Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,712 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“He made sure the communication was clear and detailed on where and when to contact him and find him. Certainly made thing easy in a somwewhat complicated delayed flight”

Helpful Report

Posted 9 months ago

Dear Julio, Thank you for your wonderful review! We are so glad to hear that our communication made your experience seamless, especially during a somewhat complicated delay. Your feedback reinforces our commitment to providing clear and detailed information to our valued customers. We hope to assist you again in the future! Warm regards, Jacob

Posted 7 months ago

“Great service. Excellent car.”

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Posted 9 months ago

Dear Laurel, Thank you for your fantastic review! We’re delighted to hear that you experienced great service and enjoyed the excellent car. Your kind words boost our team's motivation to keep delivering the best for our valued customers. We can’t wait to welcome you back soon! Warm regards, Jacob

Posted 7 months ago

“Very happy”

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Posted 9 months ago

Dear Valued Customer, Thank you so much for your wonderful review! We are overjoyed to hear that you are very happy with our service. Your satisfaction is incredibly important to us and we appreciate your kind words. We look forward to seeing you again in the future! Warm regards, Jacob

Posted 7 months ago

“Polite and courteous chauffeur. Clean vehicle. Safe driving.”

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Posted 9 months ago

Dear Valued Guest, Thank you for your outstanding review! We are thrilled to hear that you found our chauffeur to be polite and courteous and that you enjoyed the clean vehicle and safe driving. Your feedback is invaluable to us as we strive to provide the best experience possible. We look forward to seeing you again soon! Warm regards, Jacob

Posted 7 months ago

“Excellent service will recommend”

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Posted 9 months ago

Dear Kerry, Thank you so much for your excellent review! We're thrilled to hear that you received top notch service and that you would recommend us. Your satisfaction means the world to us and we’re glad we could meet your expectations. We look forward to welcoming you back soon! Warm regards, Jacob

Posted 7 months ago

“good car, professional driver”

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Posted 9 months ago

Dear Igor, Thank you for your fantastic review! We are delighted to hear that you enjoyed the car and found our chauffeur to be professional. Your satisfaction is our top priority and we’re glad we could meet your expectations. We look forward to seeing you again in the future! Warm regards, Jacob

Posted 7 months ago

“Considerate and kind drivers. Comfortable cars and the drivers are prompt.”

Helpful Report

Posted 9 months ago

Dear Alison, Thank you so much for your wonderful review! We're delighted to hear that you had a positive experience with our considerate and kind chauffeurs. Your comfort is our top priority and we are glad that our prompt service met your expectations. We truly appreciate your feedback and look forward to seeing you again in the future! Warm regards, Jacob

Posted 7 months ago

“Everything was perfect. The car was clean, the dirver was professional and kind and knows the route and answers all my questions.”

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Posted 9 months ago

Dear Maria, Thank you for your fantastic review! We're thrilled to hear that everything was perfect during your experience with us. Our team takes great pride in providing clean vehicles and professional service and it’s wonderful to know our chauffeur was able to assist you so well. We look forward to welcoming you back soon! Warm regards, Jacob

Posted 7 months ago

“On time, clean car, friendly driver!”

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Posted 9 months ago

Dear Dale, Thank you so much for your wonderful review! We're delighted to hear that you enjoyed your experience with our punctuality and friendly chauffeurs. Your satisfaction is incredibly important to us and we appreciate your kind words. We look forward to seeing you again in the future! Warm regards, Jacob

Posted 7 months ago

“As advertised. Will use again.”

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Posted 9 months ago

Dear Jose, Thank you so much for your great review! We are thrilled to hear that our service met your expectations and that you plan to use us again. Your satisfaction is our priority and we appreciate your trust in us. Looking forward to seeing you again soon! Best wishes, Jacob

Posted 7 months ago

“Excelent service”

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Posted 9 months ago

Dear Valued Customer, Thank you so much for your excellent review! We are overjoyed to know that you had a wonderful experience with our service. Your feedback truly motivates us to continue delivering top notch experiences for all our clients. We can't wait to see you again soon! Warm regards, Jacob

Posted 7 months ago

“DRIVER WAS ON TIME AND ADVISED OF HIS AEEIVAL.”

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Posted 9 months ago

Dear Ruth, Thank you for your wonderful review! We're delighted to hear that your chauffeur was on time and communicated their arrival effectively. Your satisfaction means the world to us and we're glad we could meet your expectations. We look forward to seeing you again soon! Warm regards, Jacob

Posted 7 months ago

“I am very pleased with the service.”

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Posted 9 months ago

Dear Bethe, Thank you for your wonderful review! We’re thrilled to hear that you are pleased with our service. Your satisfaction is our top priority and it’s rewarding to know that we could meet your expectations. We can’t wait to see you again in the future! Warm regards, Jacob

Posted 7 months ago

“SUPERB SERVICES”

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Posted 9 months ago

Dear Hina, Thank you for your fantastic review! We’re so glad to hear that you found our services to be superb. Your satisfaction is incredibly important to us and we’re delighted that we could meet your expectations. We look forward to providing you with another excellent experience in the future! Warm regards, Jacob

Posted 7 months ago

“Good service”

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Posted 9 months ago

Dear Parth, Thank you for your positive feedback! We’re delighted to know that you had a good experience with our service. Making your journey enjoyable is our top priority and your satisfaction means the world to us. We look forward to seeing you again soon! Warm regards, Jacob

Posted 7 months ago

“Prompt service. Very friendly and pleasant driver full of knowledge and understanding of the city”

Helpful Report

Posted 9 months ago

Dear Kerrell, Thank you so much for your kind words! We’re delighted to hear that you experienced prompt service along with a friendly and knowledgeable chauffeur. It’s our aim to make every journey memorable and we’re thrilled that our team contributed positively to your experience. We look forward to welcoming you on your next ride! Warm regards, Jacob

Posted 7 months ago

“exelent service”

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Posted 9 months ago

Dear Achmad, Thank you for your wonderful review! We’re thrilled to hear that you found our service to be excellent. Providing top tier service is our passion and it’s fantastic to know that we met your expectations. We can’t wait to see you again for your next journey! Warm regards, Jacob

Posted 7 months ago

“Fantastic service, driver was very courteous and professional. Would highly recommend them and I will personally be using them again!”

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Posted 9 months ago

Dear Dale, Thank you for your amazing feedback and recommendation. This means the world to us, as we want every Blacklane experience to be of the utmost quality. Our chauffeurs eagerly await your next trip! Warm regards, Chloe

Posted 9 months ago

“Excellent service on this ride as well as each of the previous while on our recent trip”

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Posted 9 months ago

Dear Richard, Thank you so much for letting us know you have received top-notch service on this ride, as well as on your previous journeys with us. Consistency is essential in delivering a reliable, luxurious service. Thanks for choosing Blacklane - we'd love to have you riding again soon. Warm regards, Chloe

Posted 9 months ago

“Excellent service, as always. A pleasure to work with Blacklane.”

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Posted 9 months ago

Dear Norma, Thank you for your fantastic review! Delivering consistently brilliant service is what we do. It’s always a pleasure to work with wonderful customers like you. We can't wait for your next booking. Warm regards, Chloe

Posted 9 months ago

Blacklane GmbH is rated 4.7 based on 3,712 reviews