service and delivery. The quality is worth every penny and would definitely recommend them to anyone.”

Helpful Report

Posted 10 months ago

“Excellent service I have been looking for Higgs wellies in navy for some time delighted to find them and they arrive in two days . Perfect !”

Helpful Report

Posted 10 months ago

“Very quick service”

Helpful Report

Posted 10 months ago

“What started out as a minor gripe about marketing, turned into an amazing customer experience. Kathryn in Operations took the time to apologise and provide a rational explanation on my point, then proceded to go back and forth with me to ensure I got what I was looking for in the correct size. She went over and above in my opinion. If all companies acted like this the world would be a better place! Great stuff Ardmoor!”

Helpful Report

Posted 10 months ago

“Great products, great prices!”

Helpful Report

Posted 10 months ago

“Item was spot on. Delivery was very quick. Haven't had to try out their returns policy so can't comment on that.”

Helpful Report

Posted 10 months ago

“Great service from a professional company. Easily ordered what I was looking for along with an extra pair of boots socks. The jacket I ordered was for my husband and he is delighted with the quality, fit and feel of the product. Delivered within a few days. I would definitely order from here again.”

Helpful Report

Posted 10 months ago

“I’ve used Ardmore for a few years now partly because I like the broad range of clothing . The brands they sell are all good quality, a lot aimed at the hunting / shooting market but there’s everyday outdoor clothing and footwear too . The ordering to delivery is prompt and hassle free . I’ve had no problems with returns either . I would use them again”

Helpful Report

Posted 10 months ago

“Good products at reasonable prices. Quick delivery.”

Helpful Report

Posted 10 months ago

ArdMoor Ltd is rated 4.8 based on 2,376 reviews