Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,706 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I had a ride from Cannes to Lucca and then Lucca to Florence. Both on time and professional. Would use again.”

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Posted 8 months ago

Dear Hardin, Thank you for your fantastic review! We're delighted to hear that your rides from Cannes to Lucca and Lucca to Florence were punctual and professional. Your satisfaction means the world to us and we look forward to seeing you again in the future! Warm regards, Jacob

Posted 7 months ago

“our driver was wonderful. I need to stop at a pharmacy and he was very accommodating.”

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Posted 8 months ago

Dear Renee, Thank you for your fantastic review! We're delighted to hear that your chauffeur was wonderful and accommodating during your trip. Your satisfaction means everything to us and we appreciate you taking the time to share your experience. We look forward to seeing you again! Warm regards, Jacob

Posted 7 months ago

“Excellent friendly service Cannot fault this company”

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Posted 8 months ago

Dear Robert, Thank you so much for your fantastic review! We are thrilled to hear that you found our service excellent and friendly. Your satisfaction means the world to us and your kind words will inspire our team to keep up the great work. We can't wait to see you again in the future! Warm regards, Jacob

Posted 7 months ago

“Drivers communicated, arrived on time and were courteous.”

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Posted 8 months ago

Dear Julia, Thank you for your fantastic review! We're delighted to hear that our chauffeurs communicated and provided courteous service. Your feedback is incredibly valuable to us and we appreciate your kind words. We look forward to seeing you again soon! Warm regards, Jacob

Posted 7 months ago

“Impeccable Service!”

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Posted 8 months ago

Dear Michelle, Thank you so much for your outstanding review! We're delighted to hear that you experienced impeccable service with us. Your satisfaction means the world to our team and we truly appreciate your kind words. We look forward to welcoming you back soon! Warm regards, Jacob

Posted 7 months ago

“Our driver was professional and courteous.”

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Posted 8 months ago

Dear Della, Thank you for your fantastic review! We're delighted to hear that your chauffeur was professional and courteous. We always strive to provide the best service possible and it's wonderful to know that we met your expectations. We look forward to seeing you again in the future! Warm regards, Jacob

Posted 7 months ago

“OUTSTANDING SERVICE! Blacklane is reliable, always keeping me and the executives updated on the status of the booking. From booking the trip to receiving confirmation details, chauffeur information, and sending receipts for paid trips, Blacklane consistently exceeds expectations. Even making changes to reservations is easy! Unfortunately, there are some areas my executives travel where Blacklane doesn't have service, so I have to go elsewhere. I highly recommend Blacklane!”

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Posted 8 months ago

Dear Lisa, Thank you for your outstanding review! We're delighted to hear that our reliable service has consistently exceeded your expectations and that you appreciate the updates on your bookings. Your recommendation means the world to us and we’re constantly striving to improve our offerings, so we hope to expand our services to the areas you mentioned in the future. We look forward to welcoming you and your executives again soon! Warm regards, Jacob

Posted 7 months ago

“Excellent”

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Posted 8 months ago

Dear Eduardo, Thank you for your excellent review! We're delighted to hear that you had a great experience with us. Your feedback truly brightens our day and motivates us to continue providing outstanding service. We look forward to welcoming you back soon! Warm regards, Jacob

Posted 7 months ago

Dear Eduardo, Thank you for your excellent review! We're delighted to know you had a great experience with us. Your feedback means a lot and encourages us to continue providing top notch service. We look forward to welcoming you back soon! Best wishes, Jacob

Posted 7 months ago

“Lovely, professional service”

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Posted 8 months ago

Dear Kevin, Thank you for your lovely review! We're delighted to hear that you experienced our professional service. Providing a high level of service is what we strive for and your kind words truly motivate us. Looking forward to see you again in the future! Warm regards, Jacob

Posted 7 months ago

“Excellent service!”

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Posted 8 months ago

Dear Misty, Thank you for your excellent review! We’re delighted to hear that you received outstanding service. Your satisfaction means the world to us and we appreciate you taking the time to share your experience. We look forward to seeing you again soon! Warm regards, Jacob

Posted 7 months ago

“I use Blacklane for my boss's trips both here in the US and in Europe and haven't had an issue yet. Pickups are always on time and communication is great. The one time I couldn't get a Blacklane car in an area they don't serve put me into a panic! I really appreciate their prompt, thorough service.”

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Posted 8 months ago

Dear Diane, Thank you for your fantastic review! We're thrilled to know that you've had such a seamless experience with our service, both in the US and Europe. Timely pickups and clear communication are key to a great journey and we're glad to hear we hit the mark for you. We're always here to provide thorough service, even in those tricky situations! We look forward to assisting you and your boss on your future trips! Warm regards, Jacob

Posted 7 months ago

“Driver was wonderful. Continued to monitor our delayed flight. Upon our arrival he texted a photo of his location”

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Posted 8 months ago

Dear Kathy, Thank you for your fantastic review! We're delighted to hear that your chauffeur was wonderful and kept an eye on your delayed flight. Communication is key and we’re glad he took the time to send you a photo of his location. Your satisfaction means the world to us! We can't wait to see you again in the future! Warm regards, Jacob

Posted 7 months ago

“always professional, courteous & on time.”

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Posted 8 months ago

Dear Deborah, Thank you for your fantastic review! We’re delighted to hear that you found our service professional, courteous and punctual. Your satisfaction is our top priority and we're grateful for your kind words. We look forward to seeing you again in the future! Warm regards, Jacob

Posted 7 months ago

“Very happy with service and prompt arrival collection time.”

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Posted 8 months ago

Dear Denise, Thank you for your wonderful review! We're thrilled to hear that you were happy with our service and the prompt arrival collection time. Your satisfaction is our priority and we appreciate your kind words. We look forward to seeing you again soon! Warm regards, Jacob

Posted 7 months ago

“So grateful to our kind Blacklane driver who got us to the airport from a neighborhood that was not exactly savoury. The ride was comfortable and competent.”

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Posted 8 months ago

Dear Carolyn, Thank you for your lovely review! We're so glad to hear that our chauffeur made your journey to the airport a comfortable one, especially in a less than savory area. Your kind words about our service are truly appreciated and inspire us to keep delivering exceptional experiences. We hope to see you again soon! Warm regards, Jacob

Posted 7 months ago

“MY DRIVER WAS VERY COURTEOUS SAND HELPFUL. EASY TRIP HOM FROM MY VACATION.”

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Posted 8 months ago

Dear June, Thank you for your amazing review! We're so pleased to hear that your chauffeur was courteous and helpful, making your journey home from vacation smooth and enjoyable. Your feedback is greatly appreciated! We hope to see you again soon! Warm regards, Jacob

Posted 7 months ago

“On time and very respectful”

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Posted 8 months ago

Dear Karla, Thank you for your wonderful review! We’re pleased to hear that your experience with our service was on time and respectful. Your feedback truly inspires our team to maintain our high standards. We can’t wait to see you again soon! Warm regards, Jacob

Posted 7 months ago

“Car arrived on time ( even before expected time) Very nice car clean and comfortable Excellent driver”

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Posted 8 months ago

Dear Ruth, Thank you so much for your wonderful review! We’re thrilled to hear that your vehicle arrived on time and that you enjoyed a clean and comfortable ride with an excellent chauffeur. Your satisfaction is our top priority and your feedback truly inspires us to maintain our high standards. We can't wait to see you again! Warm regards, Jacob

Posted 7 months ago

“Great experience - excellent communication beforehand, comfortable car, pleasant and professional driver, reasonable price. Would definitely use again.”

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Posted 8 months ago

Dear Reviewer, Thank you for your wonderful review! We're thrilled to hear that you had a great experience with excellent communication and enjoyed a comfortable ride with our professional chauffeur. Your feedback truly encourages our team to maintain high standards and offer reasonable prices. We look forward to seeing you again on your next journey! Warm regards, Jacob

Posted 7 months ago

“Every one of the drivers was on site in advance. Everyone was very polite and helpful. Excellent service.”

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Posted 8 months ago

Dear George, Thank you so much for your wonderful review! We’re thrilled to hear that our chauffeurs were punctual and provided you with polite and helpful service. Your kind words inspire us to continue delivering excellent experiences to our valued customers. We can’t wait to see you again soon! Warm regards, Jacob

Posted 7 months ago

Blacklane GmbH is rated 4.7 based on 3,706 reviews