“I sincerely appreciate Mrs. Zamora Lisette for her dependable support. She resolved my withdrawal issue promptly and ensured the entire process was smooth and stress-free.”
“I sincerely appreciate Mrs. Zamora Lisette for her dependable support. She resolved my withdrawal issue promptly and ensured the entire process was smooth and stress-free.”
“Awful awful awful service
Bed hasn’t even arrived and it’s been almost two
Weeks
It’s paid for and now I’m wondering if it’s going to look anything like the photo given the reviews”
“Bed is perfect for my toddler we decided not to use the bottom slats so underneath could be a fun play space for my toddler as her room is so small she now finally has space to play couldn't be happier this bed has been everything we needed.
Bed arrived broken just 1 box and was very quickly sent the replacement box even living in Northern Ireland shipping was fast and customer service support was exceptionally great i was so panicked but they took all the worries outta my hands I couldn't be more thankful of the service I received from Bedkingdom especially living so far away nothing was to much for them We are very grateful from start to finish service was amazing.”
“I do not recommend this company. The coffee stand I ordered looks like it was wrapped in paper. The quality of the product is very poor; the paper is cracking in several places, and it's visible because the table is black. I have to return it at my own expense because Ms. Crisanta from customer service stated, "To clarify, return costs are covered by us only if an item is confirmed to be damaged or faulty in a way that affects its use or functionality."
Think twice before placing an order.”
“Be Carefull of ordering a bed
Be Carefull of ordering a bed
Ordered a bed in October 25 that was on a 30 day delivery for my son for Christmas, Then phoned up to be told it was expected in on the 11th December and would be delivered on the 12th December, then today received an email to say it is going to be the 20th December - so it taking nearly 2 months thats if it turns up in time for Xmas”
“I bought a Flair White Wooden Explorer Playhouse Bed in August 2024. By August 2025 the frame had already snapped clean through at a join. On a child’s bed. Let that sink in.
The quality was questionable from the start. The wood is low-grade, almost like chipboard. The paint chips off at the slightest knock and the whole thing simply is not built to last. Even when fastened together correctly, the bed would creak and flex at the slightest movement of my child. You could hear it from the other side of the house.
When I reported the failure (with timestamped photos proving it happened before the warranty expired), Flair tried to brush it off as “wear and tear”. They then framed any support as a “goodwill gesture” rather than accepting responsibility, and even suggested “excessive force” was to blame. Apparently, a child sleeping in their bed is misuse.
What makes this worse is their reluctance to help with what is a glaring safety issue. The bed has since been discontinued, and they admitted replacement parts might not even fit. Their answer? Send me parts anyway and hope for the best. Nothing says “quality furniture” like patching a broken child’s bed with leftovers.
And now, despite me providing clear proof that the damage happened within the warranty period, they are flat-out refusing to do anything further. Instead, they have chosen to ghost me because they apparently cannot handle a bit of snark from a frustrated customer.
This is not just poor service, it is unsafe. A structural frame failure in less than a year proves it was not fit for purpose. Flair clearly prioritises deflecting blame over child safety and their handling of this has been appalling.
If you want a bed that is actually safe and made to last, avoid Flair. Low-quality wood, chipped paint, poor build and a company that will not stand by its products.”
“Paid over £400 for bunk beds for my children. 1 of which is special needs. Beds were broken and damaged and they refused to refund unless I posted them back at the cost of over £150. Disgusting company. STAY CLEAR”
“Bunk beds fine good quality however the mattresses fit are too tight making it almost impossible to make the beds so unfortunately we can’t use them unless it’s an emergency”
“Decent bunk beds for the children took some patience to build but very sturdy good price delivered promptly
Still in good condition a number off months on would recommend”
“Arrived on time. Easy to assemble. We have a very small spare bedroom so had to order a shorter size and had to be assembled in a very small space but managed well. Grandkids love this bunk bed.”
“Faulty parts. Avoid this company
We ordered the bed and it was supposed to arrive within 2 days. We were contacted saying stock was unavailable and told to pay more to get a more expensive model..suddenly they found a bed in 2 days later and shipped it out to us.
When the bed arrived the measurements of the bed were incorrect, when we tried to return the bed we were told that we had passed the 14 day return period as it was the 15th day since the bed arrived.
I tried explaining that the bed had lots of cracks in the wood as well but was told that I now had to deal with it as it was over the 14 day return period.
I'm currently heavily pregnant and couldn't put the bed together myself so had to wait for my husband to find time out of his work rotations to fix the bed.
I would avoid this company. They are very unhelpful and advertise things cheap only to try and force you into a more expensive option.”
“Faulty parts. Avoid this company
We ordered the bed and it was supposed to arrive within 2 days. We were contacted saying stock was unavailable and told to pay more to get a more expensive model..suddenly they found a bed in 2 days later and shipped it out to us.
When the bed arrived the measurements of the bed were incorrect, when we tried to return the bed we were told that we had passed the 14 day return period as it was the 15th day since the bed arrived.
I tried explaining that the bed had lots of cracks in the wood as well but was told that I now had to deal with it as it was over the 14 day return period.
I'm currently heavily pregnant and couldn't put the bed together myself so had to wait for my husband to find time out of his work rotations to fix the bed.
I would avoid this company. They are very unhelpful and advertise things cheap only to try and force you into a more expensive option.”
