“Awful mattress, made my son sweat profusely. It was supposed to be what he’d had already. We swapped out their mattress protector as it was plastic backed not cotton- wouldn’t have bought it if I’d realised this. I bought a tog 4 duvet. He’s a normal weight 11 year old and with a much lighter duvet on the same set up (slatted bed) not in a heat wave, he was sweating profusely. He’s fine in my bed (memory foam) or his old bed (pocket sprung with memory foam topper) but not on this mattress even with all the adjustments. I contacted the company within 2 weeks of having purchased it and they refused to refund it claiming it’s not faulty, despite not having looked at it. They offered me £20 discount on a new one. Terrible customer services and complete breach of consumer legislation. Will be taking the matter up with my credit card for them to resolve as the company say they won’t enter into any further discussion about it other than to sell me another mattress with a £20 discount!!!”
“The website is really good, but the actual ottoman ordering was easy and delivery was excellent as was the actual build. Its been used a while now and it solid.”
“I purchased a fantastic extending table. The price was unmatched and I'm blown away by the quality. The speedy delivery meant it came the next day. I am very impressed with my entire experience. Thank you.”
“There nice beds though they are smaller than I had thought. I thought they were single bed size and that what I thought I had ordered. But overall the beds are fine and ok for the price.0”
“BedKingdom are excellent.
Really pleased with the whole sales and delivery experience.
Great mattress delivered in a good timeframe with excellent communication regarding delivery. I will definitely recommend BedKingdom. Thank you.”
“I had an excellent experience with this company. My original order was for something different, but having paid for it, found out a day later it wasn't in stock. This company immediately contacted me and offered a free upgrade of the same item. Delivery was fantastic. I then had an issue with a missing step on the bunk bed ladder which was immediately sent out within 1 day. Excellent service xxxx”
“My experience with bedkingdom was a pleasure from start to finish, always kept in the loop about delivery it came when they said it would. The bed was fantastic and dead easy to assemble all in all first class company”