Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,627 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous // 01/01/2019

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“I highly recommend!”

Helpful Report

Posted 1 week ago

Dear Lilia, Thank you for your recommendation and for choosing Blacklane. It means a lot to know you had such a positive experience with us. We truly appreciate your support and hope to welcome you on board again soon. Kind regards, Veronica

Posted 1 week ago

“Smooth and friendly service.”

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Posted 1 week ago

Dear Philip, Thank you for sharing your feedback with us. It’s great to know your ride was smooth and that your chauffeur made the experience a friendly one. We appreciate your kind words and look forward to welcoming you on board again. Warm regards, Veronica

Posted 1 week ago

“Very courteous and professional. Was a pleasant ride after a long day of traveling.”

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Posted 1 week ago

Dear Leizl, Thank you for taking the time to share your feedback with us. We’re pleased to know your chauffeur was courteous and professional, and that the ride was a pleasant one after a long day of traveling. We truly appreciate your kind words and hope to welcome you on board again soon. Kind regards, Veronica

Posted 1 week ago

“Driver arrived early, was courteous and helpful. No complaints at all.”

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Posted 1 week ago

Dear Leslie, Thank you for taking the time to share your feedback with us. We’re pleased to know your chauffeur arrived early and provided such courteous and helpful service throughout your ride. It’s wonderful to hear everything went smoothly. We hope to welcome you on board again soon. Kind regards, Veronica

Posted 1 week ago

“Our Driver was timely, personable, professional snd a very nice person. We really enjoyed our time with him.”

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Posted 1 week ago

Dear Gary, Thank you for sharing your kind feedback with us. We’re pleased to hear your chauffeur was punctual, personable, and professional, and that they made your journey so enjoyable. We truly appreciate your support and hope to welcome you on board again soon. Warm regards, Sam

Posted 1 week ago

“Good service”

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Posted 2 weeks ago

Dear Dennis, Thank you for taking the time to share your feedback with us. We’re pleased to know you had a good experience and found the service reliable. We truly appreciate your support and hope to welcome you on board again soon. Kind regards, Sam

Posted 1 week ago

“Driver was great apologies for not having any cash for a tip.”

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Posted 2 weeks ago

Dear Darren, Thank you for sharing your feedback with us. We’re pleased to hear your chauffeur made such a great impression. Please don’t worry about not having cash for a tip, as gratuity is already included in the booking price. We truly appreciate your kind words and hope to welcome you on board again soon. Kind regards, Sam

Posted 1 week ago

“Easy to book, a fair price, collected me on time, in an immaculate and comfortable vehicle. Mr. Muhammad Junaid Naeem, your driver, was extremely courteous, and considerate getting me to the end of a 213 mile journey bang on time despite horrendous overnight total closures of several motoways, and long diversions, en route.”

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Posted 2 weeks ago

Dear Christopher, Thank you for taking the time to share such thoughtful feedback. We’re pleased to know your booking was easy, the price felt fair, and that you arrived on time in a comfortable, immaculate vehicle. It’s especially wonderful to hear that your chauffeur, Mr. Naeem, was courteous and considerate throughout such a long journey, even with the motorway closures and diversions along the way. We truly appreciate your kind words and hope to welcome you on board again soon. Kind regards, Sam

Posted 1 week ago

“Chauffeur arrived before pickup time which is good.”

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Posted 2 weeks ago

Dear Kaimook, Thank you for taking the time to share your feedback with us. It’s great to know your chauffeur arrived before the scheduled pickup time and helped make the start of your journey a smooth one. We appreciate your support and hope to welcome you on board again soon. Kind regards, Sam

Posted 1 week ago

“Delayed flight and recieved a txt from driver to make sure all is well. Waited patiently and was a good driver in a very clean vehicle. Helped with luggage as well.”

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Posted 2 weeks ago

Dear Wayne, Thank you for taking the time to share your feedback with us. It’s wonderful to hear that your chauffeur kept in touch after your flight delay, waited patiently, and made your journey comfortable in a clean vehicle while also helping with your luggage. We truly appreciate your kind words and hope to welcome you on board again soon. Kind regards, Sam

Posted 1 week ago

“Driver was on time professional in manner excellant driver knew his way around the airport car was immaculate great experience”

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Posted 2 weeks ago

Dear Daniel, Thank you for taking the time to share your feedback with us. We’re pleased to hear your chauffeur was punctual, professional, and helped make the journey such a great experience in an immaculate vehicle. We truly appreciate your kind words and hope to welcome you on board again soon. Kind regards, Sam

Posted 1 week ago

“Thank you very much for an excellent, punctual and most helpful service for my son and his moving needs. He managed to work fast and safe. I am grateful. Until next time.”

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Posted 2 weeks ago

Dear Alvaro, Thank you for taking the time to share your kind feedback with us. We’re pleased to hear our punctual and helpful service made things easier for your son during his move, and that the chauffeur handled everything quickly and safely. We truly appreciate your support and look forward to welcoming you on board again. Kind regards, Sam

Posted 1 week ago

“Driver was excellent courteous and car was immaculate.”

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Posted 2 weeks ago

Dear Miriam, Thank you very much for sharing your feedback with us. It’s wonderful to hear that your chauffeur was so excellent and courteous, and that you found the vehicle immaculate. We truly appreciate you choosing Blacklane and hope we can take care of your journeys again soon. Kind regards, Sam

Posted 2 weeks ago

“I have used black lane in Europe and the United States and they are highly dependable and professional”

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Posted 2 weeks ago

Dear Valued Guest, Thank you very much for sharing your feedback with us. It is great to hear that across both Europe and the United States you have found Blacklane to be so dependable and professional. We truly appreciate your continued trust in us and look forward to taking care of many more of your journeys. Kind regards, Sam

Posted 2 weeks ago

“Always on time - lovely car and a safe pleasant driver Good value for money”

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Posted 2 weeks ago

Dear Douglas, Thank you very much for sharing your feedback with us. It’s great to hear that you can rely on us to be on time and that you enjoyed the lovely car and safe, pleasant chauffeur, as well as the value for money. We really appreciate you choosing Blacklane and hope we can look after many more of your journeys. Kind regards, Sam

Posted 2 weeks ago

“Love this company So reliable and beautiful vehicles Takes the stress out of transfers especially before and after flights 5*****”

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Posted 2 weeks ago

Dear Catherine, Thank you so much for your wonderful feedback and for your kind words about Blacklane. It is great to hear that you find us so reliable, enjoy our beautiful vehicles, and feel that we help take the stress out of transfers around your flights. We really appreciate your trust and your 5-star rating, and we hope to look after many more of your journeys. Warm regards, Sam

Posted 2 weeks ago

“I am so impressed with Blacklane. I have used it in several cities. The drivers in NYC, DC & Chicago have been amazing. California wasn't great. I will always be a loyal customer. I am hoping that you service Milan.”

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Posted 2 weeks ago

Dear Alexandra, Thank you so much for taking the time to share your experience with us. It means a lot to hear that you’ve used Blacklane in several cities and that your chauffeurs in NYC, DC, and Chicago have been amazing. We’re sorry that your experience in California did not live up to the same standard, and we appreciate you letting us know so we can keep improving the consistency of our service across all locations. If you’d be willing to share more details about your California ride, please contact us at guestrelations@blacklane.com so we can review this in depth. We’re also happy to confirm that we do operate in Milan. We look forward to taking care of many more of your journeys around the world. Warm regards, Sam

Posted 2 weeks ago

“Mr. Warren Cook was very kind and attentive, incredible driver!”

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Posted 2 weeks ago

Dear Giulia, Thank you so much for sharing your feedback with us. We’re delighted to hear that Mr. Cook was so kind, attentive, and made such an incredible impression as your chauffeur. We truly appreciate you choosing Blacklane and hope we can look after your journeys again soon. Warm regards, Sam

Posted 2 weeks ago

“Excellent. The car was very comfortable and clean. Great driver and very polite. Very much enjoyed.”

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Posted 2 weeks ago

Dear Mark, Thank you for sharing your feedback with us. It’s great to hear that you found the vehicle so comfortable and clean, and that your chauffeur was both excellent and very polite. We’re really pleased you enjoyed your journey and hope we can welcome you on board again soon. Kind regards, Sam

Posted 2 weeks ago

“Great service, excellent driver.”

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Posted 2 weeks ago

Dear Patricia, Thank you very much for sharing your feedback with us. It’s wonderful to hear that you experienced great service and had such an excellent driver. We’re grateful you chose to travel with us and hope we can welcome you on board again soon. Kind regards, Sam

Posted 2 weeks ago

Blacklane GmbH is rated 4.7 based on 3,627 reviews