Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,711 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

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English

“Just Excellent service, reliable, friendly and efficient”

Helpful Report

Posted 9 months ago

Dear Sabah, Thank you so much for your wonderful review! We’re delighted to hear that you found our service excellent, reliable, and friendly. Efficiency is at the heart of what we do, and it’s rewarding to know that we met your expectations. We can't wait to welcome you back soon! Warm regards, Lucia

Posted 9 months ago

“Excellent service as always. I was very happy with all aspects of the process from booking to the transfer itself. Blacklane has always been superb each and every time I've used their services.”

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Posted 9 months ago

Dear Stephen, Thank you so much for your outstanding review! We’re thrilled to hear that our service consistently exceeds your expectations from booking to transfer. It’s our commitment to provide superb experiences every time, and your feedback truly motivates us. We look forward to serving you again soon! Best regards, Lucia

Posted 9 months ago

“Alles war super”

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Posted 9 months ago

Dear Marion, Thank you for taking the time to share your feedback with us! We are delighted to have met your expectations. We look forward to welcoming you again in the future. Best regards, Lucia

Posted 9 months ago

“The driver I had from SFO, Radhiman was great!”

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Posted 9 months ago

Dear Chris, Thank you for your kind words! We’re thrilled to hear that Radhiman made your ride a great experience. Our drivers are committed to providing exceptional service, and it’s wonderful to know that this was evident during your journey. We appreciate your feedback and look forward to serving you again soon! Warm regards, Lucia

Posted 9 months ago

“Always a pleasure ! Very professional and courteous.”

Helpful Report

Posted 9 months ago

Dear Guest, Thank you for sharing your wonderful feedback! We’re thrilled to know that our service met your expectations in professionalism and courtesy. Creating a pleasant experience for our guests is always our priority, and your kind words mean a great deal to us. Warm regards, Lucia

Posted 9 months ago

“Great service. On time, wonderful driver and car. We will be using your services again. Thank you!”

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Posted 9 months ago

Dear Guest, Thank you for your fantastic review! We're delighted to hear that you enjoyed our service, and we're especially happy that our driver and vehicle met your expectations. Being on time is a key part of our commitment to providing an exceptional experience. We can't wait to serve you again in the future! Warm regards, Lucia

Posted 9 months ago

“Great service always on time with friendly drivers and you are updated on your trip regularly”

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Posted 9 months ago

Dear Derek, hank you for taking the time to share your experience with us! We’re thrilled to hear that you consistently enjoy our timely services and friendly drivers. Keeping our guests updated is vital to ensuring that we provide the professional experience and peace of mind we always aim for, and we’re glad you appreciated it. We look forward to serving you again soon! Warm regards, Lucia

Posted 9 months ago

“Enjoyable, hassle free airport transfer with an excellent driver, timely arrival, clean vehicle & overall very relaxing ride.”

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Posted 9 months ago

Dear Karen, Thank you for your lovely review! We're happy to hear that you enjoyed a hassle-free transfer with an excellent driver. Providing timely and comfortable service is our priority, and it’s wonderful to know we could make your ride relaxing. We can’t wait to welcome you aboard again soon! Warm regards, Lucia

Posted 9 months ago

Author didn't leave any comments.

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Posted 9 months ago

Dear Guest, Thank you for your 5* review! We’re thrilled to know that you found our service excellent. If there's anything we can do to make your experience even more special, let us know. Warm regards, Chloe

Posted 9 months ago

“Very professional. Clean. Comfortable ride”

Helpful Report

Posted 9 months ago

Dear Paty, Thank you for your kind words! We’re delighted to hear that you found your ride professional, clean, and pleasant. Providing a comfortable experience that gives our guests peace of mind is our top priority, and we’re glad we could meet your expectations. We look forward to welcoming you again soon! Best regards, Lucia

Posted 9 months ago

“All good we had no problems at all. Very pleased”

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Posted 9 months ago

Dear Kevin, Thank you for your fantastic review! We’re thrilled to know that everything went smoothly and that you were pleased with your experience. It’s always our goal to provide reliable service, and it’s great to hear that we met your expectations. We look forward to serving you again soon! Kind regards, Lucia

Posted 9 months ago

“Driver very helpful especially with luggage collection”

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Posted 9 months ago

Dear Robert, We’re glad to hear that our driver was helpful, especially with luggage collection. Our team strives to provide seamless support to our guests, and it’s wonderful to know that we hit the mark during your experience. We look forward to serving you again in the future! Warm regards, Lucia

Posted 9 months ago

“Excellent driver, right on time very helpful to us, two elders, one with mobility aid.”

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Posted 9 months ago

Dear Guest, Thank you for your wonderful review! We’re delighted to hear that our driver provided excellent service to you and your companions. Assisting our guests is something we take great pride in, and it’s truly heartwarming to know that we were able to make your experience a positive one. We look forward to welcoming you again soon! Warm regards, Lucia

Posted 9 months ago

“the service was superb. Our chauffeur, Hassan, was nice and very helpful.”

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Posted 9 months ago

Dear Fahad, Thank you so much for your fantastic feedback! We’re delighted to hear that Hassan provided you with outstanding service and was helpful during your journey. It's always our goal to ensure that our guests have a wonderful experience, and we are pleased to know that we were able to meet this expectation. We look forward to welcoming you back on your next ride! Warm regards, Lucia

Posted 9 months ago

“Prompt and courteous service from the chauffeur.”

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Posted 9 months ago

Dear Guest, Thank you for taking the time to share your experience with us! We're thrilled to hear that you experienced puntual and courteous service from our chauffeur. It's always our goal to ensure a pleasant journey for our valued customers. We look forward to serving you again soon! Warm regards, Lucia

Posted 9 months ago

“I was very pleased with the service I received.”

Helpful Report

Posted 9 months ago

Dear Guest, Thank you for your fantastic review! We're thrilled to hear that you were delighted with the service you received. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. We look forward to serving you again in the future! Warm regards, Lucia

Posted 9 months ago

“OUTSTANDING service. Mahfuz was waiting for us at PHL bag claim, the vehicle was right outside the door, and was very clean. He provided us with a comfortable, efficient and safe ride to our destination. Highly recommend.”

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Posted 9 months ago

Dear Kevin, Thank you for your wonderful review! We're delighted to hear that Mahfuz provided you with excellent service, and that you found the vehicle spotless, pleasant, and ready for your trip. Your recommendation truly means a lot to us and motivates our team to keep delivering top-notch experiences. We look forward to welcoming you back on your next journey! Warm regards, Lucia

Posted 9 months ago

“Clean, comfortable ride. Pleasant driver.”

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Posted 9 months ago

Dear Russell, Thank you for taking the time to share your feedback with us! We're delighted to hear that you enjoyed a spotless and comfortable ride with a enjoyable and nice driver. It’s feedback like yours that inspires us to maintain high standards for all our services. We look forward to providing you with another great experience in the future! Kind regards, Lucia

Posted 9 months ago

“Thank you for the Excellent service I received with your company. Both drivers gave outstanding service to me. I will definitely recommend this company and absolutely use your services again.”

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Posted 9 months ago

Dear Mary, Thank you for your excellent feedback! We're absolutely thrilled to hear that our drivers provided you with outstanding service. Your recommendation means a lot to us, and we can't wait to welcome you back for your next journey. Safe travels until then! Warm regards, Lucia

Posted 9 months ago

“Driver was prompt, car was immaculate. Great experience.”

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Posted 9 months ago

Dear Carol, Thank you so much for your fantastic review! We're delighted that your timely chauffeur and impeccable vehicle met your expectations. It’s always our goal to provide a great experience, and your feedback motivates us to keep up the great work. We would love to deliver another fantastic ride for you on your next journey. Warm regards, Chloe

Posted 9 months ago

Blacklane GmbH is rated 4.7 based on 3,711 reviews