Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,707 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

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English

“On time. Good communication. Excellent driver and car.”

Helpful Report

Posted 8 months ago

Dear Matt, Thank you for your wonderful review! We're delighted to hear that you had a great experience with our punctual service, clear communication and excellent chauffeur and vehicle. Your satisfaction is our priority and we look forward to seeing you again in the future! Warm regards, Jacob

Posted 7 months ago

“Simple app. Clean vehicles. Professional drivers and friendly service. Nothing but good experiences after several rides. Have already recommended to many friends with upcoming travel.”

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Posted 8 months ago

Dear Michael, Thank you for your wonderful feedback! We’re delighted to hear you’ve had good experiences with our clean vehicles and professional chauffeurs. It’s fantastic that you’ve been recommending us to your friends and we can’t wait to provide them with the same exceptional service! Looking forward to seeing you again soon! Warm regards, Jacob

Posted 7 months ago

“We were delighted with the level of communication and service. Our driver was timely, flexible and extremely competent.”

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Posted 8 months ago

Dear Karen, Thank you for your wonderful review! We’re so pleased to hear that our communication and service met your expectations and that your chauffeur provided a timely and competent experience. Your feedback truly inspires us to continue delivering the best for our valued customers. We look forward to seeing you again in the future! Warm regards, Jacob

Posted 7 months ago

“Our driver was prompt pleasant and very professional. He drove through Rome on the day of public transportation strike and demonstration for Palestine. This took extra time he was careful and patient during this added stress!”

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Posted 8 months ago

Dear Pamela, Thank you so much for your wonderful review! We are pleased to hear that our chauffeur provided you with a prompt and professional service, especially given the challenging circumstances in Rome. Your appreciation for his patience means a lot to us! We look forward to seeing you again in the future! Warm regards, Jacob

Posted 7 months ago

“We loved travelling with Ehsan Zahedani! He is a fantastic driver, driving a wonderful and very comfortable vehicle. Ehsan is also an extremely courteous and charming individual. I loved chatting with him on our way to the airport! I wish him all the best and thank Emirates for this service.”

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Posted 8 months ago

Dear Dipanjan, Thank you so much for your wonderful review! We’re thrilled to hear that you had such a great experience with Ehsan and enjoyed your conversations on the way to the airport. Your kind words about his service and our comfortable vehicles truly mean a lot to us. Wishing you safe travels and hoping to welcome you aboard again soon! Warm regards, Jacob

Posted 7 months ago

“great service”

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Posted 8 months ago

Dear Peter, Thank you for your wonderful review! We're so pleased to hear that you enjoyed our service. Your encouragement truly motivates us to keep providing the best experience possible. We look forward to seeing you again soon! Warm regards, Jacob

Posted 7 months ago

“Excellent service all round.”

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Posted 8 months ago

Dear Sandra, Thank you so much for your wonderful review! We’re delighted to hear that you found our service to be excellent all around. Your feedback truly motivates us to continue delivering top notch experiences. We can’t wait to see you again soon! Kind regards, Jacob

Posted 7 months ago

“Super service Great attention to detail and reactivity. Very good helpdesk too! Thanks v much”

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Posted 8 months ago

Dear Valued Guest, Thank you so much for your wonderful feedback! We’re delighted to hear that you appreciated our attention to detail and responsive helpdesk. Your satisfaction is our aim and we look forward to assisting you again in the future! Warm regards, Jacob

Posted 7 months ago

“Professional service”

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Posted 8 months ago

Dear Michael, Thank you for your fantastic review! We’re thrilled to know that you experienced our professional service. Your satisfaction is our top priority and we can’t wait to welcome you back in the future! Warm regards, Jacob

Posted 7 months ago

“The driver was on time and was waiting for us as we exited pass port control. He was courteous and a safe driver, delivering us to our destination safe and sound. We would highly recommend Blacklane and our driver.”

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Posted 8 months ago

Dear Robert, Thank you very much for your fantastic review! We are thrilled to hear that your chauffeur was on time and provided courteous and safe service. Your recommendation means a lot to us and we look forward to welcoming you back soon! Warm regards, Jacob

Posted 7 months ago

“Calin Josan looked the part of a chauffeur, well-dressed in a suit, and drove the type of car you expect. Not only was he on time, but you couldn't miss his sign. He immediately collected my wife's luggage and helped wheel it to the car. Nothing was too much of a problem. We had a great discussion on the way to the hotel, and were informed of prominent features along the way. Overall, it was a most pleasant experience and a great introduction to Paris. Thanks, Calin.”

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Posted 8 months ago

Dear Robert, Thank you for your fantastic review! We're thrilled to hear that Calin made such a positive impression and contributed to your great experience in Paris. It's wonderful to know that he took such good care of you and your wife. We truly appreciate your feedback and hope to welcome you again soon! Warm regards, Jacob

Posted 7 months ago

“Blacklane was waiting for us kept us update regarding our driver, we would use them again.”

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Posted 8 months ago

Dear Valued Guest, Thank you for your fantastic review! We're thrilled to hear that you appreciated our timely updates and that our chauffeur was there to greet you. Your satisfaction is our priority and we can't wait to see you again in the future! Warm regards, Jacob

Posted 7 months ago

“Dear Blacklane, Thank you for always provide us with excellent services i.e : always on time, responsive & helpful call center staffs with 24 hours time service, luxurious cars with friendly & professional drivers.”

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Posted 8 months ago

Dear Pungki, Thank you for your fantastic review! We’re thrilled to hear that our team has consistently met your expectations with timely service, responsive support and professional chauffeur. Your kind words inspire us to keep delivering the best experiences possible! Warm regards, Jacob

Posted 7 months ago

“Excellent service as always! The driver was already waiting with my name sign and had the car I specifically requested parked right up front. Smooth, professional, and reliable—truly no comparison to other car services.”

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Posted 8 months ago

Dear Maxine, Thank you for your fantastic review! We're thrilled to know that our service met your expectations and that your chauffeur was ready and waiting for you. We pride ourselves on reliability and professionalism and your feedback truly reinforces our commitment to excellence. We can't wait to see you again! Warm regards, Jacob

Posted 7 months ago

“Great service. Will Recommend them.”

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Posted 8 months ago

Dear Joanne, Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with our service and appreciate your recommendation. Your support means a lot to us and we can't wait to welcome you back! Warm regards, Jacob

Posted 7 months ago

“Arrived on time. Very professional. Excellent comfort. Would ride again”

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Posted 8 months ago

Dear Valued Guest, Thank you for your fantastic review! We’re thrilled to hear that your experience was marked by professionalism and comfort. Your satisfaction is our top priority and we can’t wait to welcome you back for your next ride! Warm regards, Jacob

Posted 7 months ago

“Always clean cars. Always well dressed, courteous, and careful drivers.”

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Posted 8 months ago

Dear Valued Guest, Thank you for your fantastic review! We are thrilled to hear that you consistently enjoy clean vehicles and courteous chauffeurs. Your appreciation for our team is truly valued and we look forward to exceeding your expectations on your next ride! Warm regards, Jacob

Posted 7 months ago

“The punctuality , cars and drivers are excellent . Any minor deviation to a standard straightforward booking takes much patience to finalise .”

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Posted 8 months ago

Dear Alan, Thank you for your fantastic review! We’re thrilled to know that you found our punctuality and chauffeurs to be excellent. We appreciate your understanding regarding any minor deviations in the booking process. Your feedback is invaluable to us and we look forward to seeing you again in the future! Warm regards, Jacob

Posted 7 months ago

“Great service”

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Posted 8 months ago

Dear Natalie, Thank you for your fantastic review! We're thrilled to hear that you found our service to be great. Your satisfaction is our priority and we look forward to seeing you again in the future! Warm regards, Jacob

Posted 7 months ago

“I have used Blacklane all over the world and they are always on time, friendly and professional drivers and very nice vehicles. Most recently twice in Barcelona Spain. Thank you Blacklane. Customer for life!”

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Posted 8 months ago

Dear Cynthia, Thank you so much for your fantastic review! We're thrilled to hear that you've enjoyed reliable service from our friendly and professional chauffeurs all over the world, especially in beautiful Barcelona. Your support means everything to us and we're honored to have you as a lifelong customer! Warm regards, Jacob

Posted 7 months ago

Blacklane GmbH is rated 4.7 based on 3,707 reviews