Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,627 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

Info

About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

Visit Website

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Comfortable and smooth ride!”

Helpful Report

Posted 1 month ago

Dear Valued Guest, Thank you for your fantastic feedback! We love to ensure our guests travel in comfort and style, so it's good to know we achived this for you. See you soon for another seamless journey. Kind regards, Chloe

Posted 1 month ago

“Always on time, always professional !”

Helpful Report

Posted 1 month ago

Dear Brian, Thank you for your fantastic feedback! Consistency is so important when delivering a luxury service. We're glad you can count on us for timely, professional rides. We look forward to your next booking. Kind regards, Chloe

Posted 1 month ago

“Blacklane is fabulous. I am a disabled older woman traveling with a young individual looking at colleges. Any of the East Coast longer commutes I had to use Blacklane. I could not count on mass transit or Uber/Lyft. Blacklane was worth every dollar for their punctuality, professionalism, amazing assistance with luggage which included my wheelchair. I used Blacklane forthe two major tripsI had to lineup. The service communicated, on time, and kindness to myself as an older disabled woman.”

Helpful Report

Posted 1 month ago

Dear Mary Rose, Thank you for sharing such thoughtful feedback about your experience with Blacklane. We truly appreciate your kind words about our punctuality, communication, and the care shown during your trips, especially the assistance with your luggage and wheelchair. It means a great deal to know that our service gave you confidence and comfort during these important longer journeys. We hope to be there for you again whenever your travels bring you our way. Kind regards, Chloe

Posted 1 month ago

“Great Driver, professional service. On time. Great Experience in Zurich.”

Helpful Report

Posted 1 month ago

Dear Bradley, Thank you so much for your 5-star review. It's fantastic to know you had a great experience with us in Zurich. We'll always do our best to make sure every ride is special. Looking forward to seeing you on board again. Kind regards, Chloe

Posted 1 month ago

“On time pick up and great driver”

Helpful Report

Posted 1 month ago

Dear Joe, Thank you for your wonderful review. We're glad to hear everything went smoothly with your ride. Your time is valuable, so we'll always make sure you get going on time! We look forward to serving you again soon. Kind regards, Chloe

Posted 1 month ago

“On time. Very nice car and driver.”

Helpful Report

Posted 1 month ago

Dear Pat, Thank you for your wonderful 5-star review. It's lovely to hear you enjoyed a timely, luxurious ride. Thanks for choosing us - we hope to see you again! Kind regards, Chloe

Posted 1 month ago

“Very professional and on time. Premiere servIce!!”

Helpful Report

Posted 1 month ago

Dear Vonda, Thank you for your fantastic review! First-rate service is exactly what we deliver at Blacklane. Thanks for letting us know we are upholding our high standards. We can't wait to impress you again on your next booking. Kind regards, Chloe

Posted 1 month ago

“Great, elevated service that has been consistently reliable. Highly recommend”

Helpful Report

Posted 1 month ago

Dear Valued Guest, Thank you for sharing your positive feedback. Providing memorable experiences with our premium service is what we do best. We look forward to welcoming you aboard again soon! Kind regards, Chloe

Posted 1 month ago

“Driver was very polite, professional and punctual! The vehicle was absolutely spotless, and filled with tons of extras like gum, mints, water, sanitizers, tissues, etc. Will definitely use Blacklane again for all our future transportation needs.”

Helpful Report

Posted 1 month ago

Dear Shannon, Thank you for taking the time to share your excellent feedback. We’re thrilled to hear our chauffeur and vehicle exceeded your expectations! You deserve the best, and we'll always try accommodate your needs. We look forward to welcoming you back for future journeys! Kind regards, Chloe

Posted 1 month ago

“A very nice service. Courteous driver. Nice car.”

Helpful Report

Posted 1 month ago

Dear Tj, Thank you for sharing your kind feedback letting us know you enjoyed a courteous chauffeur and a top-quality car. We look forward to having you aboard soon! Warm regards, Chloe

Posted 1 month ago

“Professional courteous drivers”

Helpful Report

Posted 1 month ago

Dear Valued Guest, Thank you for sharing your kind feedback. We’re really pleased to know you are consistently happy with your Blacklane chauffeurs. We pride ourselves on our professionalism and attentiveness. We hope to welcome you back for another great ride soon! Kind regards, Chloe

Posted 1 month ago

“Driver was on time and accomodating. Overall a very positive experience.”

Helpful Report

Posted 1 month ago

Dear Alex, Thank you for taking a moment to share your feedback. It's so great to hear your chauffeur was helpful and arrived on time. We're so glad that you had a very positive experience with us. We can't wait to see you on board again! Kind regards, Chloe

Posted 1 month ago

“Great experience with the app so far!”

Helpful Report

Posted 1 month ago

Dear Michael, Thank you for sharing your feedback about our app! We’re really glad to hear you’ve had a great experience booking your rides so far. We appreciate your trust and hope to look after your journeys again soon. Kind regards, Chloe

Posted 1 month ago

“Very good service”

Helpful Report

Posted 1 month ago

Dear Valued Guest, Thank you for taking a moment to share your feedback. We’re really pleased to hear that you experienced very good service with us. We appreciate your trust and hope to look after your journeys again soon. Kind regards, Veronica

Posted 1 month ago

“On time very good knowledge of city and very clean vehicle”

Helpful Report

Posted 1 month ago

Dear Jonathan, Thank you for taking a moment to share your feedback with us. It’s great to hear that your chauffeur was on time, knew the city well, and that you found the vehicle very clean. We really appreciate your trust and hope to look after your journeys again soon. Kind regards, Veronica

Posted 1 month ago

“Punctual arrival. Smooth and comfortable rise. Friendly and helpful chauffeur. All exactly as promised.”

Helpful Report

Posted 1 month ago

Dear Peter, Thank you very much for taking a moment to share this feedback. It’s great to hear that your chauffeur arrived on time, that the ride was smooth and comfortable, and that everything matched your expectations. We appreciate your trust and hope to look after your journeys again soon. Kind regards, Veronica

Posted 1 month ago

“We were picked up on time and delivered to the airport promptly. The driver was courteous and helpful - and very calm while threading his way through construction and traffic!”

Helpful Report

Posted 1 month ago

Dear Penelope, Thank you so much for sharing your experience with us. We’re really pleased to hear that your pickup and ride to the airport were punctual and that your chauffeur was courteous, helpful, and calm despite the traffic and construction. We truly appreciate your trust and hope we can look after your journeys again soon. Warm regards, Veronica

Posted 1 month ago

“Hector very personable and an excellent driver!!”

Helpful Report

Posted 1 month ago

Dear Harvey, Thank you for sharing your experience with us. It’s great to hear that Hector was both very personable and an excellent driver. We’ll make sure your kind words are passed on to them, and we hope your future journeys with us will be just as positive. Warm regards, Veronica

Posted 1 month ago

“Excellent service. Pleasant driver.”

Helpful Report

Posted 1 month ago

Dear Dale, Thank you very much for sharing this review with us. We’re really glad to hear that you were happy with the service and found your chauffeur pleasant. We appreciate your trust and hope to welcome you on board again soon. Kind regards, Veronica

Posted 1 month ago

“Frictionless experience. Exactly what I’m looking for when traveling with my family.”

Helpful Report

Posted 1 month ago

Dear John, Thank you for such reassuring feedback about our service. We’re delighted that your Blacklane journey was seamless and perfect for your family's needs. We look forward to assisting with future trips, wherever they may be! Kind regards, Chloe

Posted 1 month ago

Blacklane GmbH is rated 4.7 based on 3,627 reviews