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AWD-IT Reviews
2.5
Rating
17
Reviews
35
%
of reviewers recommend
AWD-IT
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"Worst Customer Service EVER.\r\nI see that the company is actively responding to reviews. Pity that they cant answer the phones (now just says they are closed as opposed to 'busy' and ringing out).\r\nThey don't respond to emails or their own contact form and promote a live chat that is broken. Its impossible to contact them, their customer service is ridiculous. \r\nMy parcel and order have been processed and marked as complete and dispatched since the 3rd yet the tracking with DPD still shows them still waiting for it. \r\nI've spent thousands with them in the past, Getting a chargeback with my latest order from the bank. Good luck trying to contact me to get it back."
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01/01/2019
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Anonymous
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“
Honestly don’t understand the negative reviews here. Can say we have had nothing but exceptional service and a great product. The after sales service is on par with John Lewis, very professional and very friendly. Would highly recommend
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Posted 1 year ago
Tom Coventry
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“
Amazing service even when there was an issue they went above and beyond to sort.
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Posted 4 years ago
Tom Coventry
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Amazing service even when there was an issue they went above and beyond to sort.
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Posted 4 years ago
Oscar Maloney
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“
My go-to technology store. Reliable staff with high level of modding skills. Systems fully/partially built on your behalf too. Good delivery times.
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Posted 6 years ago
Andrew Walton
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“
I ordered a new tower case for a PC-build (a BitFenix Comrade) from AWD - it arrived on time, was well-packaged and reasonably priced.
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Posted 7 years ago
Andrew Walton
Unverified Reviewer
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“
I ordered a new tower case for a PC-build (a BitFenix Comrade) from AWD - it arrived on time, was well-packaged and reasonably priced.
”
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Posted 7 years ago
AWD-IT
is rated
2.5
based on
17
reviews
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