ArdMoor Ltd Reviews

Name: ArdMoor Ltd
Address: The Granary, Kingston, North Berwick, East Lothian
Rating: 4.84

4.8 Rating 2,269 Reviews

96 %

of reviewers recommend ArdMoor Ltd

4.8

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01620 671 480

Email:

anthony@ardmoor.co.uk

Location:

The Granary,
Kingston,
North Berwick
East Lothian
EH39 5LT

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The team at Ardmoor have been fantastic! The customer service is excellent and the product has proved to be exactly what we needed for our whole team. From placing our order, dispatch and delivery, they kept us informed and ensured we were happy. Thanks Ardmoor”

Helpful Report

Posted 1 year ago

“Fast service and even back dated a 10% discound for my first purchase,that I hadn't noticed when I purchased the item. when I emailed to say I hadn't noticed the voucher in my emails. They refunded the dicount back to my card immediately. Can't say farer than that.”

Helpful Report

Posted 1 year ago

“Waited a week for my order then I found out it was to be delivered by the useless Royal Mail no am or pm delivery windows and of course after staying in all day I went out shopping at 15.30 yep you've guessed it they tried delivering my order at 15.45 so I had to wait another 2 days,my advice dump Royal Mail for anyone else.”

Helpful Report

Posted 1 year ago

Hi Mr Milford Many thanks for taking the time to leave us some feedback and apologies for any delay with your order. We dispatched within the 2-3 working days timescale described on our website. The Royal Mail service we use specifies the delivery timescale via the tracking number we provide, apologies if this was not the case on your order. If you would like to further discuss, please let us know and we will be happy to help. Kind regards Annabel

Posted 1 year ago

“Excellent service, this is my second order for the Moreton ladies boot, love it. It is hardwiring and looks good whilst being a great outdoor boot. Great value for money.”

Helpful Report

Posted 1 year ago

“Fantastic, easy order, arrived on time, thank you very much”

Helpful Report

Posted 1 year ago

“Really easy to deal with, although the item was not for us, the process to order and return was seamless. Thank you and will be ordering again”

Helpful Report

Posted 1 year ago

“I would give 5 stars for product choice, order turnaround and customer service because all were excellent when I ordered my Didrikson parka online recently - but although the system accepted my order, it wasn't actually in stock. After a few days, I inquired about not receiving a shipping confirmation and the system error was then discovered. I was offered two alternatives at no additional cost (both were great choices) and my chosen parka was despatched the same day. Communication from the Customer Service team was excellent - thank you all for your responsiveness and the care taken to put things right. I'm really happy with my parka.”

Helpful Report

Posted 1 year ago

“Excellent service”

Helpful Report

Posted 1 year ago

“deck shoes bought/it would be useful to what you recommend for shoe nourishment to keep leather subtle”

Helpful Report

Posted 1 year ago

Hi Mr White Many thanks for the review, we would recommend using leather appropriate care accessories to care for your new shoes. We have a range of care accessories here https://www.ardmoor.co.uk/collections/footwear-accessories which range from leather proof sprays to cremes. If you require further assistance, please contact customer service who can further advise. Kind regards

Posted 1 year ago

“Really nice jumper, wool, not man made fibre, sadly made in China but most are now, very good value!”

Helpful Report

Posted 1 year ago

“Very helpful and quick with all orders and corrections”

Helpful Report

Posted 1 year ago

“Item came in perfect condition! Delivery was really quick. Very happy with my purchase”

Helpful Report

Posted 1 year ago

“Easy to order, easy to track, great quality.”

Helpful Report

Posted 1 year ago

“Extremely quick - same day despatch of order before 2pm, and this happened! Arrived next day! I'm very impressed. Thank you!”

Helpful Report

Posted 1 year ago

“The service I have received has been excellent. Quick and seemless just what you want.”

Helpful Report

Posted 1 year ago

“Took a week but got here ok. One of my trouser pockets was sewn up and had to be unpicked but great otherwise.”

Helpful Report

Posted 1 year ago

Hi Mr Nicholls, Many thanks for taking the time to leave us a review. Please accept our apologies for the trousers arriving with stitching intact, we will feed back to our suppliers. If you have any further queries, please let us know Kind regards Annabel

Posted 1 year ago

“I ordered a pair of trousers, which were said to be a certain size on their website,but when I received them they were completely the wrong size and had to go back to them.”

Helpful Report

Posted 1 year ago

Hi Mr Shepherd, Many thanks for taking the time to leave us a review. Please accept our apologies with any issue with the sizing, we will measure the trousers and investigate the issue when they have been returned to us. We will be in touch to either organise a replacement or issue a refund. Kind regards Annabel

Posted 1 year ago

“Good product (Hoggs of Fife) delivered promptly. What more can one want?”

Helpful Report

Posted 1 year ago

“Prompt reliable service and excellent quality”

Helpful Report

Posted 1 year ago

“Top people to do business with very informative at all stages”

Helpful Report

Posted 1 year ago

ArdMoor Ltd is rated 4.8 based on 2,269 reviews