Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,627 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“We had an earl pickup and our driver arrived early which was awesome. Awesome driving and go to our destination early which was great. Clean car, complimentary water were really appreciated.”

Helpful Report

Posted 1 month ago

Dear Scott, Thank you for your fantastic feedback! It’s great to hear you appreciated the early pickup, clean car and complimentary water - I'm pleased we could contribute to a smooth experience. We look forward to assisting you again on your next ride. Kind regards, Chloe

Posted 3 weeks ago

“Courtesy and professional service”

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Posted 1 month ago

Dear Velma, Thank you for your fantastic feedback! It's lovely to know you appreciated our professional, courteous service. We'll always strive to create lasting, memorable experiences for you. We appreciate you choosing Blacklane and look forward to assisting you again on your next ride. Kind regards, Chloe

Posted 1 month ago

“immer perfekter service in europa, asien und usa freundliche sichere fahrer und top autos”

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Posted 1 month ago

Dear Frank, Thank you very much for your amazing feedback. It is wonderful to hear that you consistently experience perfect service with Blacklane across Europe, Asia, and the USA! We are especially pleased that you value our friendly, safe chauffeurs and high-quality vehicles, as this is exactly the standard we aim to provide around the world. We sincerely look forward to your next ride. Kind regards, Chloe

Posted 1 month ago

“Our experience with our first Blacklane journey was perfect. From the timing, to the pickup, the chauffeur nothing but perfect. The other really important aspect was the COMMUNICATION which was mostly online and by email/text but was EXCELLENT. Communication is key when you are relying on travel arrangements and they do an exceptional job.”

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Posted 1 month ago

Dear Alan, Thank you so much for taking the time to share your experience with us. It is wonderful to hear that your first Blacklane journey went so smoothly! We are especially glad that our communication stood out to you, as keeping you informed by email and text is a big part of making travel feel relaxed and reliable. We truly appreciate you choosing Blacklane and hope we can look after your journeys again soon. Warm regards, Chloe

Posted 1 month ago

“Driver was very very courteous, knowledgeable, and got us to our destination safely!”

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Posted 1 month ago

Dear Steven, Thank you for your fantastic feedback! We're thrilled to hear your chauffeur was so accommodating and ensured you got to your destination smoothly. Thanks for choosing Blacklane - we hope to see you again for future rides. Kind regards, Chloe

Posted 1 month ago

“Excellent driver. Friendly, knowledgeable, very prompt.”

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Posted 1 month ago

Dear John, Thank you for your fantastic feedback! It's great to know our chauffeur provided a friendly, knowledgeable and prompt journey. We look forward to welcoming you back in future. Kind regards, Chloe

Posted 1 month ago

“How to see Amsterdam in one day? Blacklane sent us Zana Sabir A wonderful Chauffeur to meet all our needs. Zana kept to our schedule of sights and suggested a lunch restaurant by the dunes- which we did not even know existed! He gave us an overview and local perspective of living in Amsterdam. Blacklane has always offered the best service.I have used them in the past and will again in the future.”

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Posted 1 month ago

Dear Amelia, Thank you so much for sharing your lovely feedback with us. It is wonderful to hear that your day in Amsterdam went perfectly and that you felt well looked after throughout. We are especially pleased that Zana helped you keep to your schedule, shared local insights, and even introduced you to a new lunch spot! It's touching to hear that our service has consistently met your expectations over time. We truly appreciate your loyalty and look forward to being part of many more of your journeys in the future. Warm regards, Chloe

Posted 1 month ago

“Totally reliable. Pleasant drivers. A bit pricey but a good experience”

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Posted 1 month ago

Dear Valued Guest, Thank you for your positive review! We're happy to be the chauffeur service you can depend on for quality experiences and expert drivers. As a luxury service, we will always go the extra mile for you. We’ll continue to strive for a great experience on every ride. Warm regards, Chloe

Posted 1 month ago

“Nice on time helpful driver”

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Posted 1 month ago

Dear Jorge, Thank you for your kind words and 5-star review! Getting you to your destination safely, comfortably and on time is essential when delivering a premium service. We're always glad to do this for you. Hope to see you riding with us again soon. Warm regards, Chloe

Posted 1 month ago

“Unsere Fahrerin war super NETT und ist toll gefahren. Vielen Dank!!!”

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Posted 1 month ago

Dear Björn, Thank you so much for your kind words about your fantastic chauffeur. Our professional chauffers are knowledgeable, courteous, and will help give you peace of mind about your journey. We hope to be able to assist you again on another booking. Warm regards, Chloe

Posted 1 month ago

“Service Top class”

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Posted 1 month ago

Dear Christian, Thank you for your fantastic review. We strive to be the best, so it's great to hear we delivered top-class service for you during your booking. It's always a pleasure to have you on board. Kind regards, Chloe

Posted 1 month ago

“everything went according to plan and on time. perfect”

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Posted 1 month ago

Dear Robert, Thank you for your wonderful review. We’re glad everything went perfectly during your Blacklane ride. We appreciate your kind words and look forward to impressing you again on your next journey! Warm regards, Chloe

Posted 1 month ago

“Excellent driver and car service.”

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Posted 1 month ago

Dear Sophie, Thank you for your wonderful review! Our team strives to deliver a seamless and premium experience, and your feedback assures us we're on the right track. I'm so pleased to hear you enjoued your ride. We look forward to welcoming you back for more fantastic journeys. Warm regards, Chloe

Posted 1 month ago

“Professional driver, great communication, immaculate car!”

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Posted 1 month ago

Dear Rachel, Thank you for your wonderful review! We’re thrilled to hear you enjoyed the service provided by our professional chauffeur, our great communication and immaculate car. We look forward to serving you again on your next ride. Warm regards, Chloe

Posted 1 month ago

“Sehr pünktlich, kompetent und höflich.”

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Posted 1 month ago

Dear Renate, Thank you for your wonderful review letting us know we achieved our goals during your ride. Our professional chauffeurs are essential in delivering the premium, reliable service you deserve. We look forward to your next Blacklane booking. Warm regards, Chloe

Posted 1 month ago

“very happy with the professional service”

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Posted 1 month ago

Dear Valued Guest, Thank you for leaving your positive comments! It's our pleasure to deliver luxurious experiences for our valued guests. We'd love to see you on board again! Thanks for choosing Blacklane. Warm regards, Chloe

Posted 1 month ago

“An Excellent service.The driver was very friendly and helpful. First Class.”

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Posted 1 month ago

Dear John, Thank you for this wonderful feedback. It's great to hear you had a first-class experience with us. This is exactly what we strive for on every ride. We look forward to serving you again on your next trip. Warm regards, Chloe

Posted 1 month ago

“Excellent and efficient service Would not use any other similar company”

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Posted 1 month ago

Dear John, Thank you for your fantastic feedback. We’re delighted you found our service excellent and efficient, and that we're the only luxury chauffeur service for you! We hope to welcome you back soon. Kind regards, Chloe

Posted 1 month ago

“Once we discovered Blacklane (3 years ago) we only use them. Always timely, professional, helpful, clean comfortable and safe/easy transport. Makes all our travel and special occasions worry free.”

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Posted 1 month ago

Dear Harry, Thank you for your wonderful 5-star review. We're thrilled that Blacklane has been your trusted choice for the past three years. We'll continue to strive to provide timely, professional, clean, comfortable, safe, and easy transport for all your travel and special occasions. See you on board very soon! Warm wishes, Chloe

Posted 1 month ago

“Our driver was amazing! The car was clean and the ride was perfectly timed. Thank you so much!.”

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Posted 1 month ago

Dear Amanda, Thank you for your 5-star review. It's fantastic to know you were pleased with your recent ride. It was a pleasure to have you on board. We look forward to welcoming you back soon! Warm regards, Chloe

Posted 1 month ago

Blacklane GmbH is rated 4.7 based on 3,627 reviews