Big Bear Promo Reviews

Name: Big Bear Promo
Address: 15 warren Park way, Enderby, Leiciester, England
Rating: 4.98

5.0 Rating 740 Reviews

100 %

of reviewers recommend Big Bear Promo

Company Reviews

Metrics

Info

5.0

Based on 740 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Big Bear Promo 5 star review on 3rd December 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very positive experience working with Big Bear Promo! Josh Turner was incredibly knowledgeable and helpful with my order, will definitely be using again! Thanks Josh!”

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Posted 6 months ago

Thank you so much for the wonderful 5-star review! We're thrilled to hear that your experience with Josh was so positive and that he was able to assist you effectively. We truly appreciate your feedback and look forward to working with you again soon! Best regards, Big Bear Promo

Posted 6 months ago

“Fantastic service and great products. Josh was very helpful and answered all my questions without delay. I needed the items in a fast turnaround and Josh went above and beyond to ensure the items arrived in time.”

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Posted 6 months ago

Thank you so much for the fantastic 5-star review, Suzanne! We’re thrilled to hear that Josh provided you with the helpful service you needed and ensured your items arrived on time. We look forward to hearing from you again in the future! Best regards, Big Bear Promo

Posted 6 months ago

“Ross did a great job helping me with a couple orders. Always helpful!”

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Posted 6 months ago

Thank you so much for the fantastic 5-star review and for recognising Ross's efforts! We're glad to hear he was able to assist you effectively with your orders. Your satisfaction is our priority, and we look forward to having the opportunity to help you again soon! Best regards, Big Bear Promo

Posted 6 months ago

“Tyler was very helpful in helping me source the right product to meet our requirements. He was knowledgeable, patient and efficient.”

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Posted 6 months ago

Thank you so much for the glowing 5-star review, Kate! We're delighted to hear that Tyler was able to help you find the perfect product and we'll be sure to pass on your kind words. We look forward to hearing from you again in the future! Best regards, Big Bear Promo

Posted 6 months ago

“Liam Benson was very helpful - quick to respond and flexible to meet our needs. Would recommend Big Bear for customer service.”

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Posted 6 months ago

Thank you so much for the wonderful 5-star review, Emily! We're thrilled to hear that Liam was able to assist you efficiently and meet your needs. Your recommendation is greatly appreciated, and we look forward to hearing from you again soon! Best regards, Big Bear Promo

Posted 6 months ago

“Callum has been our point of contact at Big Bear since day one, he's always been quick to respond, accurate on pricing and delivery, as well as helpful on alternative products. This saves us time, helps to makes our end users happy, which means we can get to the next job that bit quicker! Thanks Callum!”

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Posted 6 months ago

“Josh is always at hand to turn my crazy ideas into reality. always quick to come back to me with prices, images and more importantly the delivery of the goods would always recommend.”

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Posted 6 months ago

“We recently placed a bulk order of branded tote bags, and we’re thrilled with the quality and design! The bags look fantastic and exceeded our expectations. A special shoutout to Callum, who handled our order from start to finish. He was incredibly helpful, keeping us updated throughout the process and quickly resolving a slight delivery issue (caused by the courier, not the supplier). His excellent customer service made the whole experience smooth and stress-free. All in all, a great experience, and we wouldn’t hesitate to order from them again. Highly recommended!”

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Posted 6 months ago

Thank you so much for the amazing 5-star review, Sara! We're absolutely thrilled to hear that you loved the quality and design of the tote bags. Callum always strives to provide exceptional service, and it's great to know he made the process seamless for you. Your recommendation means a lot to us, and we can't wait to work with you again soon! Best regards, Big Bear Promo

Posted 6 months ago

“Liam looked after my order from the start and was very accommodating. Would happily use again.”

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Posted 6 months ago

Thank you so much for the fantastic 5-star review, Karl! We're thrilled to hear that you enjoyed working with Liam and we'll be sure to pass on your kind words. Your satisfaction means everything to us, and we can't wait to assist you again in the future! Best regards, Big Bear Promo

Posted 6 months ago

“Great communication and responsiveness from Joe. Super Quick Delivery of everything ordered just in time for my super short deadline.”

Big Bear Promo 5 star review on 15th November 2024

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Posted 6 months ago

Thank you so much for the fantastic 5-star review, Matthew! We're delighted to hear that Joe provided excellent customer service and met your tight deadline. Your feedback is truly appreciated, and we look forward to helping you again in the future! Best regards, Big Bear Promo

Posted 6 months ago

“Great service from Liam helping me to find the right product for my budget and requirements - very responsive!”

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Posted 6 months ago

Thank you so much for the wonderful 5-star review! We're thrilled to hear that Liam was able to help you find the perfect product that met your needs. Our team takes pride in being responsive and providing great service, so your feedback truly means a lot to us. We look forward to assisting you again in the future! Best regards, Big Bear Promo

Posted 6 months ago

“Dealt with Callum for some merchandise for my not for profit company Stak.life CIC I have to say that the communication was second to none. Speedy polite and often by return. Got a fantastic price and am really happy. Great service and great company. I would have no hesitation recommending them and of course Callum- so thank you.”

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Posted 6 months ago

Thank you so much for the wonderful 5-star review, Tristan! We're thrilled to hear that Callum provided you with exceptional communication and service throughout the process. It's fantastic to know you’re happy with the price and overall experience. Your recommendation means the world to us, and we can’t wait to work with you again! Best regards, Big Bear Promo

Posted 6 months ago

“Great support from Josh Turner! He helped me with my budget and made the whole process quick and easy. He got everything delivered to me so quickly and all items are perfect! Thank you so much for your help Josh, I will be back soon!”

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Posted 6 months ago

Thank you so much for the amazing 5-star review, Kelsie! We're thrilled Josh provided you with excellent support and made the process quick and easy for you. It's fantastic to know that you received everything quicly. We can't wait to assist you again soon! Best regards, Big Bear Promo

Posted 6 months ago

“Great support from Ross Robinson and items arrived exactly as described and shown in proofs.”

Big Bear Promo 5 star review on 13th November 2024

Helpful Report

Posted 6 months ago

Thank you for the fantastic 5-star review! We're delighted to hear that Ross provided you with great service and that your items arrived just as expected. Your satisfaction is our top priority, and we can’t wait to help you again in the future! Best regards, Big Bear Promo

Posted 6 months ago

“We recently purchased some Phone Stands with the help of Sam Lewis. The Stand was fantastic quality and just what we were looking for. Sam was very helpful and the made the process really easy. We will definitely be using you again.”

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Posted 6 months ago

Thank you for the fantastic 5-star review, Louise! We're so glad to hear that you loved the phone stands and found the quality just right for your needs. We're thrilled Sam made the ordering process seamless for you. We look forward to assisting you again in the future! Best regards, Big Bear Promo

Posted 6 months ago

“Tyler has been really helpful for us. We has worked with us and provided us load of solutions for any issues we have.”

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Posted 6 months ago

Thank you for the fantastic 5-star review, Raul! We're thrilled to hear that Tyler has been so helpful and provided you with a variety of solutions to address your needs. Your satisfaction is our top priority, and we look forward to continuing to support you in the future! Best regards, Big Bear Promo

Posted 6 months ago

“Andrew James went above and beyond to make sure we were happy with the lanyards we ordered. I came to him with nothing but a logo and he sorted all of the rest! The whole process was fast, efficient and very reasonably priced. Very happy with the quality and look of the lanyards. Thank you!”

Big Bear Promo 5 star review on 12th November 2024

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Posted 6 months ago

Thank you for the amazing 5-star review, Faye! We're thrilled to hear that Andrew went above and beyond to assist you with the lanyards. It's great that you found the process fast and pricing reasonable. We look forward to helping you again in the future! Best regards, Big Bear Promo

Posted 6 months ago

“This is the second time I have ordered from Big Bear Promotions. There products are of great quality and the customer service that I have received from Tyler has been excellent. I will continue to use them and so will my golfing colleagues.”

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Posted 6 months ago

Thank you for the wonderful 5-star review, Martyn! We're delighted to hear that you had such a positive experience with us again and that Tyler provided excellent customer service. It's great to know that you will continue to use Big Bear Promo for your promotional needs. Best regards, Big Bear Promo

Posted 6 months ago

“Callum at Big Bear Promo is absolutely fantastic, his customer service is on point! Great response times, advice and reassurance when making a large purchase of products that it will be money well spent. The note books and pens were perfect. Thanks Callum I really appreciate your help!”

Big Bear Promo 5 star review on 11th November 2024

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Posted 6 months ago

Thank you for the fantastic 5-star review, Nat! We're so pleased to hear that Callum provided you with exceptional customer service throughout your order. Your satisfaction means a lot to us, and we're glad you loved the notebooks and pens. We can’t wait to assist you again in the future! Best regards, Big Bear Promo

Posted 6 months ago

“Great support and comms from Joe to provided bespoke, modern solutions. The project was on a deadline and Joe really helped ensure the steps gifts were completed on time, shipped and all received. We will use again and recommend.Keep up the good work 🙏👌”

Helpful Report

Posted 6 months ago

Thank you so much for the fantastic 5-star review! We're thrilled to hear that Joe provided you with great support and communication throughout your order. It’s wonderful to know that we could help meet your deadline and deliver the gifts on time. We're looking forward to working with you again soon! Best regards, Big Bear Promo

Posted 6 months ago

Big Bear Promo is rated 5.0 based on 740 reviews