Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,711 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

Info

About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

Visit Website

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great service. 10/10 Thank you!”

Helpful Report

Posted 9 months ago

Dear Valued Guest, Thank you for your awesome feedback! It's amazing to know that you had a great experience with during your ride. We are so grateful for your kind words, and we look forward to your next Blacklane booking. Kind regards, Chloe

Posted 9 months ago

“Blacklane was the best! Very polite and kind. Will use again”

Helpful Report

Posted 9 months ago

Dear Wanda, Thank you for this stellar feedback. We are always aiming for the best, and your comments let us know we are achieving this! We would love to deliver another outstanding experience on your next trip. See you on board soon! Kind regards, Chloe

Posted 9 months ago

“"I had them come to the meeting place accurately, and the driving was safe, so I had them arrive earlier than the time even though I wanted to." "Thanks to you, the first day of the trip was fulfilling." Please take care of me on my way home,”

Helpful Report

Posted 9 months ago

Dear Shigeru, Thank you for your fantastic review! We're thrilled to hear that your arrival was smooth and safe, and that your trip started on such a positive note. This means the world to us. We're looking forward to taking care of you on your way home! Warm regards, Chloe

Posted 9 months ago

“Nice clean cars and polite drivers. Always on time !”

Helpful Report

Posted 9 months ago

Dear Louise, Thank you for sharing your wonderful feedback. We’re so pleased you enjoyed our clean cars and experienced chauffeurs. Thanks for letting us know we are achieving our aim of making every ride exceptional. We can't wait to serve you again soon! Warm regards, Chloe

Posted 9 months ago

“Excellent service. Excellent drivers, professional and competent.”

Helpful Report

Posted 9 months ago

Dear Christina, Thank you for your wonderful review! We take pride in our professional chauffeurs and it's delightful to hear that you found their service to be of the standard you deserve. It means so much that you chose us for your recent rides. We would love to deliver another excellent journey for you soon! Warm regards, Chloe

Posted 9 months ago

“Pleasant and professional drivers, good vehicules, on time, correct invoices. A pleasure to work with !”

Helpful Report

Posted 9 months ago

Dear Valued Guest, Thank you for the fantastic feedback about your Blacklane experience. Our outstanding chauffeurs are considerate, knowledgeable and exude professionalism. I am so glad you enjoy riding with us. Looking forward to your next booking. Warm regards, Chloe

Posted 9 months ago

“Had a comfortable ride from SFO to Cupertino.”

Helpful Report

Posted 9 months ago

Dear Jayakumar, Thank you so much for your kind words! We're thrilled to hear that you had a comfortable airport pick-up from SFO. After all, we always want our guests to travel in comfort, style and with peace of mind. Whether on your return trip to the airport, or on another adventure, we'd love to see you on board soon. Warm regards, Chloe

Posted 9 months ago

“Very good ride and on time. We were happy with the experience. Will use again.”

Helpful Report

Posted 9 months ago

Dear Valued Guest, Thank you so much for your fantastic feedback! Welcome to Blacklane - we’re so happy that you enjoyed your ride and we got you there on time. Can't wait to see you on your next ride! Warm regards, Chloe

Posted 9 months ago

“Driver was on time very clean and tidy car and well dressed”

Helpful Report

Posted 9 months ago

Dear Toni, Thank you for this great review. We take pride in delivering a top-notch experience for our guests, including only the best chauffeurs and vehicles. Your feedback means a lot to us, and we'd love to welcome you again soon! Warm regards, Chloe

Posted 9 months ago

“My clients enjoyed riding Blacklane! I have come to truly love booking my clients with Blacklane... always friendly, always professional, always reliable!”

Helpful Report

Posted 9 months ago

Dear Linda, Thank you so much for your wonderful review! Providing friendly, professional, and reliable service is at the heart of what we do, and it’s fantastic to hear you are loving the Blacklane experience! We look forward to continuing to support you and your clients for all your future travel needs. Warm regards, Chloe

Posted 9 months ago

“Both drivers where kind ,courstey and provided a pleasant drive to and from the airport”

Helpful Report

Posted 9 months ago

Dear Earl, Thank you for your kind review. We’re so pleased to know that both of your drivers made your trips to and from the airport courteous and enjoyable. Providing a friendly, comfortable ride is something we strive for with every journey, and it’s wonderful to hear we met that standard for you. We look forward to seeing you again on your next trip. With appreciation, Veronica

Posted 9 months ago

“Polte and helpful driver and comfortable car”

Helpful Report

Posted 9 months ago

Dear Margarete, Thank you for your wonderful review. We’re so pleased to hear that your driver’s politeness and helpfulness stood out, and that you were able to enjoy a comfortable and relaxing ride. Ensuring each journey is pleasant for our guests is always our goal, and it’s rewarding to know we met your expectations. We look forward to welcoming you again on your next trip. Warmest regards, Veronica

Posted 9 months ago

“All drivers and vehicles on every ride were great always on time polite friendly and cars so clean”

Helpful Report

Posted 9 months ago

Dear Domenico, Thank you for your glowing review. We’re so pleased to hear that you enjoyed your rides and appreciated the politeness and friendliness of our drivers. Maintaining clean and well-presented vehicles is something we take great pride in, and it’s rewarding to know this added to your positive experience. We look forward to welcoming you on your next journey. With appreciation, Veronica

Posted 9 months ago

“Our driver was amazing. It was our families first visit to Torando, we only had a few hours and he showed us all around. Our driver was caring to our family and was a kind driver. The trip was fantastic.”

Helpful Report

Posted 9 months ago

Dear Kimberly, Thank you for your fantastic review. We’re delighted to hear that your family had such a wonderful experience in Toronto and that your driver’s kindness and attentiveness left a lasting impression. Creating memorable moments for our guests is something we truly value, and it’s rewarding to know we could help make your visit to the city special. We look forward to welcoming you again on your future adventures. With warm wishes, Veronica

Posted 9 months ago

“U were at the airport in Amsterdam to pick us up n took us to our hotel. Your service was excellent. The young man that picked us up was very polite n told us about the big ships n where to go to C them.”

Helpful Report

Posted 9 months ago

Dear Carmel, Thank you for your excellent review. We’re so pleased to hear you had such a positive experience with our service in Amsterdam. It’s wonderful to know your driver not only offered polite and professional service but also shared helpful tips to enhance your visit to the city. We look forward to welcoming you back on your future travels. Kind regards, Veronica

Posted 9 months ago

“Great service”

Helpful Report

Posted 9 months ago

Dear Robert, Thank you for your wonderful review. We’re delighted to hear that you were pleased with our service. Providing the best possible experiences is always our goal, and it’s truly rewarding to know we met your expectations. We look forward to welcoming you on another journey in the near future. With appreciation, Veronica

Posted 9 months ago

“Very good service.”

Helpful Report

Posted 9 months ago

Dear Stephen, Thank you for your kind words. We’re so pleased to hear that you found our service to be very good. Providing exceptional experiences is at the heart of what we do, and it’s wonderful to know we’re meeting your expectations. We look forward to welcoming you on another journey soon. With gratitude, Veronica

Posted 9 months ago

“everything was great ! picked up the three of us at LGA and dropped us off at separate hotels.”

Helpful Report

Posted 9 months ago

Dear Edward, Thank you for your fantastic review. We’re delighted to hear that everything went smoothly during your trip and that our service met your expectations. It’s always our goal to provide seamless, stress-free transportation for you and your companions, and it’s rewarding to know we achieved that for you. We look forward to welcoming you again on your next journey. With appreciation, Veronica

Posted 9 months ago

“I have used Blacklane in several countries and have always been able to count on them to be reliable. I don't hesitate to use them.”

Helpful Report

Posted 9 months ago

Dear Jonathan, Thank you for your wonderful review. We’re delighted to know that you’ve enjoyed reliable experiences with us across multiple countries. Your trust means so much to our team, and we remain committed to upholding the high standards that keep you returning. We look forward to welcoming you on another journey in the near future. With appreciation, Veronica

Posted 9 months ago

“Fabulous - punctual, great communication, friendly service”

Helpful Report

Posted 9 months ago

Dear Robyn, Thank you for your fabulous review! We’re thrilled to hear that our punctuality, communication, and friendly service made such a positive impact on your experience. Your satisfaction is our priority, and knowing that we met your expectations is incredibly rewarding. We can't wait to assist you again in the future! Warmest wishes, Veronica

Posted 9 months ago

Blacklane GmbH is rated 4.7 based on 3,711 reviews