Big Bear Promo Reviews

Name: Big Bear Promo
Address: 15 warren Park way, Enderby, Leiciester, England
Rating: 4.98

5.0 Rating 748 Reviews

100 %

of reviewers recommend Big Bear Promo

Company Reviews

Metrics

Info

5.0

Based on 748 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Big Bear Promo 5 star review on 3rd December 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have now made our second order with BigBearPromo and both times have been 5* experiences. Both times i have dealt with Louis and i dont have a single complaint. Super helpful, every little requirement was met, delivery was snappy and the end product very good qaulity - i will continue to use him and his company in the future.”

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Posted 1 year ago

Thank you so much for your 5-star rating and for choosing Big Bear Promo for your promotional needs. We greatly appreciate your continued trust and loyalty. It's fantastic to hear that both of your experiences with us have been top-notch. We'll be sure to pass on your kind words to Louis. Thank you once again for your kind words and for your ongoing support. We look forward to hearing from you in the future!

Posted 1 year ago

“The mouse pad was printed very well and delivered on time. The service was fast and it exceeded my expectations.”

Helpful Report

Posted 1 year ago

Thank you so much for your amazing 5-star rating of Big Bear Promo! We are thrilled to hear that you had a great experience with us and that you were happy with the print on your order of mouse pads. Once again, we truly appreciate your kind review and recommendation. We look forward to hearing from you again in the future.

Posted 1 year ago

“I have used Big Bear Promo a few times now for our company magnetic badges and the service is brilliant. Very quick turnaround and good quality badges.”

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Posted 1 year ago

Dear Karen Thank you so much for taking the time to rate Big Bear Promo with five stars! We truly appreciate your kind words and are thrilled to hear about your positive experiences with our company. We are delighted to know that our service has consistently met your expectations, and we are especially glad to hear that you have found our turnaround time to be quick and the quality of our magnetic badges to be excellent. Thank you once again for your continued support and for choosing Big Bear Promo for your company's printing needs. We look forward to hearing from you again in the future!

Posted 1 year ago

“Josh was quick to respond and great all round!”

Helpful Report

Posted 1 year ago

Thanks for leaving a review Ash! It's great to hear you had a positive experience with us and Josh was quick to respond. We hope to hear from you again.

Posted 1 year ago

“I ordered magnetic book marks to promote my business. Callum was very helpful and knowledgeable assisting me to find the product right for my business. The book marks arrived swiftly, packaged well and look superb. I am so happy with the end result. The colours are vibrant and the materials used are of a high standard. All of the magnets are secured and work in the correct way. I am very proud to be sending out these book marks to my clients. They are giving a high class representation of my company.”

Helpful Report

Posted 1 year ago

Dear Jill, Thank you so much for your fantastic 5-star rating! We are thrilled to hear that you are satisfied with your order of magnetic bookmarks and it's wonderful to know that Callum was able to help you in finding the perfect product for your business. We are also delighted to hear that the bookmarks arrived promptly Our team takes great care in ensuring that all orders are delivered on time and in top-notch condition. Thank you once again for choosing Big Bear Promo. We truly appreciate your business and look forward to hearing from you again in the future.

Posted 1 year ago

“I was looking for a bulk buy of notebooks and Callum made this so easy. He answered all of my questions quickly and professionally. I ordered a sample which I received the next day and when the colour wasn’t what I was looking for, Callum sent me another which was perfect (and also arrived the day after I requested it). Everything was just so easy and professional.”

Helpful Report

Posted 1 year ago

Dear Antonia, Thank you so much for your glowing 5-star rating of Big Bear Promo! We truly appreciate your support and are thrilled to hear that your experience with us was nothing short of exceptional. We're glad to hear that Callum went above and beyond to make your bulk notebook purchase effortless. Providing prompt and professional assistance is what we strive for, and we're delighted to know that all your questions were answered to your satisfaction. Thank you once again for choosing Big Bear Promo. We truly value your business and are here to assist you with any future needs.

Posted 1 year ago

“We just made our second order with this company, Ross is very helpful and responds promtly to our emails. The price-quality is excellent and production times are also fast! We will definitely consider Big Bear Promo for future merch orders.”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of Big Bear Promo! We truly appreciate your support and loyalty. It brings us great joy to know that you have placed your second order with us. We're thrilled to hear Ross provided exceptional customer service and we'll be sure to pass on your kind comments to him We look forward to hearing from you again.

Posted 1 year ago

“Tyler was great! The service was very efficient and helpful, and our order came very quickly. Thank you!”

Helpful Report

Posted 1 year ago

Hi Rosie, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We truly appreciate your kind words and are thrilled to hear that Tyler provided you with exceptional service and your order arrived quickly for you. We can't express how grateful we are for your support and feedback. Once again, thank you for choosing Big Bear Promo and we look forward to serving you again in the future!

Posted 1 year ago

“Liam was amazing, from start to finish, will definitely be coming back!”

Helpful Report

Posted 1 year ago

Thanks for the review Krista! It's great to hear you were pleased with your order from start to finish, we'll be sure to pass on your kind comments to Liam and we hope to hear from you again.

Posted 1 year ago

“Outstanding customer experience! Louis was brilliant in handling my enquiry and ensuring all of my products arrived on time. Would highly recommend.”

Helpful Report

Posted 1 year ago

Hi James, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We truly appreciate your kind words and recommendation. We're thrilled to hear that Louis provided an outstanding customer experience for you, taking care of your enquiry and ensuring the timely arrival of all your products. We are extremely grateful for your recommendation and look forward to hearing from you again in the future.

Posted 1 year ago

“Every thing was on time as promised as we had a deadline very good service would use again”

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Posted 1 year ago

Thanks for leaving a 5-star review Alan! It's wonderful to hear your order arrived on time for you and that you were pleased overall with the service. We look forward to hearing from you again in the future.

Posted 1 year ago

“Very pleased with the quality and communication of this company. Tyler was very polite and all though my order was not processed at first Tyler sorted the problem and delt with all my queries promptly and in a professional manner”

Helpful Report

Posted 1 year ago

Hi Angharad, Thank you so much for your fantastic 5-star rating! We truly appreciate your kind words and support. We are thrilled to hear that you were pleased with the quality of our products and the communication throughout your experience with us. We'll be sure to pass on your kind words to Tyler. Thank you once again for choosing Big Bear Promo and we look forward to hearing from you again in the future!

Posted 1 year ago

“Callum is incredibly responsive, ensuring a smooth and pleasant experience. Thank you Callum!”

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Posted 1 year ago

Thanks for taking the time to leave a review! It's great to hear Callum provided a smooth and pleasant experience during your order, we'll be sure to pass on your kind words and we hope to hear from you again.

Posted 1 year ago

“We are returning customers to Big Bear promo and they never fail to disappoint! We received a personalised order in such a timely manner with no compromise on the quality! Tyler was so helpful in ensuring this could happen and we are so grateful to him- thank you Tyler!”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to rate us with 5 stars! We truly appreciate your continuous support as returning customers of Big Bear Promo. It brings us great joy to hear that once again, we were able to meet and exceed your expectations. We are ecstatic to hear that your order arrived promptly without any compromise on the product's excellence. Thank you once again for your trust and for choosing Big Bear Promo. We look forward to hearing from you again.

Posted 1 year ago

“Bigbearpromo were brilliant from start to finish. Josh did exactly what he said he would, from start to finish a great job, thanks Josh!”

Helpful Report

Posted 1 year ago

Thanks for the review! We're delighted to hear your order with us was brilliant, we'll be sure to pass on your kind comments to Josh and we hope to hear from you again.

Posted 1 year ago

“Great customer service, good communication and quick to reply to queries. Tyler was exceptionally helpful. Very pleased upon receiving our order, would be a pleasure to work with again!”

Helpful Report

Posted 1 year ago

Hi Adrienne, Thank you so much for giving us a 5-star rating! We really appreciate your kind words and are thrilled to hear that you had a great experience with us. We're pleased to hear you were happy with the customer service provided by Tyler and we'll be sure to pass on your kind comments to him. Once again, thank you for your support and trusting us with your order.

Posted 1 year ago

“Amazing service. Callum Burton is amazing, excellent communication and always helps with my enquiries in a timely manner. Would not hesitate to recommend.”

Helpful Report

Posted 1 year ago

Thanks for leaving a 5-star review! It's great to hear you found the service amazing, we'll be sure to pass on your kind comments to Callum and we appreciated your recommendation.

Posted 1 year ago

“Tyler did a great job. Very fast respond time and the product is excellent.”

Helpful Report

Posted 1 year ago

Thanks for the review! We're pleased to hear you were happy with the products, we'll pass on your kind comments to Tyler and we hope to hear from you again.

Posted 1 year ago

“Couldn't recommend Ross more. Helpful and prompt with all responses to queries and the merchandise exceeded expectations! Thanks again Ross!”

Helpful Report

Posted 1 year ago

Thanks for the review! It's wonderful to hear Ross provided excellent customer service and was quick to respond to your queries. We look forward to hearing from you again.

Posted 1 year ago

“Great service, would highly recommend! A special mention to Ross, who was very helpful.”

Helpful Report

Posted 1 year ago

Thanks for leaving a 5-star review! We're delighted to hear you were pleased with the customer service, we'll be sure to pass on your kind comments to Ross and we hope to hear from you again.

Posted 1 year ago

Big Bear Promo is rated 5.0 based on 748 reviews