Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,627 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

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English

“Smooth, relaxed trip in a very impressive BMW”

Helpful Report

Posted 2 weeks ago

Dear Valued Guest, Thank you for taking a moment to share your feedback with us. We’re really pleased to hear that you enjoyed such a smooth, relaxed trip and appreciated the impressive BMW. We’re grateful you chose to ride with us and hope we can look after your journeys again soon. Kind regards, Sam

Posted 2 weeks ago

“Always on time. Always great drivers. Never have to worry for even a minute after a reservation is confirmed”

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Posted 2 weeks ago

Dear Norman, Thank you very much for sharing your feedback with us. It’s wonderful to hear that you can always rely on us for punctual rides and excellent chauffeurs, and that you feel completely at ease once your reservation is confirmed. We truly appreciate your trust and look forward to taking care of many more of your journeys. Kind regards, Sam

Posted 2 weeks ago

“Our driver was waiting as we exited the Customs. He was very friendly and helpful. Would throughly recommend Blacklane to our friends”

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Posted 2 weeks ago

Dear John, Thank you very much for sharing your experience with us. It’s great to hear that your chauffeur was ready and waiting as you exited Customs, and that you found them so friendly and helpful. We really appreciate your willingness to recommend Blacklane to your friends and hope we can look after your journeys again soon. Kind regards, Sam

Posted 2 weeks ago

“Friendly and good driver”

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Posted 2 weeks ago

Dear Valued Guest, Thank you for taking a moment to share your feedback with us. It’s great to hear that you found your chauffeur both friendly and a good driver. We really appreciate you choosing Blacklane and hope we can take care of your journeys again soon. Kind regards, Sam

Posted 2 weeks ago

“Without question, Blacklane is the one part of my trip I know will go flawlessly. The drivers are superb: always where they say they will be, well trained, efficient and kind, and their vehicles are immaculate. Having the ability to get on the road quickly with an expert, professional driver who knows the area is priceless. By the time you pay for the rental car and ancillary fees, fuel, tolls and hotel parking fees, you realize the small premium for Blacklane's service is well worth it!”

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Posted 2 weeks ago

Dear Gina, Thank you so much for sharing such thoughtful feedback with us. It means a lot to hear that Blacklane is the part of your trips you can always count on to go smoothly. We truly appreciate your kind words about our chauffeurs and vehicles, and that you value having a professional, local expert ready to get you on the road quickly. It’s also wonderful to know that, when you consider the overall costs of other options, you feel the premium for our service is worthwhile. We’re very grateful for your trust and look forward to taking care of many more of your journeys. Warm regards, Sam

Posted 2 weeks ago

“Driver was outstanding.”

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Posted 2 weeks ago

Dear Valued Guest, Thank you for taking a moment to share your feedback with us. We’re very pleased to hear that your driver was outstanding. We appreciate you choosing Blacklane and hope we can look after your journeys again soon. Kind regards, Sam

Posted 2 weeks ago

“Our chauffeur arrived 15 minutes early, was professional and pleasant. We had to make a secondary stop which went very smoothly as well. He dropped us off at the closest door for our check in area, placing the suitcases on the sidewalk and even extended the handles. The car was immaculate both inside and out. Excellent service!”

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Posted 2 weeks ago

Dear Barbara, Thank you so much for sharing your experience with us. It’s wonderful to hear that your chauffeur arrived early, was both professional and pleasant, and handled the additional stop so smoothly. We’re especially pleased that the thoughtful help with your luggage and the immaculate car made your journey feel so seamless from start to finish. We truly appreciate you riding with us and hope we can take care of your travels again soon. Warm regards, Sam

Posted 2 weeks ago

“Excellent driver and car”

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Posted 2 weeks ago

Dear Valued Guest, Thank you for taking a moment to share your feedback with us. We’re really pleased to hear that you enjoyed both your chauffeur and the vehicle. We appreciate you choosing Blacklane and hope we can look after your journeys again soon. Kind regards, Sam

Posted 2 weeks ago

“Nancy was pleased with the service.”

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Posted 3 weeks ago

Dear William, Thank you for sharing this with us. We’re pleased to hear Nancy was happy with the service and had a positive experience with Blacklane. We truly appreciate your feedback and hope to welcome you on board again soon. Kind regards, Veronica

Posted 1 week ago

“New & Clean Mercedes Benz. Well dress & professional drivers.”

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Posted 3 weeks ago

Dear Valued Guest, Thank you for taking the time to leave a review. It is great to know you were pleased with the clean Mercedes-Benz and the professional, well-presented chauffeurs. We appreciate your feedback and hope to welcome you on board again soon. Kind regards, Veronica

Posted 1 week ago

“My experience has been great. From communicating with the drivers to the safety during transit. Pavlo was great!!”

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Posted 3 weeks ago

Dear Nicole, Thank you for sharing your experience with us. It’s wonderful to know you felt well looked after throughout your ride, from the communication with your chauffeur to the sense of safety during transit, and we’ll be sure to pass your kind words on to Pavlo. We truly appreciate your feedback and hope to welcome you on board again soon. Best wishes, Veronica

Posted 1 week ago

“The driver was in place and waiting. We enjoyed chatting with him. We arrived in Hanover safely. The journey was smooth and comfortable.”

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Posted 3 weeks ago

Dear Penelope, Thank you for taking the time to share your feedback. We’re pleased to hear your chauffeur was there waiting for you, made the journey enjoyable, and got you to Hanover safely in comfort. We appreciate your kind words and hope to welcome you on board again soon. Kind regards, Veronica

Posted 1 week ago

“The driver arrived early and was very helpful.”

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Posted 3 weeks ago

Dear Elaine, Thank you for sharing your feedback with us. It’s great to hear your chauffeur arrived early and was so helpful throughout your experience. We appreciate your kind words and hope to welcome you on board again soon. Best wishes, Veronica

Posted 1 week ago

“Fabulous service!”

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Posted 3 weeks ago

Dear Dusky, Thank you for your lovely feedback. We’re so pleased to know you had a fabulous experience with us. We truly appreciate your kind words and hope to welcome you on board again soon. Best wishes, Veronica

Posted 1 week ago

“On time pick up. The car was very nice and clean/”

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Posted 3 weeks ago

Dear Chingyi, Thank you for taking the time to share your feedback. We’re pleased to know your pickup was on time and that you enjoyed a very nice, clean vehicle. We appreciate your kind words and hope to welcome you on board again soon. Kind regards, Veronica

Posted 1 week ago

“My Driver was professional and courteous as always. Always appreciate Blacklane’s staff.”

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Posted 3 weeks ago

Dear Joan Michelle, Thank you for your continued support and for sharing your kind feedback. We’re pleased to know your chauffeur was professional and courteous once again, and that our team continues to leave a positive impression. We truly appreciate your loyalty and hope to welcome you on board again soon. Kind regards, Veronica

Posted 1 week ago

“Excellent service..easy to set up, reasonable cost”

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Posted 3 weeks ago

Dear Hope, Thank you for taking the time to share your feedback. It’s wonderful to know you found the experience easy to arrange and well priced, while still receiving excellent service. We truly appreciate your kind words and look forward to welcoming you on board again soon. Best wishes, Veronica

Posted 1 week ago

“Driver was on time, text me where to meet and was friendly & curtious. This was my first experience with Blacklane and I look forward to using you again in future. I'll be sharing your name to my business associates.”

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Posted 3 weeks ago

Dear Valued Guest, Thank you so much for sharing your experience with us. It’s great to hear that your chauffeur was on time, clearly communicated where to meet, and made a friendly first impression on your very first Blacklane ride. We really appreciate your trust and are especially grateful that you plan to recommend us to your business associates. We look forward to welcoming you back on board again soon. Warm regards, Veronica

Posted 3 weeks ago

“We had a fantastic ride with Ahmed! We spent 2 1/2 hours in the car with him and he was a consummate professional and a delight to converse with. He was a careful and conservative driver and was very concerned about our comfort and safety. We would never hesitate to ride with Ahmed again, and in fact were lucky to have him pick us up and drive us home when we returned to the States. Five stars isn't enough.”

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Posted 3 weeks ago

Dear Heather, Thank you so much for sharing your lovely feedback. It’s wonderful to hear that your time with Ahmed was so professional, comfortable, and enjoyable from start to finish. We’re especially pleased that you felt safe and well looked after during such a long ride, and that you were able to travel with him again on your return. We’ll make sure your kind words and “extra” stars are passed on to Ahmed and our local team. We truly appreciate you choosing Blacklane and hope we’ll have the pleasure of welcoming you on board again soon. Warm regards, Veronica

Posted 3 weeks ago

“Always polite and courteous drivers in clean and beautiful cars.”

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Posted 3 weeks ago

Dear Giulia, Thank you for taking a moment to share your feedback. We’re delighted to hear that our chauffeurs remain polite and courteous and that you enjoy clean and beautiful vehicles. We truly appreciate your kind words and look forward to welcoming you on board again soon! Warm regards, Chloe

Posted 3 weeks ago

Blacklane GmbH is rated 4.7 based on 3,627 reviews